UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,858 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So easy to do, we were asked for additional appointment dates to process the claim, we have all dates in our diaries so no problem. Confirmed dates were fine and the was now being processed for payment within 4 days, brilliant thanks.”

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Posted 2 months ago

“Nicola answered my enquiry quickly and politely. Excellent service, thank you.”

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Posted 2 months ago

“Dealt with quickly. Polite request for extra info. Great communication. Thank you”

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Posted 2 months ago

“Appreciate help from the customer service, they helped resolving my query.”

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Posted 2 months ago

“Nicola was very clear in what I needed to do to resolve my claim .Thank you”

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Posted 2 months ago

“I always get a replay as soon as and it is very helpfull for my team Thanks Vanda at food Chain”

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Posted 2 months ago

“Efficient and friendly service from Sara - thank you!”

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Posted 2 months ago

“Never had a problem with this company Very prompt at replying and refunding. Keep you updated at all times. Very pleased with them”

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Posted 2 months ago

“Great service from Sara :)”

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Posted 2 months ago

“Great thanks”

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Posted 2 months ago

“Good quick service. Very good”

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Posted 2 months ago

“Excellent Service :)*****”

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Posted 2 months ago

“Customer service were very good. They sorted my claim quickly after I sent the wrong receipt. Very helpful and friendly.”

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Posted 2 months ago

“Nicola was very helpful from start to finish, thank you.”

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Posted 2 months ago

“Great Service, quick to claim and excellent customer service.”

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Posted 2 months ago

“Straight forward process. Easy to make claims, update employee details and wide range of benefits. The team members i have spoken to have been helpful and quick to respond.”

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Posted 2 months ago

“I was given a receipt that had faded so hand wrote on it to make it clearer so will now expect payment not a refusal I’ve been with UK healthcare for years so am very upset !”

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Posted 2 months ago

“Generic details listed under benefits table makes it unclear what will and will not be reimbursed when submitting a claim. Cost of treatments have risen along with inflation however claim amounts have not. Generic replies from company with no details provided. Beyond Dental check ups and Optometry no real benefit to having policy. The different levels of cover don't make any difference what is covered under the policy.”

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Posted 2 months ago

“Great service from submission to payment. Followed up my request immediately and kept me informed.”

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Posted 2 months ago

“I have not used the online system before but it was fairly straightforward I shall definitely be using it again and so much faster than the post”

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Posted 2 months ago

UK Healthcare is rated 4.6 based on 2,858 reviews