UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.58

4.6 Rating 2,858 Reviews

88 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,858 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sara and the team are always super helpful and prompt to respond to queries and updates to our membership. Thanks!”

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Posted 1 month ago

“Nicola handled my query quickly and efficiently extremely helpful and professionally. Thank you.”

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Posted 1 month ago

“Sorted out my problem very quickly good service highly recommend Alex”

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Posted 1 month ago

“Friendly and very helpful”

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Posted 1 month ago

“super prompt and effecient support”

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Posted 1 month ago

“Very quick and helpful response from the team.”

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Posted 1 month ago

“I inadvertently submitted a claim outside of the claim period and was notified of this by e-mail. I subsequently queried what the claim period was in the same trail and been made to jump through hoops for GDPR reasons. It might be an idea to hightlight the claim period on the e-mail notification in these instances as it would be more time efficient and customer responsive. Poor service.”

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Posted 1 month ago

“Very helpful and fast response !”

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Posted 1 month ago

“Super service”

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Posted 1 month ago

“Absolutely brilliant service. I requested to add both of my children to my policy. Very quick response and added within an hour”

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Posted 1 month ago

“I contacted UK Healthcare as I have an upcoming dental appointment and I wanted to find out if I could claim from yourselves the cost of a Hygienist appointment as well as my usual check up and treatment plan. As in the past I had made a mistake of choosing a filling that turned out to be under the private part of the plan and it wasn't until I had received my payment that I realised my mistake. So I had lost a far bit of money. Nicola when she answered my query was both professional and polite as also very helpful in explaining the plans and what I would be entitled to when I place my claim form with them. It made a confusing issue for me to be very easy to understand in the end. Thank you Nicola and UK Healthcare”

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Posted 1 month ago

“Fantastic People Great customer care Swift payment Thank you Protego X”

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Posted 1 month ago

“Very efficient customer service happy customer 😉”

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Posted 1 month ago

“Usually very good and quick to settle claims, however I’d had a lot going on also my husband was very ill and it got over looked. My husband then passed away and I found the receipt sorting his stuff out. I was just outside the six months and they still declined my claim. Such a shame, I understand the rules but felt it a bit harsh given the circumstances.”

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Posted 1 month ago

“Lovely correspondence from staff member Nicola. Very helpful.”

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Posted 1 month ago

“Customer service was great and responded to my query promptly.”

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Posted 1 month ago

“Fast response thank you”

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Posted 1 month ago

“Fantastic customer service from Nicola Taylor today, wish I had come across her before, extremely helpful and was able to explain with ease the answer to my question. A lovely lady with a delightful telephone manner and approach to customer care - well done UK Healthcare on finding this lady..”

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Posted 1 month ago

“The people I spoke to and emailed were all so friendly and helpful and made the process quick with no hassle. Thank you all and very much appreciated.”

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Posted 1 month ago

“If you forget to put the receipt in for your dental treatment, and it’s over 6 months , even though they’ve taken your money every month they will not pay you for the rest of the money … Absolutely ridiculous and disgusting! What a waste of my money !!!”

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Posted 1 month ago

UK Healthcare is rated 4.6 based on 2,858 reviews