UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,270 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,270 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mark Shaw was very helpful and understanding also he issued my claim straight away. Excellent communication. Thank you”

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Posted 1 year ago

“Excellent customer services health with my query promptly”

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Posted 1 year ago

“Nicola answered my query promptly. Claim now being processed. Thank you.”

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Posted 1 year ago

“Nicola was helpful and timely, answered my questions very clearly and sorted my claim for me.”

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Posted 1 year ago

“Carl was very helpful in assisting me to make the claim, making sure I had the correct information”

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Posted 1 year ago

“Amazing customer service and high level of professionalism by M Shaw in managing my concern this morning.”

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Posted 1 year ago

“Prompt and efficient service. It would have been helpful if you had explained, when you paid my last claim, that you were only sending partial payment as I was within my limit of £500. That way I would not have had to asked the question. I am aware the conditions are stated in the policy but it is not that clearly explained.”

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Posted 1 year ago

“I could not make a claim, the dental plan was a complete waste of money and time. I was asked to produce a card receipt with my name on it. Debit/credit card receipts do not include the card holder name. I was also told that the treatment I received was private, which it definitely was not. It would have cost a lot more if it had been private. I had no choice but to cancel the plan, I found the whole experience very frustrating.”

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Posted 1 year ago

“Amendments are processed super quickly and with a smile”

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Posted 1 year ago

“Deborah was really helpful and instantly got me to where i nedded to be interms of a claim -”

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Posted 1 year ago

“The call representative Mark was incredibly helpful in answering my questions and generally U.K. healthcare are quick to process claims”

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Posted 1 year ago

“hmmmmmmmm .. still assessing, quite prompt, that is if they actually receive my claim!! ... 3 claim forms have now gone missing, whether it is posted to BDHS or to UKHEALTH CARE? .. still never seems to arrive; if I have to send ''Signed for'' it cuts into my claim, which seems somewhat self-defeating .. and another thing, they will NOT payout on the actual Credit Card invoice or even if the Dentist prints out an actual invoice?? .. they demand only a handwritten form which leaves the receptionist somewhat peeved, having to write out an invoice every time .. when the computer printed form is USUALLY sufficient????”

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Posted 1 year ago

“They always answer my queries promptly and efficiently 👍🏻”

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Posted 1 year ago

“I have always been able to send a photo of my receipts and never had a problem. Something has changed and now the photos have to be converted to PDF or JPEG! Not an easy task for a 70 year old. Other than that I have never had an issue with my claims”

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Posted 1 year ago

“Clear and prompt reply. Thank you”

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Posted 1 year ago

“Customer service advised me on the information and proof that I would need to process my claim. It was handled quickly and professionally. Very pleased with the service offered.”

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Posted 1 year ago

“I've been very happy with the efficient service I've received.”

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Posted 1 year ago

“Staff were fantastic and very helpful and would attend immediately t your concerns.”

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Posted 1 year ago

“Carl Stickland, stuck at it and got got my claim through without any fuss! Thanks again Carl.”

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Posted 1 year ago

“I have made a couple of enquiries and Deborah Morrey has answered both very quickly and answered my questions Very very happy with service”

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Posted 1 year ago

UK Healthcare is rated 4.5 based on 3,270 reviews