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UK Healthcare Reviews

4.6 Rating 3,180 Reviews
87 %
of reviewers recommend UK Healthcare
4.6
Based on 3,180 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read UK Healthcare Reviews
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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous
Anonymous  // 01/01/2019
Very quick response in upgrading my cover. So far good customer service
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Posted 1 year ago
My request to upgrade was actioned within 24 hours, very impressive service!
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Posted 1 year ago
I had made an error on a claim but after a quick call I am very happy with service and any queries I had were quickly solved and staff very helpful. Thank you .
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Posted 1 year ago
Helpful & quick
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Posted 1 year ago
Initially there was an error made by Deborah the customer service agent who confused my details with a relative however, I spoke to a very efficient and helpful chap called Andrew, who quickly resolved the issue and then processed my claim in minutes - very impressed!
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Posted 1 year ago
Despite a problem with the original receipt I was advised the information needed and my claim was dealt with straight away. Good correspondence and service first class
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Posted 1 year ago
Despite a problem with the original receipt I was advised the information needed and my claim was dealt with straight away. Good correspondence and service first class
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Posted 1 year ago
Very happy with the service I received, very quick and helpful.
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Posted 1 year ago
Not very helpful to elderly who do not totally understand the internet
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Posted 1 year ago
Very happy with speedy service
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Posted 1 year ago
UK Healthcare respond very quickly whenever emailed. Great service!
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Posted 1 year ago
great service
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Posted 1 year ago
Claims are 'lost' even when posted online, very unclear how much you are able to claim in any given period, communication poor when wanting to understand the processes.
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Posted 1 year ago
Really helpful - had a question that was dealt with super quick "Mark" was extremely helpful and sorted the issue quickly... My experience with UK Healthcare so far has been 5/5.
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Posted 1 year ago
I’ve had a tough time 3 times now I’ve submitted a claim and it hasn’t went through. I’m not happy with the service and have proof I’ve sent them with screen shots and photos yet nothing ever comes of it
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Posted 1 year ago
Very efficient service sorting out an upgrade to my policy after it was downgraded due to a mistake on my part. Very grateful!
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Posted 1 year ago
After my request for my policy number, they were quick to sort and their communication is very good
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Posted 1 year ago
Nicola Taylor was very helpful in sorting out my name change, claims have always been sorted out easily & efficiently
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Posted 1 year ago
prompt service
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Posted 1 year ago
Very helpful support and easy process to claim
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Posted 1 year ago
UK Healthcare is rated 4.6 based on 3,180 reviews