UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Previously had great experience over the past 7 years, prompt processing of claims and great communication. Recently I’ve had claims for treatments that are covered by the policy rejected. This has never happened previously despite the treatment being the same and using the same GP referral note.”

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Posted 1 year ago

“Excellent service, prompt, most helpful in looking into my concerns and resolving them. Nicola is especially kind and understanding, and effective and efficient in putting things in place. I can’t commend her enough”

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Posted 1 year ago

“Excellent and prompt feedback regarding policy questions from UK healthcare.”

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Posted 1 year ago

“Carl was very helpful & responded to my email enquiry promptly Thank you”

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Posted 1 year ago

“Excellent support from Sara in accounts. Lovely temperament and quick on the response. Thanks!”

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Posted 1 year ago

“Brilliant service 5*”

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Posted 1 year ago

“Excellent service 5⭐️”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Quick at responding and easy to process. Nicola was a great help, thank you.”

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Posted 1 year ago

“I couldn't find the app on play store so I emailed Sara. She responded very quickly advising that the app had changed. All downloaded and logged in. Excellent service. Thanks Sara”

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Posted 1 year ago

“Very poor service. What they offer is not clear, but take your money, and then when you go for a routine appointment, they reject the claim.”

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Posted 1 year ago

“Not what I expected. The advertised cover is not what is actually covered”

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Posted 1 year ago

“the person i spoke to was very efficient and helpful and sorted my problem very quickly and sent me an email to confirm this.”

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Posted 1 year ago

“Appreciated the quick response to my request to update my details. Thank you 🙏”

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Posted 1 year ago

“Always helpful and patient staff, either online or on the phone”

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Posted 1 year ago

“We have partnered with UK Healthcare to increase awareness of our employee benefits campaign. They have provided all round support for delivering sessions to handling queries promptly. Their support team has been efficient in assisting us, a special shout out to Sara!”

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Posted 1 year ago

“Good service, no problems. Thank you”

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Posted 1 year ago

“The customer advisor (Nicola) did what she could to help me with the problems I was having with the Healthcare online dental claim form, which I eventually got to work.”