UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.54

4.5 Rating 3,258 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.5

Based on 3,258 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service”

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Posted 7 months ago

“Submitted claim online and got a quick reply saying they required another price of information. Sent this in via email and a few hours later got a reply saying claim successful. Excellent”

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Posted 7 months ago

“Sorted out my claim effectively”

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Posted 7 months ago

“Excellent healthcare company. Very good value. Customer service very helpful when I needed them. 5 stars”

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Posted 7 months ago

“Really prompt response. I submitted incorrect receipts, and received notification of this and how to rectify it. The correct ones were sent the following day, and the claim was processed without delay. Great service.”

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Posted 7 months ago

“Friendly. Supportive. Great advice. Quick responses. Fix things with no complaint or excuses. Thank you”

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Posted 7 months ago

“I accidently sent the wrong receipt. Customer service were very helpful in helping me sort this out. I received the money in my bank very quickly.”

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Posted 7 months ago

“I was uncertain as to how to make a specific claim. I was fortunate enough to be speaking to a lady called Maxine. She went above and beyond to help me with the claim, and it was sorted within 24 hours. Thank you.”

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Posted 7 months ago

“Would definitely recommend UK Healthcare Efficient and helpful”

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Posted 7 months ago

“Have had an ongoing issue with a claim. I had a few day cases across November 2025 to Jan 2026. One of them was missed. Took a long time for me to be informed about which one. Once I was informed, I submitted a new claim for that particular day case. Was emailed by someone else that it had already been processed. Replied saying that I was informed that it hadn't been, and my payments reflect this. Was asked by someone else to send the evidence (discharge letter). Got a reply from someone else referring to a completely different day to the one in question (and the one stated on the discharge paper work).”

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Posted 7 months ago

“Took a bit of time but at the end my claim was sorted. Excellent customer service.”

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Posted 7 months ago

“Thank you to Laura for dealing with my claim so efficiently.”

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Posted 7 months ago

“Pleased with the service, easy to use and have always had queries responded to very quickly. Happy customer !”

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Posted 7 months ago

“Excellent service. Kind regards”

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Posted 7 months ago

“Lisa was lovely and explained everything to me”

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Posted 7 months ago

“Highly recommend this Organisation. The customer service is excellent & always quick to reply. It's a great scheme to support our health & compliment NHS services with affordable monthly options for one person or to add family members. The reimbursement process is streamlined & straight forward.”

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Posted 7 months ago

“I am very happy with the service I received. The emails explaining what was wrong with my claim was easy to understand and I was able to put things right.”

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Posted 7 months ago

“Excellent prompt service”

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Posted 7 months ago

“It is hugely disappointing that though advertising as a policy that covers all NHS costs for dental treatment, one finds out that it is far from true. There’s no information how the claim period is calculated. One would have thought, that it runs from January to December. Apparently not. I’ve discovered it hard way that apparently, it shifts, though it still not clear why and how, taking into account that I have paid for years with no gaps. Dentists are expensive, even NHS ones, especially when one requires treatment. If you think, that the insurance will cover some of the costs when you need it, you will be sorely disappointed.”

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Posted 7 months ago

“Great service from UK Healthcare as always. I had a slight problem with my receipt (my error) the the customer service team were very quick to let me know and resolve my claim quickly. Would definitely recommend this company.”

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Posted 7 months ago

UK Healthcare is rated 4.5 based on 3,258 reviews