UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,176 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,176 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually good service. Claim forms usually go through fine, but you don't receive any confirmation that the claim has been received, so you kind of just have to wait around for a couple of weeks before contacting the team. You can contact them to ask if they recieved it too. Recently, tried to use the online form to claim on my dental plan. I did everything as normal but the form just wouldn't submit. Tried changing internet connections, browser, devices, cities (yes, cities), and it still wouldn't let me upload my receipt (.jpg and .pdf formats tried). When it does upload, I press the "submit" button, which then greys out and switches to say "processing". The form never submits. I was advised to fill out the paper form and post it back, but I would not be reimbursed for the postage. I asked if I can email the form instead, but apparently emailed claims forms are not accepted.”

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Posted 6 months ago

“Thank you for processing my claim customer service was great and understanding Happy new year too you all”

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Posted 6 months ago

“Excellent service to approve my claim, subsequent to a fault with the on-line claim system.”

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Posted 6 months ago

“A little disappointed after being with this dental insurance company. Seen the dentist for treatment on NHS but the insurance refused to settle my claim. Reason given was that I had dental treatment privately. Finally had to resend claim and it got paid off .”

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Posted 6 months ago

“Very efficient service, always quick to reply to any emails. Thank you Carl.”

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Posted 6 months ago

“Quick and straight forward thank you 😊”

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Posted 6 months ago

“Really quick amd efficient turnaround. Very impressed”

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Posted 6 months ago

“Very simple, quick and effective process”

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Posted 6 months ago

“Thank you, for good communications and customer service, and a swift answer and refund”

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Posted 6 months ago

“Excellent help received once again”

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Posted 6 months ago

“First time I've claimed and very pleased with the ease and the communication I've received”

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Posted 6 months ago

“Brilliant service”

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Posted 6 months ago

“Answered quickly very help fully and polite”

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Posted 6 months ago

“I contacted Customer Service via Email for information regarding my Policy. I received an immediate response from Deborah Morrey outlining all the details of the information requested. The details were easy to understand and I will be able to refer to them again in future. I am very happy with the outcome.”

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Posted 6 months ago

“Got swift answer to query.”

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Posted 7 months ago

“I am very grateful to Nicola Taylor who sorted my problem in no time at all when I was having issues with submitting a claim online. Thank you so much for your help .”

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Posted 7 months ago

“Excellent service, friendly and helpful team. Thankyou”

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Posted 7 months ago

“Nicola Taylor went over and above to assist me with issues I was experiencing registering my claim. It is so lovely to have someone quickly and efficiently resolving your issues with you. Thank you Nicola!”

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Posted 7 months ago

“Amazing service. I was having lots of difficulties and Nicola was super nice and patient. Plus they got back to me almost immediately with any of my correspondence- that’s rare these days! Plus oayment super quick too. Perfect service A1 thank you”

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Posted 7 months ago

“The lady that dealt with my enquiry today was very helpful and efficient.”

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Posted 7 months ago

UK Healthcare is rated 4.6 based on 3,176 reviews