UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.56

4.6 Rating 2,978 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 2,978 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service. I was having lots of difficulties and Nicola was super nice and patient. Plus they got back to me almost immediately with any of my correspondence- that’s rare these days! Plus oayment super quick too. Perfect service A1 thank you”

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Posted 1 month ago

“The lady that dealt with my enquiry today was very helpful and efficient.”

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Posted 1 month ago

“NOT RECOMMENDED. I had NHS treatment for £141 & tried to claim this back. This is the only claim I've made on my policy since it began 2 to 3 years ago. The company said the treatment was Private which it was not. They have refused to pay on my policy.”

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Posted 2 months ago

“Portal was hopeless, could not upload a copy of the invoice and what should have taken 10 minutes took close to three hours. The helpline rang and rang without answer the first time, I didn't go to claims the second time and it was answered. Spoke to a very helpful chap and all sorted out in the end. Please make the website work though!”

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Posted 2 months ago

“Not very heloful at all when claiming your told 4 days but they dont confirm payments or tell you if there is a payment issue”

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Posted 2 months ago

“Excellent customer service and prompt response to queries!”

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Posted 2 months ago

“Cant get an answer quick enough”

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Posted 2 months ago

“Noone gets back to you for example I asked for my dental policy number...nothing back”

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Posted 2 months ago

“Quickly and professionally dealt with .”

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Posted 2 months ago

“Top service Very efficient and friendly Rapid and smooth, very easy Thank you”

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Posted 2 months ago

“Good communication and quick to respond to email and claim.”

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Posted 2 months ago

“Unhelpful and don't pay attention to the information they are given.”

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Posted 2 months ago

“The process was easy and payment made quickly”

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Posted 2 months ago

“I've been insured for years with this company and have always had great service from them. The refunded cash is very quick going into my bank,no problems always easy. Andrew was very patient with me today, and always very helpful.”

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Posted 2 months ago

“Not clearly explained that dental plan only covers NHS dentists. Where can I find a NHS dentist these days”

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Posted 2 months ago

“Great prompt service.”

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Posted 2 months ago

“I am not happy”

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Posted 2 months ago

“Maxine was fantastic and really helped me. She was patient when I explained the issue which was a payment i hadn't received. It turned out I gave a wrong number on my bank details. Maxine delivered brilliant customer service and sorted out my issue :) well done”

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Posted 2 months ago

“very difficult to deal with any claim the comment is not clear and communication is hard very disjointed”

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Posted 2 months ago

“I had difficulty in processing the claim using the online system and after speaking with Maxine, she quickly resolved the issue. Thank you.”

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Posted 2 months ago

UK Healthcare is rated 4.6 based on 2,978 reviews