UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Deborah fixed a small clerical error for me without haste and sorted my claim immediately,so helpful”

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Posted 1 year ago

“Very happy with the super quick and lovely email response from Sara Leathley.”

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Posted 1 year ago

“I have had to 2 claims handled very fast and professionally. I am a very happy customer.”

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Posted 1 year ago

“Very quick response from Andrew”

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Posted 1 year ago

“Very efficient service”

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Posted 1 year ago

“Thank you for your prompt reply you did indeed reimburse me on the said date and I do apologise for my mistake thank you again”

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Posted 1 year ago

“Thank you so much , I've tried before to make a claim but through tec error on my part was unsuccessful, not really tech savvy !. This time I did through email which was really helpful thanks to person who contacted me .”

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Posted 1 year ago

“Appalling customer service called three times and just rings out”

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Posted 1 year ago

“Waste of time-small-print nonsense. No thanks.”

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Posted 1 year ago

“Mark answered all my questions on the phone politely and efficiently. The one question he needed to check before responding was responded to by email within minutes of the call ending. Very happy with today’s call.”

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Posted 1 year ago

“Deb Grimshaw was great at setting up the policies for myself and my partner. Always a easy claim with uk healthcare.”

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Posted 1 year ago

“I have always had a very stressful time claiming from my policy. I have always sent receipts with my claims and always had queries even tho it’s from the same dentist. I’m beginning to think it would be easier saving up. I dont know whether your programme would be be better updated”

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Posted 1 year ago

“I had a query which was answered the next day, very professional and polite.”

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Posted 1 year ago

“Amazingly speedy responses!”

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Posted 1 year ago

“great communication, really quick to get back to me with my enquiry. I would have given 5 stars if all comms could have been electronic. Having to complete a printed off copy of a change form should not be necessary with today's technology.”

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Posted 1 year ago

“I emailed requesting a hard copy if T&C's to be posted to my home address as I do not have facilities to print them off I wanted a hard copy so I could read them closely and always have a copy. All I received was an email with the T&Cs attached. Not what I wanted hence the one star review”

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Posted 1 year ago

“Very helpful and quick to respond to queries”

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Posted 1 year ago

“Great service, sent a blurry receipt and got an email back asking for another copy, which was then promptly dealt with by Deborah. Many thanks for your help and understanding.”

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Posted 1 year ago

“very quick at actioned any updates. Claim forms very east to fill in. Definitely recommend.”

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Posted 1 year ago

Dear Gillian, Thank you so much for your glowing 5-star rating of UK Healthcare! We sincerely appreciate your kind words and are thrilled to hear about your positive experience with our services. We are delighted that you found our team to be very quick and that our claim forms were easy to complete. Your satisfaction is our top priority, and we are committed to providing prompt and efficient service. Once again, thank you for recommending UK Healthcare! Best regards, Customer Service Team

Posted 1 year ago

“Was nice and easy to put a claim through, completed the online form and was paid into my account 5 days later”

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Posted 1 year ago

Dear Leanne, Thank you so much for your glowing 5-star rating of UK Healthcare! We truly appreciate your feedback and are delighted to hear about your positive experience with our claims process. We're thrilled to know that putting in a claim was a nice and easy process for you. Our team works diligently to ensuring a hassle-free experience for our valued customers. Your satisfaction is our top priority, and your kind words motivate us to continue providing the best possible service. Thank you once again for choosing UK Healthcare! Warm regards, Customer Service Team

Posted 1 year ago

UK Healthcare is rated 4.6 based on 3,180 reviews