UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,182 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,182 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

Write Your review

Tell us how UK Healthcare made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast response, very helpful.”

Helpful Report

Posted 1 year ago

Thank you so much for your fantastic 5-star review of UK Healthcare! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our services. Fast response, very helpful. These words perfectly depict our commitment to providing efficient and effective customer service to all our valued customers. We take great pride in our ability to respond promptly and offer assistance when it is needed the most. Once again, we thank you for choosing UK Healthcare! Warm regards, Customer Service Team

Posted 1 year ago

“Sara always gives fabulous service, even when the question asked is nothing to do with her”

Helpful Report

Posted 1 year ago

Dear Ann, Thank you so much for giving UK Healthcare a 5-star rating! We truly appreciate your kind words and support. It's customers like you who motivate us to continuously strive for excellence in our services. We are glad to hear that you had a wonderful experience with us. Sara, in particular, is an exceptional member of our team. She consistently provides fabulous service. We are extremely proud to have her on board and your praise for her dedication means a lot. Once again, thank you for taking the time to share your positive experience. Best regards, Customer Service Team

Posted 1 year ago

“Quick response to contact. But lack of communication to advise cannot make a claim, I shouldn't have to chase what is happening to a claim after providing requested information.”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for taking the time to provide us with your valuable feedback on UK Healthcare. We really appreciate your feedback and it truly means a lot to us. We strive to prioritize customer satisfaction and ensure that our healthcare services meet the needs and expectations of our customers. our apologies, communication has fell short on this occasion. If there is ever anything we can assist you with or if you have any further questions or concerns, please don't hesitate to reach out to us. Our dedicated team is always here to help. Once again, thank you for your constructive feedback, We will take it on board and aim to communicate more effectively Warm regards, Customer Service team.

Posted 1 year ago

“Efficient and professional service”

Helpful Report

Posted 1 year ago

Thank you, Adam, for your stellar 5-star rating of the UK Healthcare! We are thrilled to hear that you found our services efficient and professional. We always strive to provide the highest quality care to our patients, and your positive feedback reassures us that we are meeting our goals. Thank you once again and we look forward to serving you in the future.

Posted 1 year ago

“Yes not working”

Helpful Report

Posted 1 year ago

“Prompt response to submitted claim. May however need to review my policy as the dentist can suddenly see you if you go private.”

Helpful Report

Posted 1 year ago

“Thanks for information”

Helpful Report

Posted 1 year ago

“Rejected a claim for something that happened after becoming a member. Kept saying it was tied to something else, when it clearly wasn’t. I was being treated for replacement fillings that I was not claiming for. Fractured a crown between those appointments but after I became a member so they rejected it. Took my money but wouldn’t fulfil their obligations.”

Helpful Report

Posted 1 year ago

“Excellent service as always, friendly, helpful and professional staff 👏”

Helpful Report

Posted 1 year ago

“thanks for your information and help T Dungworth”

Helpful Report

Posted 1 year ago

“Total joke to get a claim paid. You fill in the form and send your bill showing every bit of information and they require and they reject the claim saying they don't have enough information. Happens every single time that I try to claim.”

Helpful Report

Posted 1 year ago

“I send photos from my smart phone no iPhone, they can not open..... just pdf format.....shame”

Helpful Report

Posted 1 year ago

“Excellent and super efficient response to my enquiry by Mark Shaw. Very impressed!”

Helpful Report

Posted 1 year ago

“Nicola is always very helpful and responds quickly”

Helpful Report

Posted 1 year ago

“Too much chasing around to get further proof of visits I'm better off just cancelling and just paying for my treatments”

Helpful Report

Posted 1 year ago

“I had submitted an incomplete invoice and Customer Services emailed me immediately - I was able to re-send the invoice via email and the claim is now in progress - thank you, Deborah!”

Helpful Report

Posted 1 year ago

“Absolutely a joke and a bunch of liars”

Helpful Report

Posted 1 year ago

“I would just like to record my thanks for the swift response of Carl Stickland, the Customer Service Advisor, and for Stephen Webb, who's title I am unsure of, for his advice and assistance , in joining the UNISON NHS DENTAL PLAN. Thank you so much for your time and guidance.”

Helpful Report

Posted 1 year ago

“Sara is very helpful and reply quickly to my query”

Helpful Report

Posted 1 year ago

“When we know there is a national shortage of NHS dentists it makes no sense that paying for a dental insurance doesn’t cover you for private treatment!”

Helpful Report

Posted 1 year ago

UK Healthcare is rated 4.6 based on 3,182 reviews