UK Healthcare Reviews

Name: UK Healthcare
Address: Westfield House, 60 Charter Row, Sheffield, United Kingdom
Rating: 4.55

4.6 Rating 3,180 Reviews

87 %

of reviewers recommend UK Healthcare

Company Reviews

Metrics

Info

4.6

Based on 3,180 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

08000119715

Location:

Westfield House,
60 Charter Row,
Sheffield
United Kingdom
S1 3FZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I submitted a question as I could't find my policy number to make a claim and the response was received super quick the same afternoon. This customer service is above my expectation so thank very much!”

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Posted 1 year ago

“Excellent service thank you.”

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Posted 1 year ago

“Nicola, was polite and courteous in answering my questions. I am very happy with the end result.”

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Posted 1 year ago

“Great telephone answering service (Nicola). Very helpful. Great response (Harriet) from Customer Service. Sorted my query very quickly and efficiently.”

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Posted 1 year ago

“Happy with the service and assistance from mark is amazing”

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Posted 1 year ago

“Very quick reply to my question Well done”

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Posted 1 year ago

“Happy with the prompt service for increasing my service level. However I was initially told the claim could be made 6 months after the service date, when the paperwork states 3 (which is what I understood anyway).”

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Posted 1 year ago

“You cant apply on linecto claim dental. I wasnon phone for two and half hours. Lady not helpful she had children shouting at the back. Dhe kept ssying to me i have finished work st 4.45 pm . And asked me to call in the morning. I spoke to debbie to day she said lines close at 5pm not 4.45pm. I then had to call back again dpoke to Debbie and mark it very good excellent service from them . I wasted my phone bill just to submit a claim on setsl.”

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Posted 1 year ago

“Any question there is a response in no time and all claims dealt with efficiently.”

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Posted 1 year ago

“Very pleased with the quick response to my claim. I rang the company a few days ago with a query about my claim & was given advice on how to rectify my problem, all was sorted out today, I sent the relevant documents & have received a positive reply, very impressed”

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Posted 1 year ago

“Excellent and efficient service. Patrick Riley”

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Posted 1 year ago

“answered my question with additional information”

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Posted 1 year ago

“I Emailed my statement on Thursday the image was not good Mark messaged me I resent the image on Friday Just got a message my claim has been processed excellent work from Mark”

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Posted 1 year ago

“Quick and efficient service. Staff are polite and helpful”

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Posted 1 year ago

“prompt and efficient response”

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Posted 1 year ago

“Always very prompt. Also any queries are dealt with immediately and politely. Thank you for a great service.”

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Posted 1 year ago

“have now sent 2 claim forms to the wrong address and no claim(s) rec'd due to the fact that the address on THEIR claim form is INCORRECT .. but UK HEALTHCARE/PROTEGO did not bother to inform me the address had changed????? .. despite the fact this is the 2nd time ... why no info when the 1st was not rec'd????”

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Posted 1 year ago

“Really fast response and dealt with just as efficiently.”

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Posted 1 year ago

“Quick and efficient response. Thank you”

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Posted 1 year ago

“Very helpful and quick response”

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Posted 1 year ago

UK Healthcare is rated 4.6 based on 3,180 reviews