Name: Tyre Savings
Rating: 4.31

“I never got your tyres fitted. The guy at Fife Autos was the rudest and ignorant of folk. I will NEVER go near the place again. I have since had tyres fitted so I am afraid the guy has lost you business.”

Helpful Report

Posted 7 years ago

Hi Mr Meredith Thank you for your feedback. I am very sorry to hear that you did not have a good experience using one of our fitting partners and that you were treated in a rude ignorant manner. This is not the level of service we expect from our fitting partners. I have looked into your order further and sent you a private reply. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“tyres did not arrive at garage so un aware when i went for the fitting ended up paying a lot more than i wanted and had been quoted for ...... disapointed”

Helpful Report

Posted 7 years ago

Hi Mr Monnox Thank you for your feedback. I am very sorry that you were disappointment ordering with us. I have looked into your order and I can see that we emailed you on Friday 17th August at 10.12am to advise you of a delay with the delivery of your tyres due to an unforeseen stock issue and that the tyres would not be available at the fitting centre on Saturday 18th. I am very sorry if you did not pick this email up and for any inconvenience caused. I am pleased the garage were able to offer you some of their own stock as alternative though and you were still able to have some tyres fitted. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Booked an appointment for 8am which was the changed in the confirmation email to 8.30. Then when I turned up there was no one there. The opening hours were 10-4! Why book me in when the place isn’t open??!!”

Helpful Report

Posted 7 years ago

Hi Mr Ford Thank you for your feedback regarding your recent booking with us. I am very sorry that you did not have a good experience having your tyres fitted and that the fitting centre was not opening at the time of your booking. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Booked the tyres and fitting in for a Saturday, when arriving to my fitting the tyres had not arrived and the fitter were not able to get a hold of tyre savings and no number were available in the emails I received. 2 hours after my appointment I get a mail from tyre savings that my tyres are on thier way. I responded what it was too late - no answer. The on Monday I get another mail that the tyres are on their way - again I answer that is too late since I booked elsewhere due to the delay. - again no answer. Today an email asking me to rate thier performance - well fine if you really want my opinion. Tyresonthedrive.com did a really good job and I have rated them 5* on trustpilot.”

Helpful Report

Posted 7 years ago

Hi Thank you very much for your feedback. I am very sorry that you were unable to have your tyres fitted as expected and for the inconvenience this must have caused you. I also apologise for you not being able to contact us. Our phoneline is open 9 - 2 on Saturdays and the email address you replied to was a no reply email, so we are unable to view any responses. I have looked into your order further and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“I hade appointment at 1.30 i be there they guy was there told me coome tomarrow at 8.30 we are busy lol funny”

Helpful Report

Posted 7 years ago

Hi Danial Thank you for your feedback regarding your recent booking with us. I am very sorry that you did not have a good experience having your tyres fitted and you had to rearrange the appointment to the following day due to the fitting centre being busy. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Price was great after booking went to the garage to fit my tyres 830 am as stated this garage wasn't interested in fitting my tyres waited all day ended up going to farmers for my new tyres D and G autos wast of space”

Helpful Report

Posted 8 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience and were unable to have your tyres fitted with the D&G Autocentre as expected. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“You have already received an email from me as it was not a very good experience.”

Helpful Report

Posted 8 years ago

Hi Mr Denney Thank you for taking the time to leave us feedback. I can see that we responded to your email on Tue 07/08, 07:42. I am very sorry that you did not have a good experience and you incurred a long wait at the F1 Autocentre in Chelmsford. I understand this was very inconvenient for you and must have been very disappointing. We are working with their headoffice currently in order to try improve the booking system we have in place with them, as we want to ensure things like this do not happen in the future. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“After arriving on time at the garage like requested, nobody could see on their computer our tyre on the system luckily they had some spare . Waste of time !!”

Helpful Report

Posted 8 years ago

Hi Mr Galvan, Thank you for taking the time to provide us with feedback regarding your recent experience ordering through tyresavings.com. I am very sorry to hear you didn't have a great experience and I am very sorry for any inconvenience caused. I have looked into your order further and have sent you a private message and a copy of the proof of delivery. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“Ordering the tyre online was easy and effective, but when I went to the fitting place it took them almost and hour to change 1 tyre. In that time I would expect them to have changed all 4”

Helpful Report

Posted 8 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“The fitter was not able to acommodate my booking.”

Helpful Report

Posted 8 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“tyres did not get fitted because formula one tyres could not adhere to the fitting times, when i turned up on my fitting time i was told they do not take bookings and could wait, there next available fitter would be 2 hours wait, i took time from work and drove 4 miles. WHAT A LET DOWN. WOULD NOT RECOMMEND. WILL NEVER USE TYRE SAVINGS OR FORMULA ONE TYRES EVER AGAIN.”

Helpful Report

Posted 8 years ago

Hi Mr Meadows Thank you for your feedback. I am very sorry that you did not have a good experience booking through Tyresavings.com and having your tyres fitted at the Formula one Autocentre in Cheltenham. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“Gordons tyres, stanley, wakefield fitted rear wheels on too tight could not remove wheel bolts, cost £50 to have wheel bolts removed by special equipment and new bolts fitted.”

Helpful Report

Posted 8 years ago

“Went 1hr before my time slot, only to be told it was 1st come, 1st serve basis which means the allocated slots are pointless. Then a car that arrived after mine still got seen to before mine! When I then questioned the manager again about the 1st come 1st service rule, he just said mine will be looked at in a minute! All in all spent over 4 hours to get 3 tyres fitted! Next time will use etyres as usual.”

Helpful Report

Posted 8 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“Tyres itself were ok but I've got very bad experience with the company which you cooperate with and who fitted tyres (SETYRES in Sudbury). They've damaged my alloy wheels and refusing to repair them.”

Helpful Report

Posted 8 years ago

Hi Thank you for your feedback. I am very sorry to hear that you did not have a good experience having you tyres fitted and that they caused damage to your alloys. I have looked into your order for you and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“The details of my car weren’t passed through and I had to tell the tyre suppliers the details of my car”

Helpful Report

Posted 8 years ago

Hi Neil, Thank you for your feedback. I am very sorry that you did not have a good experience using tyresavings.com. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“More expensive than tyres on the drive. Won't be looking again after your promise in the advert.”

Helpful Report

Posted 8 years ago

“Hi all I asked for B rated tyres as regards the performance in the rain ☔. The receipt said the tyres were f rated. I called customer services and explained that I went to a lot of trouble and time to order good performance tyres at a reasonable price. Customer service staff reassured me that fitters had fitted the correct tyres but had made a mistake on receipt. This is not that reassuring as they did not ask the fitters to supply a correct receipt.”

Helpful Report

Posted 8 years ago

Hi Michael, Thank you for your feedback. I am sorry to hear the invoice did not reflect the tyres in which you had fitted. I have looked into this for you and sent you a private message and an email with the correct manufactures EU labels attached for your confidence. Kind regards Ashleigh Tyresavings,.com

Posted 8 years ago

“Mid Devon Tyres who supplied and fitted the tyres, damaged two alloys wheels. They got them repaired. I lost the use of my car for a week, they supplied a rubbish courtesy car while mine could not be used. No apology, no compensation. The whole experience was total aggravation with a lot of my time wasted, which cost me money. Will never use the company again. Cowboy outfit !”

Helpful Report

Posted 8 years ago

Hi Michael, Thank you for your feedback. I am very sorry to hear you did not have a good experience having your tyres fitted and that the fitting centre caused damaged to your alloys. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“Tyre fitters damaged the pressure sensors which meant a trip to Mercedes and new ones needing to be fitted! Won’t be using them again.”

Helpful Report

Posted 8 years ago

Hi Jon, Thank you for your feedback. I am very sorry to hear you did not have a good fitting experience and the fitting centre caused damaged to your vehicle. I have looked into your order and sent to a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

“Tyres were ordered and I was given a fitting time. I turned up in plenty of time and the fitting centre to find that not only was I not booked in, but the tyres were also not there! The fitters called tyresavings.com and they had not booked me in. The company said whey would dispatch the tyres and the eta was 3 hours. I’ve turned back up and they tyres were not there! Also the fitters could not get hold of the delivery driver delivering my tyres. Only due to the amazing customer services of the tyre fitter I was a able to get new tyres. The tyre fitter called a ‘friend’ in another garage and asked to supply him the tyres as he thought it was disgusting how tyresavings.com treated me! Tyresavings.com 1 out of 10.”

Helpful Report

Posted 8 years ago

Hi Gareth, Thank you for your feedback. I am very sorry to hear you did not have a good experience booking through tyresavings.com. I have looked into your order for you and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Tyre Savings Reviews