Name: Tyre Savings
Rating: 4.31

“Service was nonexistent as my tyres were unavailable after the order being confirmed initially.... with no alternative offered after the last minute cancellation.”

Helpful Report

Posted 7 years ago

Hi Mr Murray Thank you for taking the time to leave us feedback regarding your experience ordering with tyresavings.com. I am very sorry that the tyres were not available due to insufficient stock. I understand this must have been very disappointing for you and I apologise for any inconvenience this caused. I have looked into your order and sent you a private reply. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“It was a nightmare i turned up 20 mins early for my tyre fitting at southall tyre centre only to be told my tyres are not there and had been collected by tyre savings and sent back. The manager was goodthough and went to collect my tyres after 45 min wait.”

Helpful Report

Posted 7 years ago

Hi Mr Hutton Thank you for your feedback regarding your fitting experience at Southall discount Tyres. I am very sorry that you had a long wait in order to get your tyres fitted and there was some confusion over the location of the tyres. I can assure you the tyres were not collected by ourselves prior to your booking. I have looked into your order fully and sent you a private message. Kind regards Adam Tyresavings.com

Posted 7 years ago

“Had to wait over 3 hours for tyres to be fitted despite being given a 1 hour slot.”

Helpful Report

Posted 7 years ago

Hi Mr Bridgett Thank you for your feedback regarding your fitting experience at Stoneacre. I am very sorry that you had a long wait in order to get your tyres fitted. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“website interface & price are fine. however the tyre fitting centre - formula 1 at woodford - is probably the worst I've encountered. Despite an appointment, they made up various excuses & the whole encounter lasted almost 3hours (to fit 2 tyres).. various excuses of 'oh, you've ordered wrong ones, oh no you haven't', 'we've a sudden emergency', 'you'll be next' etc etc. Other customers in the waiting area during those hours mentioned that this is a recurrent problem for this centre, with average waits of 2-3hrs & also sometimes, shoddy balancing.”

Helpful Report

Posted 7 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience booking through Tyresavings.com and having your tyres fitted at the Formula one Autocentre in Woodford Green. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“I used this company and I booked my time slot for 17:30-18:30 due to working during the day and when I got to my fitting station, they were unable to fit my tyres as ‘tyre savings’ gave me a fitting time that didn’t suit my fitting stations opening times. They need to improve on ensuring all customers can get their tyres fitted for when they book it, all they need to do is take the fitting stations preferences on time slots”

Helpful Report

Posted 7 years ago

Hi Mr Whyatt Thank you for your feedback. I am very sorry for the error on the website, and for any inconvenience this may have caused you. I have looked into your order further and sent you a private response. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“I never got your tyres fitted. The guy at Fife Autos was the rudest and ignorant of folk. I will NEVER go near the place again. I have since had tyres fitted so I am afraid the guy has lost you business.”

Helpful Report

Posted 7 years ago

Hi Mr Meredith Thank you for your feedback. I am very sorry to hear that you did not have a good experience using one of our fitting partners and that you were treated in a rude ignorant manner. This is not the level of service we expect from our fitting partners. I have looked into your order further and sent you a private reply. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“tyres did not arrive at garage so un aware when i went for the fitting ended up paying a lot more than i wanted and had been quoted for ...... disapointed”

Helpful Report

Posted 7 years ago

Hi Mr Monnox Thank you for your feedback. I am very sorry that you were disappointment ordering with us. I have looked into your order and I can see that we emailed you on Friday 17th August at 10.12am to advise you of a delay with the delivery of your tyres due to an unforeseen stock issue and that the tyres would not be available at the fitting centre on Saturday 18th. I am very sorry if you did not pick this email up and for any inconvenience caused. I am pleased the garage were able to offer you some of their own stock as alternative though and you were still able to have some tyres fitted. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Booked an appointment for 8am which was the changed in the confirmation email to 8.30. Then when I turned up there was no one there. The opening hours were 10-4! Why book me in when the place isn’t open??!!”

Helpful Report

Posted 7 years ago

Hi Mr Ford Thank you for your feedback regarding your recent booking with us. I am very sorry that you did not have a good experience having your tyres fitted and that the fitting centre was not opening at the time of your booking. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Booked the tyres and fitting in for a Saturday, when arriving to my fitting the tyres had not arrived and the fitter were not able to get a hold of tyre savings and no number were available in the emails I received. 2 hours after my appointment I get a mail from tyre savings that my tyres are on thier way. I responded what it was too late - no answer. The on Monday I get another mail that the tyres are on their way - again I answer that is too late since I booked elsewhere due to the delay. - again no answer. Today an email asking me to rate thier performance - well fine if you really want my opinion. Tyresonthedrive.com did a really good job and I have rated them 5* on trustpilot.”

Helpful Report

Posted 7 years ago

Hi Thank you very much for your feedback. I am very sorry that you were unable to have your tyres fitted as expected and for the inconvenience this must have caused you. I also apologise for you not being able to contact us. Our phoneline is open 9 - 2 on Saturdays and the email address you replied to was a no reply email, so we are unable to view any responses. I have looked into your order further and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“I hade appointment at 1.30 i be there they guy was there told me coome tomarrow at 8.30 we are busy lol funny”

Helpful Report

Posted 7 years ago

Hi Danial Thank you for your feedback regarding your recent booking with us. I am very sorry that you did not have a good experience having your tyres fitted and you had to rearrange the appointment to the following day due to the fitting centre being busy. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Price was great after booking went to the garage to fit my tyres 830 am as stated this garage wasn't interested in fitting my tyres waited all day ended up going to farmers for my new tyres D and G autos wast of space”

Helpful Report

Posted 7 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience and were unable to have your tyres fitted with the D&G Autocentre as expected. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“You have already received an email from me as it was not a very good experience.”

Helpful Report

Posted 7 years ago

Hi Mr Denney Thank you for taking the time to leave us feedback. I can see that we responded to your email on Tue 07/08, 07:42. I am very sorry that you did not have a good experience and you incurred a long wait at the F1 Autocentre in Chelmsford. I understand this was very inconvenient for you and must have been very disappointing. We are working with their headoffice currently in order to try improve the booking system we have in place with them, as we want to ensure things like this do not happen in the future. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“After arriving on time at the garage like requested, nobody could see on their computer our tyre on the system luckily they had some spare . Waste of time !!”

Helpful Report

Posted 7 years ago

Hi Mr Galvan, Thank you for taking the time to provide us with feedback regarding your recent experience ordering through tyresavings.com. I am very sorry to hear you didn't have a great experience and I am very sorry for any inconvenience caused. I have looked into your order further and have sent you a private message and a copy of the proof of delivery. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Ordering the tyre online was easy and effective, but when I went to the fitting place it took them almost and hour to change 1 tyre. In that time I would expect them to have changed all 4”

Helpful Report

Posted 7 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“The fitter was not able to acommodate my booking.”

Helpful Report

Posted 7 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“tyres did not get fitted because formula one tyres could not adhere to the fitting times, when i turned up on my fitting time i was told they do not take bookings and could wait, there next available fitter would be 2 hours wait, i took time from work and drove 4 miles. WHAT A LET DOWN. WOULD NOT RECOMMEND. WILL NEVER USE TYRE SAVINGS OR FORMULA ONE TYRES EVER AGAIN.”

Helpful Report

Posted 7 years ago

Hi Mr Meadows Thank you for your feedback. I am very sorry that you did not have a good experience booking through Tyresavings.com and having your tyres fitted at the Formula one Autocentre in Cheltenham. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Gordons tyres, stanley, wakefield fitted rear wheels on too tight could not remove wheel bolts, cost £50 to have wheel bolts removed by special equipment and new bolts fitted.”

Helpful Report

Posted 7 years ago

“Went 1hr before my time slot, only to be told it was 1st come, 1st serve basis which means the allocated slots are pointless. Then a car that arrived after mine still got seen to before mine! When I then questioned the manager again about the 1st come 1st service rule, he just said mine will be looked at in a minute! All in all spent over 4 hours to get 3 tyres fitted! Next time will use etyres as usual.”

Helpful Report

Posted 7 years ago

Hi Thank you for your feedback. I am very sorry that you did not have a good experience having your tyres fitted. I apologise for any inconvenience this may have caused you. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“Tyres itself were ok but I've got very bad experience with the company which you cooperate with and who fitted tyres (SETYRES in Sudbury). They've damaged my alloy wheels and refusing to repair them.”

Helpful Report

Posted 7 years ago

Hi Thank you for your feedback. I am very sorry to hear that you did not have a good experience having you tyres fitted and that they caused damage to your alloys. I have looked into your order for you and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

“The details of my car weren’t passed through and I had to tell the tyre suppliers the details of my car”

Helpful Report

Posted 7 years ago

Hi Neil, Thank you for your feedback. I am very sorry that you did not have a good experience using tyresavings.com. I have looked into your order and sent you a private message. Kind regards Ashleigh Tyresavings.com

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Tyre Savings Reviews