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Tyre Savings Reviews

4.3 Rating 6,142 Reviews
82 %
of reviewers recommend Tyre Savings
4.3
Based on 6,142 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 74%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Tyre Savings Reviews
Just tyres customer service was awful. I asked them to check my rear tyres before replacing as they just had a slow puncture, I was meet with a horrible attitude and told it’s too much aggro and he was just changing them costing me money and also has not resolved the loss of tyre pressure. While tyre savings were great, the service from the garage was the worst bit of customer service Iv ever received. I have complained to just tyres
Helpful Report
Posted 2 years ago
Balancing is not included in price when buying tyres. Other companies do. This is not advised when purchasing the tyres so you will have to pay for this.
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Posted 2 years ago
Avoid ! Try to get tyres from this company first time firing place contact me for cancellation my booking slots as a reason said overbooking, next time they contact my by email told they can’t get tyres I need ! …still waiting will see what they will say next
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Posted 2 years ago
Value for money but disappointed by the customer service. After placing an order and selecting a fitting date/time I was emailed shortly afterwards and told that due to stock issues they'd need to delay my fitting by 2 days whilst they moved stock from another warehouse in the country. Fair enough, I agreed to an alternative date. It was interesting to hear from my local garage that Tyresavings.com tried to blame me for being a awkward customer by switching the date when I hadn't instigated the change. Not great! Just own up to your mistakes, don't try to blame your customers, that's no way to run a successful business! Anyway my local garage thankfully had great customer service and the tyres arrived ahead of schedule and they squeezed me in on the original date. In summary, if you want cheap tyres, aren't in a rush and have good communication with the garage to choose to fit your tyres you'll be fine. Just don't expect any customer service from tyresavings.com.
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Posted 2 years ago
Absolutely rubbish, when I went to Formula One Autocentres 219 Liverpool Road NEWCASTLE ST5 9HW, Fitting Time Sat 23rd September 2023 at 2:30 pm, I was told it wasn’t possible to do it and was asked to come later or leave my vehicle there which is not what was offered to me by Tyre Savings. They said tyre saving had booked the slot without their knowledge and the time slot wasn’t available. I had to return without nee tyres and instead used Tyre Shopper who were actually cheaper and brilliant and did what they offered. I am never using tyre saving again and I will not recommend it to anyone either.
Helpful Report
Posted 2 years ago
Very poor. I arrived at the planned time slot early on a Sat morning to be told by the fitters they rejected the booking to TyreSaving. The re arrange to go back on the Tuesday at 10 AM. I arrived at 9:30am on Tuesday to be told they cannot fit them on that day either. I have now booked through a seperate company.
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Posted 2 years ago
My booking was cancelled with no explanation
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Posted 2 years ago
Booking ok except garage closed at 1pm appointment 3pm. Waste of time won't be using again
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Posted 2 years ago
Tyres not delivered and no help when I rang to sort it out
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Posted 2 years ago
The tyres were never delivered to the shop. I never received any communication what so ever to let me know of this. Online booking page cannot be accessed at all. I would definitely avoid!
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Posted 2 years ago
Unfortunately, I did not get as far as having the tyres fitted because they were never delivered. I tried calling Tyresavings but their number constantly went to voice mail with a message that their inbox was full. I sent an email to their enquiries which was never responded to. All in all a terrible service which seems the norm given I was in a waiting room with another customer who also had not had their tyres delivered. Would not recommend.
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Posted 2 years ago
What can I say. Presented at the appointed time and spoke to the 17 year old work experience colleague who informed me there were half a dozen vehicles in front waiting for tyres and that I would have to leave the car with them. Rather defeats the object of a timed appointment so I declined and took my business else where. Only positive was that I had not paid up front for this useless time wasting experience. Potential customers be wary
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Posted 2 years ago
Booked twice got cancelled twice in 2 different garages. Used a different site in the end.
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Posted 2 years ago
Good afternoon, Thank you for your review on Tyresavings.com. Due to the tyre being out of stock with our supplier, when changing fitting center this will not imply stock levels will change. We are very sorry for the inconvenience caused by this. Kind regards Tyresavings.com Team
Posted 2 years ago
Booked a week in advance. And turned up at 8.30 on opening to be told booking wasn't in fitters diary and would have to wait 2 1/2 hours before they could start. Ended up going elsewhere. Waste of time
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Posted 2 years ago
Poor service. Turn up at the place they couldn’t find the booking. After lot of toing thoughing they found the booking but not tyre was there. Total waste of time. I will never use this service again
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Posted 2 years ago
Terrible. Confirmed the booking with me, and sent the tyres but not a confirmation to the fitting garage who had no record of my booking and couldn’t handle tyres that big so had to turn me away. Customer service went to a voicemail with a full inbox. Emails remain unanswered. Waste of time. Zero customer service. Avoid.
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Posted 2 years ago
Awful... First appointment booked by me then cancelled by you. Second appointment conformed yet the garage had no booking for me! No gone direct
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Posted 2 years ago
Good afternoon, Thank you for your review on Tyresavings.com. All our fitter's receiver the conformation the same time our customers do. We also have on our proof of deliveries all the information for the fitting, we do this so information does not get missed. We will take this on and look into this for future reference. Many thanks
Posted 2 years ago
Tyre service and garage was terrible service. The garage said they don’t know about any bookings they get in and therefore the job can’t be done in the allocated space. When you have booked a time slot that would be respected. They shouldn’t be on the site if they don’t bother using it. Funny they had the tyre delivered so must of known something.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for your review on Tyresavings.com. All our fitter's receiver the conformation the same time our customers do. We also have on our proof of deliveries all the information for the fitting, this is the depots for of conformation, so all parties are aware. We have a customer service help line where there is always someone on the end of the phone. We will take this on and look into this for future reference. Many thanks
Posted 2 years ago
Can you at least wait until I have had them fitted
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Posted 2 years ago
Good afternoon, Thank you for your review, Our conformation emails get send out automatically, unfortunately we can't stop these from being sent. Many thanks
Posted 2 years ago
Can’t tell you what the fitting service is like as I didn’t get that far. The one star is because there is no option for no stars, the price is great, however doesn’t really count if you never actually get to have the tyres! I arrived for my fitting service only to be told that Tyresavings do not actually booked an appointment at the fitting centre, just send the tyres, plus they could not book me in now? Now I have checked the terms and conditions which states that an appointment for fitting will be made with chosen tyre centre. The customer service line is constantly busy and even when you hold eventually the line is just dropped. I have booked 3 times and still not received any confirmation of an appointment so I can ring the centre myself to book in. So I am not sure who is at fault here but either way terrible service on all counts and still no tyres
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Posted 2 years ago
Tyre Savings is rated 4.3 based on 6,142 reviews