Truly PVC Limited Reviews

Name: Truly PVC Limited
Address: Unit 2, 34 Wood Street, Openshaw, Manchester, Lancashire
Rating: 4.76

4.8 Rating 2,929 Reviews

97 %

of reviewers recommend Truly PVC Limited

Company Reviews

Metrics

Info

4.8

Based on 2,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

Unit 2, 34 Wood Street,
Openshaw,
Manchester
Lancashire
M11 2FB

Write Your review

Tell us how Truly PVC Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Truly PVC Limited 5 star review on 12th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, arrived on time, well packaged and the correct items.”

Helpful Report

Posted 2 minutes ago

“Very good to deal with excellent product with a very good price to match”

Helpful Report

Posted 9 hours ago

“Found a company that supplies guttering and accessories that others charge excessive prices for. The rubber seals for ogee gutters fitted to my property were a bargain price and shipped very fast from Truly Pvc. Excellent customer service and definitely use again for my gutters and Pvc goods. 5 stars and highly recommended.”

Helpful Report

Posted 19 hours ago

“Excellent service - goods arrived next day.”

Helpful Report

Posted 19 hours ago

“Simple, straightforward, fast and economical”

Helpful Report

Posted 21 hours ago

“The process was hassle-free. The lock cylinder fits perfectly.”

Helpful Report

Posted 1 day ago

“Just what I ordered and prompt delivery. Thanks.”

Helpful Report

Posted 1 day ago

“In store experience what's very good, however product took a week to come and the screws were very poor qualit keep round off had to buy new screws.”

Helpful Report

Posted 1 day ago

“Excellent service, delivery very quick from time of order. Quality handles. Very happy with purchase.”

Helpful Report

Posted 1 day ago

“I found what I required to repair my conservatory endcaps on Truly PVC's website. I saw the fitting video and decided to order the parts. I ordered online and the parts were delivered next day. I have used Truly PVC before for conservatory spare parts and found their service excellent.”

Helpful Report

Posted 1 day ago

“Window handles purchased unfortunately turn a full 180 degrees when opening. This allows the internal window opening mechanism to come out of its runners. When this happens the handles and internal mechanism can't be returned to the locking position without breaking it. I sent a message to Truly PVC but did not get a reply from them. Disappointed, Alan Clark.”

Helpful Report

Posted 6 days ago

“your serivce is perfect but your courier service is awful. We stil havent received the barrel, we received an email to say it had been delivered but it hasnt been delivered to us so no idea where it is.”

Helpful Report

Posted 1 week ago

Thank you for your feedback, and we're very sorry to hear about the issues you've experienced with the courier. While we’re pleased to hear you were happy with our service, we completely understand how frustrating it is when a delivery doesn’t arrive as expected. Please accept our sincere apologies for the inconvenience caused. As mentioned in my email last week, we are more than happy to reimburse your delivery cost as a gesture of goodwill. Thank you again for bringing this to our attention, and please don’t hesitate to get in touch if there’s anything further we can assist with.

Posted 4 days ago

“Excellent service”

Helpful Report

Posted 1 week ago

“Went on the net looking for “grey silicone” to make some repairs and came across products sold by TRULY PVC Ltd at a very attractive price so bought the last 22 tubes they had. They arrived next day so not only was the cost really helpful but so was the service. Well done guys 👏🏻👏🏻👏🏻👏🏻👏🏻”

Truly PVC Limited 5 star review on 5th June 2025

Helpful Report

Posted 1 week ago

“Very friendly polite service thanks quality products thankyou 😊”

Helpful Report

Posted 1 week ago

“Truly PVC have a great website that has a very good selection of products with an easy to find search system and good diagrams including measurements which is a great way of checking you have the right product. The emails keep me up to date on progress and the packaging is very good.”

Helpful Report

Posted 1 week ago

“well i have to say, your service is fantastic. super fast delivery , well packaged. 10/10”

Helpful Report

Posted 1 week ago

“Yale lock & key excellent response and delivery service was excellent will be using them in the future”

Helpful Report

Posted 1 week ago

“First class service, price and delivery.”

Helpful Report

Posted 1 week ago

“Great handles that are really well made, much cheaper than others and retrofit to our FSD doors really easily (neatly covering the wider screw holes of the now discontinued old and broken ones we had. Also, excellent and quick despatch and delivery. Thanks!”

Truly PVC Limited 5 star review on 2nd June 2025

Helpful Report

Posted 1 week ago

Truly PVC Limited is rated 4.8 based on 2,929 reviews