Truly PVC Limited Reviews - Read 1,469 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Truly PVC Limited:

Truly PVC Supplies specialise in the supply of uPVC conservatory, window, door and home improvement parts to the trade and public. Trade customers have a reliable partner who they can depend on. While home DIY enthusiasts purchase professional products much cheaper than found on the High Street.

Visit Website

Phone:

0161 339 4982

Email:

sales@trulypvc.com

Location:

259 Stockport Road

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Truly PVC Limited 5 star review on 11th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had excellent service from the customer service team Jessica and Luke they resolved my minor problem immediately and in a professional manner. Thanks Malcolm”

Posted 4 hours ago

“Ordered tiles on Friday 11.00 in the Morning, told they will arrive Monday. Turned up Tuesday when i was out so Courier would not leave. Had to collect from local Post Office the following day as they close at 5.00 Very Poor with No apology when i called to find out where my order was. Will not be using again.”

Posted 4 hours ago

“What I ordered, very good, especially for the old conservatory”

Posted 4 days ago

“I could not be happier with the service and pricing. My items were delivered quickly, unfortunately one of the boards were cracked. I emailed with a picture and had a reply within hours, the issues was resolved and all communications were polite and friendly. Great job TRULYPVC”

Posted 5 days ago

“iORDERED 1 GOLDEN OAK SHELF & GREY SHELF + CAPS & I ENDED UP WITH A BLACK SHELF + CAPS & 1 OAK SHELF WITH GREY CAPS. NOT HAPPY.”

Posted 1 week ago

“My previous orders were delivered with no problem. But this order I can't track.”

Posted 2 weeks ago

“I had ordered amd paid for a box of brown silicone 2 weeks ago nothing has turned up tracking saying back to sender two emails no reply been scammed as paid in full”

Posted 2 weeks ago

“I have not received my order and appear to have 2 order numbers 853586 & 91052 !! This was placed on the 20.03.21 and paid by card. I am unable to track this order with Parcel Force and cannot contact anyone regarding this. Not Impressed and will not use again. Please either contact me or refund my money”

Posted 2 weeks ago

“This company Ignore emails, send out wrong items via third parties, barely answer the phone. Absolute waste of time. Now fighting to get my money back. Very unhappy with the whole situation. The work I planned has been delayed and costed me money. Not impressed at all”

Posted 3 weeks ago

“Needed new handles for some old UPVC windows. Windows fine but handles constantly jamming due to age and corrosion. I'm just an ordinary DIYer but capable thought I must be able to replace at a reasonable cost without calling in a trade. Found this company online, easily identified the handles required. EXCELLENT price compared to builders merchant stores. The website is very clear with diagrams to check compatibility etc. Prompt delivery as stated. Good quality handles, easily fitted in no time, windows look great. Highly recommend. Very pleased, thank you!”

Posted 4 weeks ago

“Ordered euro barrel lock but gave wrong size. Website corrected this promptly and I got the item in 2 days. Door working perfectly now and a quality Yale lock. Thanks”

Posted 1 month ago

“I needed some gutter connectors and checked Amazon, white ones were about £3/£4 but I needed black and for some reason the seller at the time was asking over £10 which is ridiculous. Searched the website and found the same item (in black, same brand too) at TrulyPVC for just £1.71 plus VAT. Due to Covid I am unable to travel far so I opted for snail mail. My items arrived within 3 days and overall I have paid less for two connectors and delivery than the Amazon Seller was asking for one! Can't ask for more. If I need anything like this in the future then TrulyPVC will be my first port of call. Excellent service even though it was only a small order.”

Posted 1 month ago

“Excellent fast service, highly recommend them”

Posted 1 month ago

“What a great company,so helpful.orded on Monday delivered on Friday wow.”

Posted 1 month ago

“Always had great service from these guys. Excellent product. Excellent service.”

Posted 1 month ago

“This was a very efficient service from Truly PVC, the product and price was excellent. I would definitely recommend this company.”

Posted 1 month ago

“Less than 24hr now that's fast service will be recommending to anyone who wants PVC trim use This firm.”

Posted 1 month ago

“Excellent, on price, service, delivery, and quality and I have no hesitation in recommending them.”

Posted 1 month ago

“On 6 Jan Peter Carr said he would get back to me re. delivery times. I've heard nothing. Today I received an order and invoice for items paid for and delivered last Sept. On phoning Tony said " just ignore it "!! Not being on facebook or messenger it seems impossible to verify reviews. Baz”

Posted 1 month ago

“On Jan 6 Peter Carr said he would get back about delivery times. I've heard nothing. Today I received order details and invoice for some items paid for and delivered to me last Sept. On phoning Tony said " just ignore it "!!! Baz”

Posted 1 month ago

Truly PVC Limited is rated 4.79 based on 1,469 reviews