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TrophyMaster Reviews

4.9 Rating 2,387 Reviews

98 %

of reviewers recommend TrophyMaster

Company Reviews

4.9

Based on 2,387 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Read TrophyMaster Reviews

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane West Bridgford
Nottingham
NG2 7QX

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TrophyMaster 5 star review on 5th March 2024

TrophyMaster 5 star review on 12th December 2023

Lucinda Beckles

TrophyMaster 5 star review on 27th November 2023

Eleanor Youdell

TrophyMaster 5 star review on 10th July 2023

TrophyMaster 5 star review on 10th May 2023

TrophyMaster 5 star review on 14th April 2023

Martin Beresford

TrophyMaster 5 star review on 1st February 2023

15

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't get delivery when we wanted but a phone call later the order had been amended and dispatch was immediate with delivery next day. Had notification of the deliver time on the morning due and it duly arrived within the time frame. Good customer service.”

Posted 8 years ago

“The service from TrophyMaster, overall, exceeded my expectation. There was a short delay in shipping the product vs their initial estimate however it was still within the target date which I specified and I was impressed that I was informed of the minor change. The engravings were accurate and the products well protected for shipping. I would definitely deal with TrophyMaster again”

Posted 8 years ago

“Great customer service and product. We shall be using Trophy Master again. Many thanks GIFSC”

Posted 8 years ago

“The golf trophies I have ordered from TrophyMaster have always been good value for money and delivered on time. If I have experienced any problems they have addressed them quickly and resolved any issues. Very good company with execellent service.”

Posted 8 years ago

“Good product and helpful communication.”

Posted 8 years ago

“Great customer service and turnaround time.”

Posted 8 years ago

“Decent selection of trophies. Kept informed of order process and arrived when expected.”

Posted 8 years ago

“First time I had ordered any medals. Very happy with the quality considering the low cost.”

Posted 8 years ago

“2nd year in a row we at Ilkeston Running Club have used them for our awards. Despite me sending several emails changing our order, forgetting trophies and generally being useless, they managed to interpret all my emails into a complete order ! Great. Will be using again next year. 4 stars. Not 5? Well - initially slow to respond to emails, but always great on the phone...”

Posted 8 years ago

Read TrophyMaster Reviews

Hi James A short note to thank you for your recent TrophyMaster review. We're very pleased that we were able to be of service. We do hope that you will come back to us whenever you have a need for trophies, awards or engraving. We will endeavour to beef up our email response times for the next time that work with you. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 8 years ago

“Overall, the service was very good/efficient and the trophies we selected, competitively priced. They looked of good quality and arrived well packaged, so none damaged. Just one small point to raise is that on a couple of the bases, the finish of the plaque edges didn't seem to be cut particularly well and in a couple of instances, the metallic plaques were not stuck to the bases at all of their edges.”

Posted 8 years ago

Read TrophyMaster Reviews

Hi Carol A short note to thank you for your recent TrophyMaster review. We're very pleased that we have been of service and do hope that you will come back to us whenever you need medals, trophies, awards or engraving. The self adhesive engraving plates can move during transit, when they rub against the protective packaging. Occasionally the adhesive strip can be defective causing the plate to move or even fall-off – If this occurs, we'll replace any defective plates without charge. the plate is easy to remove and reposition if necessary – the self-adhesive strip on the back (double sided adhesive) is specifically designed so that adjustment / repositioning is simple. There is definitely be no prising required and there is no gluing – just peel off the paper backer and affix. Thanks again Paul, Tim, Charlie & The TrophyMaster Team

Posted 8 years ago

“Good service always.”

Posted 8 years ago

“We have been using Trophymaster for a number of years now. They have answered any queries promptly and have always made sure that all our orders have been competed on time. They have shown year on year to be good value for money.”

Posted 8 years ago

“Helpful and reasonably speedy in getting back with information and quotations.”

Posted 8 years ago

“Very good value though 2 trophys were not what ordered. and delivered at wrong address. But would give them another go....”

Posted 8 years ago

“The product was as described and the inscription was correct. The gavel could have had a plate as discussed but I was put off this possibility. The price was reasonable and it was delivered on time. Many thanks.”

Posted 8 years ago

“Trophies were good quality , delivered on time and well boxed / wrapped. Overall a good service would use again .”

Posted 8 years ago

“As expected will use again”

Posted 9 years ago

“Very good choice of trophies. Engraving option was a bonus.....and quick and simple to do. Items were delivered in quick time.”

Posted 9 years ago

“Great quote,emails,transaction. Great trophies.”

Posted 9 years ago

“We have used Trophy master for the last 4 years and would recommend them to other schools.”

Posted 9 years ago

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TrophyMaster is rated 4.9 based on 2,387 reviews