TrophyMaster Reviews

Name: TrophyMaster
Address: 4 Wilford Lane West Bridgford, Nottingham
Rating: 4.90

4.9 Rating 2,387 Reviews

98 %

of reviewers recommend TrophyMaster

Company Reviews

Metrics

Info

4.9

Based on 2,387 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About TrophyMaster:

Leading supplier of Trophies, Corporate Awards Gifts and Engraving Services

Visit Website

Phone:

0115 981 5300

Email:

enquiries@trophymaster.co.uk

Location:

4 Wilford Lane West Bridgford
Nottingham
NG2 7QX

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TrophyMaster 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great trophies ordered, received quickly and as described.”

Helpful Report

Posted 5 years ago

“Trophy looks great, good quality and delivered as stated”

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Posted 6 years ago

“Great trophy”

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Posted 6 years ago

“My order was not exactly as I'd hoped due to late ordering, and limited stock levels. Otherwise very responsive, reliable and trustworthy service.”

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Posted 6 years ago

“Communication was excellent to keep me informed about the progress of the order, which was also delivered well before the expected date”

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Posted 6 years ago

“Good communication Efficient service”

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Posted 6 years ago

“There was a typo in my order and it is replaced free of charge.”

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Posted 6 years ago

“TrophyMaster were able to complete a large order at short notice and communicated well throughout the process”

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Posted 6 years ago

“Very efficient and helpful, always manage to deliver on time”

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Posted 6 years ago

“The products were delivered quickly and were of a good standard. The only downside was one trophy arrived damaged.”

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Posted 6 years ago

Hi Shelley -Thanks for your review. Sorry to hear that one of your trophies was broken in transit. We do try to pack all the trophies and awards as carefully as possible before we send them out, but very occasionally, the carriers can mishandle a parcel. We despatched your parcel on 22 September, but until today (10 Oct) we never received a resport from you that you had a broken trophy? If you can send us a photo of the trophy damage by email to enquiries@trophymaster.co.uk , as a gesture of our goodwill, we will send a replacement for you without charge.

Posted 6 years ago

“All orders were as requested”

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Posted 6 years ago

“Easy to place order and add message, received email stating delivery time ( well before time requested ) then updated when order dispatched. Item received well packed in presentation box.”

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Posted 6 years ago

“Easy to use website. Also made the engraving fit nicely on medals.”

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Posted 6 years ago

“A bit unusual, got this for my Husband to keep on his work desk for our 23rd Birthday, apparently its silver plate. Not has solid as I thought but does the job, thanks.”

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Posted 6 years ago

“Trophy is fun! Engraving is as ordered. Service was quick! Only downside is that the engraved plaque had not remained 'stuck' to the trophy base and we had to re-glue it on.”

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Posted 6 years ago

“Good quality service, fast delivery when requested, good priced products,”

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Posted 6 years ago

“As a regular costumer Trophymaster has always been consistent being good to me. Very helpful when I have queries and always offer good alternatives when chosen products are not available. I Recommend this company to those who requires trophies, medals or plaques.”

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Posted 6 years ago

“Mine was only a small order, but it arrived quickly and as described”

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Posted 6 years ago

“Very good service, explained to them, what we wanted doing and when we needed the trophies by and it was great, to be able to pick them up, all engraved and ready, at the time they said. Thanks very much for your help with the TT Awards for Notts”

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Posted 6 years ago

“Swift service with delivery when they promised. Full tracking and good communication. Items were good and as described.”

Helpful Report

Posted 6 years ago

TrophyMaster is rated 4.9 based on 2,387 reviews