Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,197 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,197 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order the radiators I wanted & they were better value than I had found elsewhere. What's not to love?”

Helpful Report

Posted 3 years ago

Thank you for the fantastic review Paula! We loved being of service to you and hope we can assist you again soon.

Posted 3 years ago

“Jade professional and efficient service”

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Posted 3 years ago

Hi Marion, Jade will love to read the kind words you left about her service! Thank you for the feedback.

Posted 3 years ago

“Our experience dealing with them was very good. I would have given the 5 stars, but the carrier they used, Tuffnells, let them down badly. Promising to deliver but not turning up, then turning up late when the builders had gone home and the site was locked.”

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Posted 3 years ago

Apologies that this happened, the couriers were really struggling with driver/staff shortages due to COVID and Brexit so at times logistics fell short of our usual standards for which we are truly sorry. Glad we managed to get you all sorted in the end. Sorry again for the inconvenience.

Posted 3 years ago

“The ordered radiator was delivered by the representative of the manufacturer directly. Nothing to say about trade radiator other than they processed the order correctly.”

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Posted 3 years ago

We are a small business/team here at Trade Radiators so this means a lot to us, thank you! :-)

Posted 3 years ago

“Excellent radiator and very stylish , I had a problem with the delivery company they use but when I phoned trade radiators they were very helpful .”

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Posted 3 years ago

Hey Wendy, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Posted 3 years ago

“One radiator was damaged on arrival, they changed it for me no bother”

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Posted 3 years ago

Hey Nigel, we appreciate the review and are glad we could be of service. If you have any further needs or questions, please reach out!

Posted 3 years ago

“Not install yet but good fast service thanks”

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Posted 4 years ago

Thank you, great you're happy with the service.

Posted 3 years ago

“Great service and really good value. Only criticism would be from the date of order it took a number days before the unit was dispatched.”

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Posted 4 years ago

Thanks for your review, glad you're happy with your purchase. Some products do take slighter longer than others but you can find all the delivery info on each product to help with this before ordering. Thanks again.

Posted 3 years ago

“Arrived in double quick time. Thank you - although our project isn't starting until spring 22. Would recommend on price and delivery.”

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Posted 4 years ago

That's a brilliant recommendation and very much appreciated! We are a small business/team here at Trade Radiators so this means a lot to us, thank you!

Posted 3 years ago

“Helpful and friendly customer service, beautiful radiator and later ordered valves delivered super quick. Can’t wait to see it hung.”

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Posted 4 years ago

Thank you for the excellent feedback, it's much appreciated. We are a small business/team here at Trade Radiators so this means a lot to us, thank you! Enjoy your beautiful new radiator!

Posted 3 years ago

“The radiator was well packaged and looks fantastic in my newly decorated living room. However 3 of the 4 brackets were quite badly damaged/chipped. This could not have happened during transit and should have been noticed before dispatch”

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Posted 4 years ago

Any issues of any kind please do always let us know and we will happily rectify this for you, thank you.

Posted 3 years ago

“Veru good and satisfactory.”

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Posted 4 years ago

Thanks for the positive feedback!

Posted 3 years ago

“I am still waiting for the second part of the parcel i have not yet recieved, but now i have my new towel rail i find it what i need to have in my bathroom”

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Posted 4 years ago

Posted 3 years ago

“Received radiator on time looked really good was excellent quality and easy to fit”

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Posted 4 years ago

Thank you very much Frederick for the positive review and excellent feedback!

Posted 3 years ago

“I gave 4 stars instead of 5. Lost a star due to not being notified of day / time of delivery. I got a phone call from delivery man saying he was at my front door, and I was at work 50 miles away !! As luck would have it my daughter was nearby with spare key.”

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Posted 4 years ago

Thanks for your review. We did send you a dispatch email with full delivery info and tracking on the day we sent the order out from our warehouse, maybe you missed the email.

Posted 3 years ago

“Prompt professional service”

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Posted 4 years ago

Thank you for the excellent feedback.

Posted 3 years ago

“only just got round to fitting the radiator to the wall,very nice looking gloss finish,only downside was the bleed plug and blanking plug were missing but the 2 o rings were in the box.”

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Posted 4 years ago

We are glad you're happy with your new radiator. Missing parts should be reported to our Customer Service team who can have any missing items sent out right away for you.

Posted 3 years ago

“Arrived as described, very fast delivery though no contact from courier”

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Posted 4 years ago

Thanks for the review and for shopping with us.

Posted 3 years ago

“It was a great service! Thank you so much.”

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Posted 4 years ago

Thank you for shopping with us. :-)

Posted 4 years ago

“Good service.”

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Posted 4 years ago

Thank you Alpen.

Posted 4 years ago

Trade Radiators is rated 4.7 based on 5,197 reviews