Trade Radiators Reviews - Read 3,002 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street

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Trade Radiators 5 star review on 30th July 2021

Trade Radiators 5 star review on 20th May 2021

E Albrecht

Trade Radiators 5 star review on 2nd May 2021

J Cockerill

Trade Radiators 5 star review on 29th April 2021

Trade Radiators 5 star review on 18th April 2021

Trade Radiators 5 star review on 23rd March 2021

Anonymous

Anonymous // 01/01/2019

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“Great product, excellent value for money. Well packaged.”

“Delivery was fast, product will look beautiful in our new kitchen (when it’s finished) Would 100% recommend the product and company”

“Excellent service and advice plus the radiators are superb! Thanks”

“Great service I ordered them and they were delivered in 3 days.”

“Excellent customer service. Quick delivery. Driver very helpful. 5 star rating.”

“Excellent products delivery and service”

“Service and quality of goods second to none. Very helpful and efficient. Would highly recommend.”

“Very poor service- nothing but stressful & delays galore! Ordered a bay window radiator from them, for a house renovation project, delivery day they lost my product in transit apparently & couldn’t locate it. Had to wait another week and a bit for a new delivery, had to push back carpet people, builder etc. Finally arrived no phone call, left the radiator on front of the house with all the rubbish, oh & yes to top it all the radiator had slight cosmetic damage.”

“Despite a problem with the delivery company, Trade Radiators arranged for a replacement to be sent out straight away - excellent service :-)”

“Prompt delivery great rads.”

“Excellent service”

“Between Trade Radiators and the Courier Tuffnals you have somehow managed to lose my delivery. It has so far taken over a week to establish what has happened without any joy. I would have expected replacement item to have been delivered by now.”

“Amazing service, amazing radiators this is the second house we have had them throughout”

“Excellent website, good choice of quality radiators and competitive prices.”

“Great value for money, coming complete with all fixtures and fittings although on this occasion there was no offer of a free TRV and Lock Valve. From previous purchases they have proven to be effective at quickly outputting the heat as required. Delivery time-scales were well within the advertised target date.”

“Perfect. Quick delivery. Thanks.”

“Great product. Fab fast delivery”

“Great thay do what thay say there going to do and radiator looks great thank you”

“The review is affected badly by the courier Tuffnells used by trade radiators which is a shame as the order and transaction had been effective and efficient however as soon as the courier got involved things went badly. Yasmin at Trade radiators did all she could and kept helping and updating us, you need to use a courier who has better options for leaving items with neighbours, and one who does not tell you they have been twice which I know is untrue, 1 week delay due to the couriers, zero out of 10 for Tuffnells but this reflects on the experience with the radiator supplier which is a shame”

“Very efficient service, staff very helpful, fast delivery, would recommend Trade Radiators”

Trade Radiators is rated 4.65 based on 3,002 reviews