Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,351 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,351 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

1412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 17th February 2026

V Customer

Trade Radiators 5 star review on 3rd January 2026

Trade Radiators 5 star review on 19th December 2025

V Customer

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and prompt delivery. Moreover lots of options”

Helpful Report

Posted 3 hours ago

“Grat radiators. Good looking and stylish.”

Helpful Report

Posted 13 hours ago

“Nothing much to say... I saw a gorgeous radiator that matched our newly decorated room, at a very reasonable price, ordered it and it arrived very soon afterwards in perfect condition. Couldn't ask for more than that.”

Helpful Report

Posted 3 days ago

Thank you for the wonderful review. We’re really glad you found a gorgeous radiator that matched your room, at a very reasonable price, and that it arrived in perfect condition. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 days ago

“A super business; efficient, effective, communicative, and delightful to deal with in every way. A fine example of how a business should be run. A good model with good people….”

Helpful Report

Posted 3 days ago

Thank you for the wonderful review. We’re really glad you found Trade Radiators to be efficient, effective, and delightful to deal with in every way. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 3 days ago

“Easy to find what I needed on the website, competitive price and good delivery. Radators arrived in good condition, and the quality of the radiator and the fittings was good.”

Helpful Report

Posted 6 days ago

Thank you for the wonderful review. We’re really glad you found what you needed on the website, that our prices were competitive and delivery was good, and that the radiator and fittings arrived in good condition. If you need anything else, we’re here to help. Kim Brines

Posted 5 days ago

“Excellent service. Clear communication. I had a curved radiatior which looks great and was delivered 2 weeks before they guaranteed!”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review. We’re really glad you had excellent service, clear communication, and that the curved radiator looks great and arrived two weeks early. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 5 days ago

“Hi I am still waiting for my 3 radiators to be delivered ?”

Helpful Report

Posted 1 week ago

Thank you for the review. Our website clearly shows prior to ordering that the delivery time for the radiators you have ordered is 4 weeks, sorry if you missed that. Had you of called or emailed us rather than leaving a 1 star review we could have advised of that. Kind regards, Kim Brines

Posted 5 days ago

“Excellent web site, backed by Staff who were friendly, helpful knowlegeable, good communication felt went the extra mile to ensure success of my project.”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review. We’re really glad you found the website excellent and that our staff were friendly, helpful and knowledgeable, and that we went the extra mile to ensure your project’s success. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 week ago

“The customer service from this company is abysmal. I have had the misfortune to call a few times over the last 5 months with queries and I am not sure if I am getting the same unhelpful lady but I have rarely experienced a sales person with such a lack of charm, willingness to assist and ability to sell their products. Not sure if you don't train your staff or maybe they are treated so badly that they have no desire to work there, but you need to reassess the front line you put on the phones. Awful.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with our customer service and for not meeting your expectations. We’ve logged your comments and will address this with the team to ensure it doesn’t happen again. Kind regards, Kim Brines

Posted 1 week ago

“Really good looking radiators. Yasmin Dar is a star, offered me quick response and help. Many thanks”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review. We’re really glad you’re happy with the good-looking radiators and Yasmin Dar’s quick help. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 week ago

“Quick response on the order Quick delivery that followed Good price, discounted Upon inspection and fitting, the quality of product was excellent.”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review. We’re really glad you were happy with the quick response, fast delivery, great price, and the quality of the product. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 week ago

“Great service from start to finish. We'll packaged and good quality radiator”

Helpful Report

Posted 1 week ago

Thank you for the wonderful review. We’re really glad you’re happy with the service from start to finish and that the radiator is of good quality. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 week ago

“Good customer service and speedy delivery. Radiators are lovely quality”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review. We’re really glad you’re happy with the service and that the radiator met your expectations. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 week ago

“I stumbled on this great company on the internet and what a great experience. I got exactly what I wanted a very small aluminium radiator which I had'nt been able to find elsewhere. It was a great price and very stylish. It was delivered in no time at all and fitted without any problems. It really improved the look of the room and it seemed really efficient. I was very pleased with the whole experience. But that was not all. I was then contacted by the company for photographs of the install for inclusion in the company catalogue. These were submitted and low and behold the photograph was considered suitable and I received a small refund. What could be better. Thank you Trade Radiators for an all round winning experience. I have no hesitation in recommending this company to everyone. In my opinion they cannot be beaten !.”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review. We’re really glad you’re happy with the radiator and the whole experience, from price to delivery and fit. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 1 week ago

“Beauitful good quility radiators”

Helpful Report

Posted 2 weeks ago

Thank you for the wonderful review. We’re really glad you’re happy with the radiators’ quality. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 weeks ago

“I ordered the Apollo Roma and very happy with communication, delivery and quality of the product. Will definitely recommend trade radiators.”

Trade Radiators 5 star review on 11th March 2026

Helpful Report

Posted 2 weeks ago

Thank you for the fantastic review. We’re really glad you’re happy with the Apollo Roma, delivery, and quality. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 2 weeks ago

“Called customer service, not helpful.”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave a review. We’re very sorry to hear about your experience with our customer service and for not meeting your expectations. We’ve noted your comments and will address this with the team to ensure it doesn’t happen again. If you’d like to discuss this further or provide more detail, please get in touch and we’ll help resolve it promptly. Kind regards, Kim Brines

Posted 2 weeks ago

“All excellent so with many thanks.”

Helpful Report

Posted 3 weeks ago

Thank you for the fantastic review. We’re really glad you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 3 weeks ago

“The responses to my post-purchase queries were timely and adequate. Am satisfied with the overall service.”

Helpful Report

Posted 3 weeks ago

Thank you for the fantastic review. We’re really glad you were satisfied with our responses to your post-purchase queries and with the overall service. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 3 weeks ago

“Great customer service no issues to small. 10 out 10”

Helpful Report

Posted 3 weeks ago

Thank you for the fantastic review. We’re really glad you were happy with our customer service and that everything went smoothly. If you need anything else, we’re here to help. Kind regards, Kim Brines

Posted 3 weeks ago

Trade Radiators is rated 4.7 based on 5,351 reviews