Trade Radiators Reviews

4.68 Rating 1,602 Reviews
93% of reviewers recommend Trade Radiators

About Trade Radiators: ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.


Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.


We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

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82 Mitchell Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
average delivery time
Next Day
on-time delivery
accurate and undamaged orders
Greater than 92%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
E Cubbin
"Very happy with my bathroom radiator."
"Great product, great service great company! I love my new radiator. It arrived the next day, have already recommended Trade Radiators to a few friends."
R Barrett
"Great looking radiator, very stylish and gives out plenty of heat. Our plumber commented on it and thought that we would have paid much more for it else where - good value for money"
"Very quick delivery, prompt service. Product looks good but not fitted at time of writing review."
Helpful Report
Thanks for the 5 star review, we're delighted that you're so happy with our service and product so far and we're sure you'll enjoy your fantastic new radiator with the colder weather coming in.
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"Radiator was every bit as good as we hoped and was delivered promptly and in good condition."
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Thank you for the excellent feedback, enjoy your new radiator!
"Was able to quickly locate the stylish radiators we wanted. Delivery was very prompt."
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That's great positive feedback, thank you and thanks for choosing Trade Radiators.
"Radiator looks amazing, unfortunately it has not been fitted yet as it didn’t arrive the next day even thou the email advised it would"
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Thanks for your review Paul and apologies that there seems to have been a slight delay with the courier. The order was dispatched by us for next day delivery and we didn't hear from you regarding any issues, so apologies again. Enjoy your amazing new radiator and thanks for shopping with us.
"Great product choices and value for money. I bought traditional style bathroom radiator/towel rails which were a very good price but even better, when they arrived (Quick delivery as well) they were lovely quality so I didn’t feel in any way I had been compromised. My builder is so impressed he is going to recommend them to his clients! The customer service is first class, nothing is a problem. Great to deal with. Thank you"
Helpful Report
What wonderful feedback Lucy, thank you very much for such a fantastic review. A happy customer makes us very happy too so thank you, we look forward to welcoming you back again soon.
"First class"
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Thank you for the 5 star rating and positive feedback!
"Unbeatable value for money & a huge range of products when you put this together with the free delivery you really won't find better"
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That's a first class recommendation and helpful too, thank you and thanks for choosing Trade Radiators.
"Wouldn’t match their own price from a few weeks before then offered an insulting discount of about £80 on a £1400 order so i bought else where for £500 less"
Helpful Report
On investigation we can see that we did put a discounted quote together for you but you didn't get back to us to discuss any further. It wasn't a price match you were looking for it was an old discount that was no longer live and unfortunately we cannot apply old discounts to new orders, we do always strive to get our customers the best possible deal but you didn't come back to us so we were unable to help any further.
"Very efficient service, although the courier company used were a day late in delivering the radiators."
Helpful Report
Thank you for the feedback William and apologies there was a slight delay with the courier delivery.
"I would not hesitate in using trade radiators again.And would like to extend Yasmin a personal thankyou for her help.."
Helpful Report
That is excellent to hear, thank you Peter, this has been passed on to Yasmin in person. We look forward to welcoming you back next time.
"Great value radiators, great variety and designs. Ordered all of mine through Trade Radiators and very happy with the product and service. Thank you!"
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Thank you for the fantastic recommendation, we are delighted that you're so happy and look forward to welcoming you back again in the future.
"Great web site Great service Fast delivery"
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Super feedback Chris, thanks for choosing Trade Radiators.
"Appers to be well made and as described at a fair price."
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Thank you for the positive feedback Gareth.
"not fitted radiator yet but it looks good and arrived really quickly!"
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Great to hear, thank you Sandra, enjoy your fab new radiator!
"Very good service"
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Thanks for your 5 star review of your purchase with Trade Radiators.
"Very well packaged, good looking radiator,"
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Fantastic to hear, thanks Christopher for your 5 star review, we hope to welcome you back soon.
"Good prompt service, the second time I’ve bought stuff and still in the ball."
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Thanks Richard, it's great to hear that you're so happy with your purchase.
"Super service and a great helpline."
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Thanks, we really appreciate your positive review.
"Quick and efficient delivery of what looks like a good product"
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Brilliant feedback, thank you, we look forward to welcoming you back next time.
"Fast service ordered radiator came in less then 24 hours excellent service would recommend this company"
Helpful Report
Brilliant feedback, thank you Kevin, we look forward to welcoming you back next time.
Trade Radiators is rated 4.68 based on 1,602 reviews