Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,216 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of radiators and colours only provider i could find that would do the size of radiator that i needed for my livingroom as it was 1800 x 500. Great choice of colours and the sample colour swatch was ideal to check before we purchased. The radiators were delivered well packaged and arrived ontime. Highly recommend this company.”

Helpful Report

Posted 1 day ago

Thank you for your incredible 5-star review! We’re so glad you found the perfect size and color radiator for your living room, and that our sample color swatch was helpful for your decision. It’s great to hear that your delivery arrived on time and well-packaged. Your recommendation means the world to us, and we can’t wait to assist you again in the future! Warm regards, Kim Brines

Posted 6 hours ago

“Serious website, incledibly quick and eficient, good product”

Helpful Report

Posted 1 day ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our website quick and efficient, and that you loved the product. Your feedback truly motivates us, and we look forward to providing you with great service again in the future! Warm regards, Kim Brines

Posted 6 hours ago

“Clear website, good range, rapid delivery and reasonable pricing. Obtaining my replacement rads from TR has been a doddle. Thank you.”

Helpful Report

Posted 2 days ago

Thank you for your amazing 5-star review! We're thrilled that you found our website clear and our delivery rapid. It’s wonderful to know that obtaining your replacement radiators was a breeze with us. We truly appreciate your feedback and look forward to serving you again soon! Warm regards, Kim Brines

Posted 6 hours ago

“I needed an identical replacement towel radiator that would fit the existing fixings as these were on a tiled wall. As all the dimensions are on the website I could order with confidence in the knowledge that this would fit. The replacement arrived promptly in pristenr condition and fitted perfectly.”

Helpful Report

Posted 4 days ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that the replacement towel radiator fit perfectly and arrived in pristine condition. It's wonderful to know that our website's detailed dimensions helped you order with confidence. We appreciate your trust in us and look forward to serving you again in the future! Warm regards, Kim Brines

Posted 4 days ago

“We have bought a few column radiators as e have been doing room by room improvements to our house. Trade radiators have never let us down even when they changed supplier and the one radiator was a different colour I spoke with Amanda in c/s who helped us get the right one and sent it next day delivery and organised for the original one to be collected. Great customer service and detail and we will continue to use them for this reason. Would highly recommend this company.”

Helpful Report

Posted 4 days ago

Thank you for your wonderful 5-star review! It's fantastic to hear that your experience with Trade Radiators has been consistently positive, even through supplier changes. We're so glad that Amanda could assist you in resolving the color issue and ensure your needs were met swiftly. Your kind words about our customer service mean the world to us, and we look forward to continuing to support your home improvements! Warm regards, Kim Brines

Posted 4 days ago

“I emailed the Trade Radiators team as I couldn't find what I was looking for on their website - they were incredibly helpful and prompt to answer my queries, even pointing out a more suitable set of rad valves then the ones I had chosen. Great communication and delivery was without any issues at all.”

Helpful Report

Posted 6 days ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that our team was able to assist you and provide helpful recommendations. It's always our goal to ensure that our customers have the best experience possible, and we're glad to know that communication and delivery were smooth for you. We truly appreciate your kind words and look forward to helping you again in the future! Warm regards, Kim Brines

Posted 6 days ago

“I would highly recommend Trade Radiators. From the initial enquiry to delivery of my radiator a very helpful company. My radiator which was a difficult 5 bay curved window radiator was perfect. It looks fabulous. A great price too. I cannot rate them too highly I will be back for more.”

Helpful Report

Posted 1 week ago

Thank you so much for your amazing 5-star review, Jennifer! We're thrilled to hear that you had a great experience with our team from start to finish, and it’s wonderful to know that your radiator turned out perfectly for your space. Your kind words about our pricing and service mean a lot to us. We can't wait to welcome you back for more! Warm regards, Kim Brines

Posted 1 week ago

“After a thorough research of designer radiators, I decided that Trade Radiators had the best-looking radiators at the best price. The radiators were delivered quickly and were well packaged; I was glad to find that they were well-made and sturdy. They now look great in our kitchen and lounge. I was very happy with the service I received from Trade Radiators and woould certainly use them again, and recommend them to our friends.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found the perfect designer radiators with us and that they look great in your kitchen and lounge. It's wonderful to know that you were happy with the service and the quality of our products. We truly appreciate your recommendation and look forward to assisting you again in the future! Best wishes, Kim Brines

Posted 1 week ago

“Great product from a great provider.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful 5-star review! We're so pleased to hear that you love our product and appreciate our service. Your support means a lot to us, and we're always here to help with any future needs! Warm regards, Kim Brines

Posted 2 weeks ago

“Lack of communiation RE delivery led to me missing it.”

Helpful Report

Posted 2 weeks ago

Hi there, your review appears to have been done on the wrong company. We don't have any orders for you.. Certainly if we can help you in any way our phone number is 0141 225 0430 (as shown on our website) we'd be happy to help you if we can. However the review you have written and the order/product was not from or with us so we would greatly appreciate it if you removed the review and you could then review the correct company. Thank you very much.

Posted 2 weeks ago

“Excellent delivery and customer services were really helpful. Really pleased with our new radiator.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful 5-star review! We're so happy to hear that you had a great experience with our delivery and that our customer service team was able to assist you. We're delighted that you're pleased with your new radiator, and if you need anything else, just let us know! Warm regards, Kim Brines

Posted 2 weeks ago

“All dealings with staff have been great. However, from my initial order of two towel rads plus thermostats one rad and two thermostats arrived on an agreed date. Though one of the thermostats was missing the correct adapter. A phone call sorted the missing items however, the day before delivery (Fri 10 Oct) DHL emailed to say my items were to be picked up!? I questioned this and sought confirmation. Received email to say id get a reply within 24hrs. No reply. Called this morning (10 Oct) to find out what was going on. Told it would be investigate and I’d get a reply today! Now 1030 PM … no reply!!”

Helpful Report

Posted 2 weeks ago

“Great little radiator, prompt no fuss delivery”

Helpful Report

Posted 2 weeks ago

Thank you for your amazing 5-star review! We're delighted to hear that you enjoyed your experience with our radiator and that our delivery was prompt and hassle-free. Your satisfaction means the world to us, and we’re always here to help with any future needs! Warm regards, Kim Brines

Posted 2 weeks ago

“Great service prompt delivery and very freindly staff, will definately use again.”

Helpful Report

Posted 2 weeks ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you enjoyed our service and found our staff friendly. It’s great to know that we made a positive impression and we can't wait to assist you again in the future! Warm regards, Kim Brines

Posted 2 weeks ago

“Thank you”

Helpful Report

Posted 2 weeks ago

“Good price. Radiator not beautiful but didn’t expect it to be. And the service was good. Had to wait a few days but it arrived on time and I spoke to real human beings regarding the delivery which was a pleasant change. It arrived when they said it would.”

Helpful Report

Posted 2 weeks ago

Thank you for your thoughtful 4-star review! We appreciate your feedback on the radiator and are pleased to hear that our service met your expectations. It's great that our team could assist you with your delivery in a timely manner. If you need anything else in the future, don’t hesitate to reach out! Warm regards, Kim Brines

Posted 2 weeks ago

“Great service, great value!!!!”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our service and value. Your satisfaction is our priority, and it's fantastic to know we've met your expectations. We look forward to serving you again soon! Warm regards, Kim Brines

Posted 2 weeks ago

“I purchased a radiator but the size was incorrect (my fault entirely) and they didn’t do the size I needed- Kim and team were really helpful and having returned the radiator to the depot as instructed I have just received an email to say a full refund will be made. Really great customer service - thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for your wonderful 5-star review! We’re glad to hear that Kim and the team were able to assist you effectively. We aim to provide great customer service, and it’s lovely to know that your experience reflected that. If you need any further assistance in the future, we’re always here to help! Warm regards, Yasmin Dar

Posted 3 weeks ago

“Great range of products and fabulous pricing. Have ordered from here many times over the years (in various different houses) and have no hesitation in recommending them, or ordering from them again.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your amazing 5-star review! We're thrilled to hear that you’ve enjoyed our range of products and pricing over the years. Your recommendation means the world to us, and we can't wait to assist you with your next order! Best wishes, Kim Brines

Posted 3 weeks ago

“Quick delivery and good Comms. Nice price too.”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced quick delivery and good communication, along with having a pleasant price experience. Your feedback is very much appreciated! Best wishes, Kim Brines

Posted 3 weeks ago

Trade Radiators is rated 4.7 based on 5,216 reviews