Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,111 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,111 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 25th June 2025

V Customer

Trade Radiators 5 star review on 11th June 2025

A Little

Trade Radiators 5 star review on 6th June 2025

Trade Radiators 5 star review on 10th May 2025

V Customer

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received top class service from start to finish and the radiator was in perfect condition when it arrived”

Helpful Report

Posted 6 hours ago

“Great company to purchase from. The Items I have purchased have all been excellent quality and delivered promptly.”

Helpful Report

Posted 1 day ago

Thank you so much for your fantastic 5-star review, Verified! We’re thrilled to hear that you found our products to be of excellent quality and that your order was delivered promptly. Your satisfaction is incredibly important to us, and we truly appreciate your feedback. We look forward to welcoming you back for your future purchases! Warm wishes, Kim Brines

Posted 1 day ago

“Excellent service and delivery. Customer service excellent when called with query”

Helpful Report

Posted 6 days ago

Thank you for your excellent 5-star review, Verified! We’re so glad to hear that our service and delivery met your expectations. It’s wonderful to know that our customer service team could assist you effectively with your queries. Your satisfaction is our top priority, and we truly appreciate your feedback. We hope to serve you again soon! Warm wishes, Kim Brines

Posted 6 days ago

“Easy to browse, compare and purchase. Pick up and nswer telephone queries very quickly. Dispatch promptly and arrived secured and undamaged. (Helpful courier too!) Good value, came will all bits. Very, very impressed and pleased.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Verified! We’re thrilled to hear that you found our browsing and purchasing process smooth and easy. It’s great to know that your queries were answered quickly and that your order was dispatched securely. We believe in providing good value, so it’s fantastic to hear you were pleased with everything! We appreciate your feedback and look forward to serving you again! Warm regards, Kim Brines

Posted 6 days ago

“Excellent support and advice from the help desk, bought two radiators and the lool really good and were straightforward to fit by the plumber.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Verified! We're delighted to hear that our help desk provided you with excellent support and advice. It's great to know that your new radiators look fantastic and were straightforward for your plumber to fit. Your satisfaction means everything to us, and we appreciate your feedback immensely. We look forward to serving you again! Warmest regards, Kim Brines

Posted 6 days ago

“Aluminium radiator was bought for the bathroom. Tired of rusting rads where tenants don't open the bathroom window or turn the state of the art Extractor on. Not fitted yet. Info on it good so far. Delivery good, etc.”

Helpful Report

Posted 1 week ago

Thank you for your fantastic 5-star review, Verified! We're thrilled to hear you've chosen our aluminium radiator for your bathroom and appreciate your feedback on the delivery and information provided. We hope the installation goes smoothly and eliminates the rust issues you've been experiencing. Your satisfaction is important to us, and we look forward to serving you again in the future! Warm regards, Kim Brines

Posted 1 week ago

“Kim, who dealt with my query and sale was very helpful and efficient - actioned every email requested etc. Spot on service, thank you.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review, Verified! We’re thrilled to hear that Kim was able to assist you effectively and efficiently. Providing top-notch service is our priority, and it's great to know that your experience reflected that. We truly appreciate your kind words and look forward to helping you again in the future! Warm regards, Yasmin Dar

Posted 1 week ago

“Quick and easy fast delivery”

Helpful Report

Posted 1 week ago

Thank you for your excellent 5-star review, Verified! We're so pleased to hear that you found our delivery process quick and easy. Our team works hard to ensure a seamless experience, and your kind words truly motivate us. We appreciate your support and look forward to assisting you again! Warm regards, Kim Brines

Posted 1 week ago

Thank you for your fantastic 5-star review, Verified! We’re thrilled to hear that you experienced quick and easy delivery. Our team strives to make the purchasing process as seamless as possible, and your positive feedback truly energises us. We appreciate your support and look forward to assisting you again in the future! Warm regards, Kim Brines

Posted 1 week ago

“Great product, order process very good. I did send an email regards a technical issue over modern houses have small bore plastic pipes that come out of the wall behind the radiator, how this affects the bracket system of this model radiator. You answered rapidly and passed on to manufacture.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Verified! We're delighted to hear that you had a smooth order process and appreciated our prompt response regarding your technical inquiry. Our team is always here to support you, and we’re glad we could assist with your concerns about the radiator bracket system. Your feedback means a lot to us, and we look forward to helping you again in the future! Warm regards, Kim Brines

Posted 1 week ago

“Maximum points for this company, from the point of order to item being received and follow up customer service advice/ information- truly focused. Delighted with the product.”

Helpful Report

Posted 1 week ago

Thank you so much for your glowing 5-star review! We are absolutely delighted to hear that your experience with us has met your expectations from the order to delivery. Our team is dedicated to providing focused and helpful customer service, and it’s wonderful to know you are happy with your product. We truly appreciate your kind feedback and look forward to serving you again in the future! Warm regards, Kim Brines

Posted 1 week ago

“Ordered one of the heritage valves and needed a spare part, messaged on what’s app and spoke to Amanda who has been nothing short of amazing - managed to get me some parts being sent out in the post to me. So refreshing to speak to an actual human who shows compassion and pragmatism when dealing with customers. Will 100-% be ordering from here again with service like that - thank you 💪”

Helpful Report

Posted 2 weeks ago

Thank you so much for your fantastic 5-star review, Scott! We’re thrilled to hear about your positive experience with Amanda and our customer service. It’s always our priority to provide compassionate and pragmatic solutions for our customers, and it's wonderful to know this made a difference for you. We can't wait to welcome you back for your next order! Warm regards, Kim Brines

Posted 2 weeks ago

“Beautiful radiators and good price. Prompt delivery.”

Helpful Report

Posted 2 weeks ago

Thank you for your fantastic 5-star review, Verified! We're thrilled to know that you found our radiators beautiful and our prices competitive. It's wonderful to hear that your delivery was prompt as well. Your satisfaction is our goal, and we appreciate your kind feedback! Warm regards, Kim Brines

Posted 2 weeks ago

“Great Co to order from and delivered the following week. Radiators look great and are straightforward to install. Only negative is even though they were checked upon delivery one rad has a cosmetic paint defect on top, looked like contamination during painting/baking. Happens to be on top of the rad in the line of sight. Will have to see if it can be repaired. Other than that great service, delivery and product.”

Helpful Report

Posted 2 weeks ago

Thanks for your review. Issues of any kind should always be reported to our Customer Service team ASAP to allow us the opportunity to rectify the matter swiftly. Your items should be 100% perfect and we wouldn't want you to have a product any other way. We would have preferred to replace the item and would have done so had we been given the opportunity. Please do always let us know if there are any issues with any aspect of your order, we are here to help. Apologies for your inconvenience. Best Wishes, Kim Brines

Posted 1 week ago

“Very happy customer. Radiator and valves arrived within a few days. Same good service as before. Ps haven’t opened it up yet, to check it is ok.”

Helpful Report

Posted 2 weeks ago

Thank you for your wonderful 5-star review, Verified! We're so pleased to hear that you’re a very happy customer and that your radiator and valves arrived promptly. We appreciate your continued trust in us and look forward to serving you again in the future! Warm regards, Kim Brines

Posted 2 weeks ago

“My second order for radiators from Trade Radiators and excellent price and in particular excellent technical and sales service. Couldn't ask for more.”

Helpful Report

Posted 2 weeks ago

Thank you for your excellent 5-star review, Verified! We're delighted to hear that this is your second order with us and that our prices and technical sales service have met your expectations. Your satisfaction is our top priority, and your feedback is greatly appreciated! Warm regards, Kim Brines

Posted 2 weeks ago

“Great service. Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you very much for your excellent 5-star review, Verified! We're so glad to hear that you experienced great service. Your kind words mean a lot to us and encourage our team to keep up the fantastic work. Best wishes, Team Trade Radiators

Posted 2 weeks ago

“Quick response and good value for money!”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic 5-star review, Verified! We're thrilled to hear that you experienced a quick response and found great value for money. Your feedback means the world to us and motivates our team to keep delivering excellent service. Warm wishes, Kim Brines

Posted 3 weeks ago

“Superb choice of radiators in a wide selection of sizes. Easy to order and delivered on time as outlined on their tracker. Thrilled with our new bare metal column radiator...perfect.”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic 5-star review, Verified! We're thrilled to hear that you found a superb choice of radiators and that your order arrived on time. It's great to know you’re enjoying your new bare metal column radiator—perfect choice! Your positive feedback truly encourages us to keep up the good work. Warm wishes, Kim Brines

Posted 3 weeks ago

“The quickest of delivery and excellent follow-up from Gillian”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful 5-star review, Verified! We're delighted to hear that you experienced quick delivery and excellent follow-up with Gillian. Your feedback truly inspires our team to continue providing outstanding service. Warm wishes, Kim Brines

Posted 3 weeks ago

“Quality service.”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic 5-star review, Verified! We're so glad to hear that you received quality service from us. Your feedback is greatly appreciated, and it motivates our team to keep delivering the best experiences possible. Warm wishes, Kim Brines

Posted 3 weeks ago

Trade Radiators is rated 4.7 based on 5,111 reviews