Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,213 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,213 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 11th October 2025

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant”

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Posted 4 years ago

Thanks for the 5 star review and positive feedback!

Posted 3 years ago

“Great service the towel rail arrived on time we’ll packaged complete with all required bits, very pleased many thanks.”

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Posted 4 years ago

Thank you so much for your super review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 3 years ago

“Great service and a great looking radiator. Still to be fitted but I’m sure it’ll be exactly what I need.”

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Posted 4 years ago

Absolutely brilliant to hear, thank you and enjoy your lovely new radiator!

Posted 3 years ago

“A great selection of affordable radiators and very efficient service too”

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Posted 4 years ago

Thank you so much for your 5 star review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 3 years ago

“We bought multiple valves and radiators off Trade Radiators. We were happy with the products and customer service (especially Yasmin). The products arrived promptly and when there was an issue with one of them, they resolved it quickly.”

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Posted 4 years ago

David we really appreciate your wonderful feedback, we are a small business as you probably know so it means a lot to us, thank you.

Posted 3 years ago

“Delivered quickly. Lovely column radiators. Cheapest we could find.”

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Posted 4 years ago

That's brilliant to hear, thank you so much, we are delighted that you're happy with your lovely new radiators.

Posted 3 years ago

“excellent service, prompt delivery, good quality products, very well packaged preventing any damage”

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Posted 4 years ago

Thank you so much for your excellent review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 3 years ago

“Part received on time and in good condition”

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Posted 4 years ago

Thank you for your 5 star review! :-)

Posted 3 years ago

“Great website and easy to use. Ordered products easily and arrived when they said they would. Would use again!”

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Posted 4 years ago

Thanks for your helpful and positive feedback, we are a small business here at Trade Radiators so we really appreciate it, thank you. We look forward to welcoming you back again next time.

Posted 3 years ago

“Excellent, uncomplicated service and delivery.”

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Posted 4 years ago

Thanks Linda, we are a small business here at Trade Radiators so we really appreciate it, thank you.

Posted 3 years ago

“I purchased a radiator which was not suitable. I have re-packaged it up as per their specific requirements (not stated on their website) and I have been waiting for a collection for over 3 weeks having stayed home all day several times only being given a 9-6pm slot for collection, every time it has failed with no contact despite passing my phone number being provided in case any issues arise. They are also requesting a fee for collection which was not stated on their website under returns information. I am still awaiting collection and refund.”

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Posted 4 years ago

Sorry the collection took so long, the couriers were really struggling over winter with driver shortages due to COVID, Brexit etc. We did eventually collect and refund you in full with no collection charge due to the inconvenience. Sorry again.

Posted 3 years ago

“Great service. Ordered late Saturday and arrived on Monday. Radiator looks really nice, love it. Going to order again. Would recommend to everyone.”

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Posted 4 years ago

Thanks for your brilliant recommendation, we are a small business here at Trade Radiators so we really appreciate it, thank you. We look forward to welcoming you back again next time.

Posted 3 years ago

“Very pleased with the service we received. The customer service is first class”

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Posted 4 years ago

Thank you so much for your amazing review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 3 years ago

“Fantastic company to deal with I will use again Thanks”

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Posted 4 years ago

Thanks for your great feedback, we are a small business here at Trade Radiators so we really appreciate it, thank you. We look forward to welcoming you back again next time.

Posted 3 years ago

“3/5 because of issues with the courtier company. Unfortunately my radiator arrived damaged, but still functional. The courier informed me in the morning that they would be delivering the radiator at some point that day and that someone had to be in. There was no option to say leave in a safe place and no indication of what time frame it would be delivered. It would be much better if we could be given advanced warning of what day it would be delivered and an idea of time.”

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Posted 4 years ago

Sorry about the damage, if you'd let us know we'd have dispatched a replacement for you, apologies for the inconvenience.

Posted 3 years ago

“Easy to order and came on time.”

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Posted 4 years ago

Thank you so much for your 5 star review! :-)

Posted 3 years ago

“Jade is an absolute asset to you, 10/10”

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Posted 4 years ago

That is so lovely to hear, we are a small business here at Trade Radiators so we really appreciate it, thank you. :-)

Posted 3 years ago

“Excellent help from the young lady in the office who very patiently explained the technology to me”

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Posted 4 years ago

Thank you so much for your lovely review, we are a small business so this genuinely does mean a lot to us, thank you.

Posted 3 years ago

“Not install yet but good fast service thanks”

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Posted 4 years ago

Thank you, great you're happy with the service.

Posted 3 years ago

“Great communication and fast delivery. Radiators look great, still awaiting to be plumbed in.”

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Posted 4 years ago

Thank you for your 5 star review April! :-)

Posted 3 years ago

Trade Radiators is rated 4.7 based on 5,213 reviews