Trade Radiators Reviews

Name: Trade Radiators
Address: 82 Mitchell Street, Glasgow, Glasgow
Rating: 4.68

4.7 Rating 5,191 Reviews

93 %

of reviewers recommend Trade Radiators

4.7

Based on 5,191 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Trade Radiators:

ABOUT

Trade Radiators is the UK's premier online radiator and heated towel rail retailer, with a huge range of products suitable for any space in need of heat. Priding ourselves on providing high quality products, combined with a dedicated and knowledgeable support team, you can be sure to find a rad or rail to suit your needs. Whether you're looking for something for a small en-suite or are fitting out an entire new property development, Trade Radiators can assist with advice, competitive pricing, fast delivery and top quality products, as well as 100% security.

DELIVERY

Trade Radiators are delighted to be able to offer free delivery of our products to all mainland UK addresses. Whether your order includes single or multiple items, we'll delivery it fast and free without extra charges, using our friendly and reliable courier service. We take customer service incredibly seriously and fully understand the importance of an efficient and reliable delivery service for our customers.

T&Cs

We pride ourselves in the high quality of all of our radiators and heated towel rails as well as the detailed information provided on our website. However, we realise there are times when our customers will need to change or return their orders. For this reason, we offer a generous 30 day money back guarantee to all of our customers.

Visit Website

Phone:

01412250430

Email:

info@traderadiators.com

Location:

82 Mitchell Street,
Glasgow
Glasgow
G1 3NA

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Trade Radiators 5 star review on 3rd September 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products at sensible prices. Found exactly what I wanted on the website and delivery time was excellent.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you found exactly what you wanted on our website at sensible prices. It’s fantastic to know that our delivery met your expectations as well. Your support truly means a lot to us, and we can’t wait to welcome you back soon! Warm wishes, Kim Brines

Posted 2 weeks ago

“Excellent range of products at very competitive prices, definitely buy from Trade Radiators again.”

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Posted 3 weeks ago

Thank you so much for your amazing 5-star review! We’re delighted to hear that you found our range of products to be excellent and competitively priced. Your support means the world to us, and we look forward to serving you again in the future! Warm regards, Kim Brines

Posted 2 weeks ago

“Excellent quality especially given the price I was amazed. Arrived quickly and the colour is great”

Helpful Report

Posted 3 weeks ago

Thank you for your fantastic 5-star review! We're thrilled to hear that you found our radiators to be of excellent quality and at such a great price. It's wonderful that you appreciated the quick delivery and the beautiful colour. Your feedback truly inspires us to keep delivering top-notch products! Warm regards, Kim Brines

Posted 2 weeks ago

“Item was damaged when removed form packaging (packaging was undamaged). Unfortunately I only noticed after the 3 day window so was unable to make a claim. A lesson learned to completely remove the item from the packaging and inspect even if the packaging is in A1 condition!”

Helpful Report

Posted 3 weeks ago

Thank you for your review. We have checked your order and you didn't contact us to let us know about the damage. Any issues (including damages) should be reported to our Customer Service team ASAP to allow us the opportunity to rectify this for you. We could have sent you a replacement had we been given the opportunity to do so. Best Wishes, Kim Brines

Posted 2 weeks ago

“Excellent fast service and delivery great price”

Helpful Report

Posted 4 weeks ago

Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced excellent fast service and delivery at a great price. Your positive feedback truly motivates us to keep doing what we love. Best wishes, Kim Brines

Posted 2 weeks ago

“cant fauld the service and delivery”

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Posted 4 weeks ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you couldn't fault our service and delivery. Your satisfaction is our top priority, and we truly appreciate your feedback. Warm wishes, Kim Brines

Posted 2 weeks ago

“Absolutely love these radiators we have them in bronze and they get so many compliments. The company is very professional and reasonably price with a good turnaround orders Wouldn’t use anywhere else”

Helpful Report

Posted 4 weeks ago

Thank you for your amazing 5-star review! We’re so glad to hear that you're enjoying your bronze radiators and getting compliments on them. It’s fantastic to know you appreciate our professionalism and our competitive pricing. Your loyalty means the world to us! Warm wishes, Kim Brines

Posted 2 weeks ago

“By far the best radiator company I have bought from. Website that works, follow up call that double checks the order is correct, quick lead time and a thoughtful delivary man with the manners of a saint. Genuinly impressed. Great team.”

Helpful Report

Posted 1 month ago

Thank you so much for your glowing 5-star review! We’re thrilled to hear that you had such a positive experience with our website, team, and delivery service. Your kind words inspire us to keep providing excellent service every day. Warm wishes, Kim Brines

Posted 2 weeks ago

“Fast turnaround, well packaged”

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review! We're delighted to hear that you experienced a fast turnaround and that your order was well packaged. Your feedback motivates us to keep delivering exceptional service. Warm wishes, Kim Brines

Posted 2 weeks ago

“Love my radiators and staff were so helpful.”

Helpful Report

Posted 1 month ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you love your radiators and that our staff were able to assist you. Your satisfaction is our top priority, and it’s great to know we could help. Warm wishes, Kim Brines

Posted 2 weeks ago

“Thank you”

Helpful Report

Posted 1 month ago

“Used before and again received very good support. Unfortunately thr shower arrived damaged. Once I reported it Yasmine in customer services sorted the problem out and a replacement radiator within a couple of days.”

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Posted 1 month ago

Thank you for your wonderful 5-star review! We're so glad to hear that Yasmin was able to assist you quickly with the situation. Your satisfaction is very important to us, and we are always here to ensure everything goes smoothly. Warm regards, Kim Brines

Posted 2 weeks ago

“Great service from order to delivery. A1”

Helpful Report

Posted 1 month ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great experience with our service from start to finish. Your satisfaction means everything to us, and it’s wonderful to know that you were pleased with the delivery. Best wishes, Kim Brines

Posted 2 weeks ago

“Great column radiators, only slightly issue one radiator had a small chip in the top”

Helpful Report

Posted 1 month ago

Thanks for your review. Any issues (including damages) should be reported to our Customer Service team to allow us the opportunity to replace the item for you. Your items should be 100% perfect and will have left that way, this is most likely transit damage. We would have preferred to replace the item and would have done so had we been given the opportunity. Apologies for your inconvenience. Kind regards, Kim Brines

Posted 1 month ago

“EXCELLENT SERVICE AS USUAL PRODUCT PERFECT ORDERED OVER THE WEEKEND ARRIVED EARLY TUESDAY MORNING”

Helpful Report

Posted 1 month ago

Thank you for your amazing 5-star review! We're delighted to hear that you experienced excellent service once again and that your product arrived earlier than expected. Your satisfaction is our top priority, and your feedback truly brightens our day. Warm regards, Kim Brines

Posted 1 month ago

“I like this radiators style and luckily it fits the old space with minimal fitting change and no alteration to the pipe work. Spent a lot of time trying to find the right model as not a lot of choice for this size am happy with the result”

Helpful Report

Posted 1 month ago

Thank you for your wonderful 5-star review! We're thrilled to hear that you found the perfect radiator style and that it fit seamlessly into your space without any hassle. We know how challenging it can be to find the right model, so it's great to know you're happy with your result. Your feedback truly makes our day! Warm regards, Kim Brines

Posted 1 month ago

“Great company to deal with easy to order products and arrive very quickly The heat from the rads is excellent”

Trade Radiators 5 star review on 19th August 2025

Helpful Report

Posted 1 month ago

Thank you for your fantastic 5-star review, Steve! We’re so pleased to hear you found ordering easy and that your radiators arrived quickly. It's wonderful to know you're enjoying the excellent heat they provide. Your feedback means a lot to us! Warm regards, Kim Brines

Posted 1 month ago

“Thank you”

Helpful Report

Posted 1 month ago

“A good honest and reliable company from the start of my enquiry to my delivery brilliant thankyou so much for all you advise and help”

Helpful Report

Posted 1 month ago

Thank you so much for taking the time to leave us a fantastic 5-star review! We’re delighted to hear that you found our service honest and reliable from start to finish. Your kind words motivate us to keep providing the best support possible. Warm regards, Kim Brines

Posted 1 month ago

“Very prompt customer service - thanks 🙂”

Helpful Report

Posted 1 month ago

Thank you so much for your lovely 5-star review! We're thrilled to hear that you found our customer service prompt. Your satisfaction is our priority, and it's great to know we're hitting the mark. Warm regards, Kim Brines

Posted 1 month ago

Trade Radiators is rated 4.7 based on 5,191 reviews