Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,610 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,610 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 15th May 2025

Lauren H

Toy Street 5 star review on 14th April 2025

Jillian W

Juan J

Toy Street 4 star review on 17th February 2025

Anonymous

Anonymous // 01/01/2019

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“VEry freindly ordering process. Great variety of toys!”

Helpful Report

Posted 2 months ago

“Toys arrived as described and for a good price but they arrived a week late so wouldn't trust again if need it by a certain date.”

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Posted 2 months ago

“Fast efficient service. Happy with my purchase.”

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Posted 2 months ago

“The disciption didn’t say it was a rattle I thought it was just a teddy I didn’t want a rattle it’s fine other than that but it’s not what I was hoping for”

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Posted 2 months ago

Thank you for your feedback. We apologize for the misunderstanding regarding the product description. We strive to provide clear information, and we appreciate your input as it helps us improve. If you have any questions or need assistance, please don't hesitate to reach out to our customer support team. We value your satisfaction and hope to serve you better in the future.

Posted 2 months ago

“PRODUCT NEVER ARRIVED. I have been waiting for an order for over a month and it has said waiting to be sent the entire time. Reached out and made multiple tickets asking for a refund and was ignored and denied. DO NOT order from here if you want to receive your orders”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We deeply apologize for the issues you've encountered with your order. We understand the frustration of not receiving timely updates, and we appreciate you bringing this to our attention. Please reach out to our customer support team directly for the best assistance, as they can provide you with more detailed information and help resolve your concerns. Your experience is important to us. Thank you for your patience as we work to improve our service.

Posted 2 months ago

“Have not received package or got no feed back yet only that, I've payed for it but when I try contact anyone, I get no answer”

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Posted 2 months ago

Thank you for reaching out. We sincerely apologize for the inconvenience you've faced with your order. We understand how frustrating this can be. Please know that we value your feedback, and we're committed to resolving this issue. We recommend contacting our customer support team directly for the most accurate updates regarding your order. Your satisfaction is important to us, and we appreciate your patience as we work to improve your experience.

Posted 2 months ago

“Ordered two months ago still not turned up was told would be with me in 7 days when booked company is a joke and so un helpful would not be buy from again and would advise other people not to buy from them”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the delay in your order. We understand how frustrating this can be, and we're here to help. If you would like, please reach out to our customer support team, who can provide assistance and address your concerns more thoroughly. Your feedback is valuable, and we appreciate your understanding as we work to improve our service.

Posted 2 months ago

“Great quality toys that are tricky to find on e.g. Amazon. Delivery was quick.”

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Posted 2 months ago

Glad to hear it! We truly appreciate your support.

Posted 2 months ago

“Good selection of toys. Easy ordering and fast delivery”

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Posted 2 months ago

That’s wonderful to hear! We’re always happy to help.

Posted 2 months ago

“I ordered a Paddington Bear Tonie figure from Toy Street, and I couldn’t be happier with my purchase! The figure itself is adorable and it arrived quickly and in perfect condition. I really appreciated how easy it was to order considering that I am not living in the UK, and the pricing was very reasonable compared to other stores. Highly recommend for any Tonie family that is interested in having Tonies in English language. Thanks, Toy Street!”

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Posted 2 months ago

That’s amazing to hear! We’re so happy you love it, and we can’t wait to serve you again soon. Thanks for your support!

Posted 2 months ago

“Service was great as was the price. It also arrived quickly.”

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Posted 2 months ago

Glad to hear it! We truly appreciate your support.

Posted 2 months ago

“Was after a particular soft toy for my grandson,did a search and found your website. A recommended website with fair and positive reviews. The soft toy was fairly priced packaged well and delivery was as specified. Thankyou.”

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Posted 2 months ago

We’re thrilled you had such a great experience! Providing top-notch service is our priority, and we appreciate your kind words.

Posted 2 months ago

“I purchased this product on December 23, 2024, with reference number RZ565617396GB. Today, March 17, 2025, I haven't received it. I'd like to know who I should contact. Thank you very much.”

Helpful Report

Posted 2 months ago

Thank you for reaching out. We sincerely apologize for the delay you've experienced with your order. To get the most accurate assistance, we recommend contacting our customer support team directly. They will be able to provide you with the necessary information regarding your order status. Your satisfaction is important to us, and we appreciate your understanding as we work to resolve this issue.

Posted 2 months ago

“Good figurine. Very lifelike”

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Posted 2 months ago

That’s wonderful to hear! We’re always happy to help.

Posted 2 months ago

“Beautiful wooden narrow boat. Fabulous service. Competitive prices.”

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Posted 2 months ago

Thank you for your feedback! We always strive to make shopping with us quick and hassle-free. Glad you enjoyed the service!

Posted 2 months ago

“Found the game I wanted at a great price. It arrived safely and in good time.”

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Posted 2 months ago

We love hearing that! Quality is our top priority, and we’re so glad you’re happy with your purchase. Enjoy!

Posted 2 months ago

“Super quick delivery, excellent service.”

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Posted 2 months ago

We’re thrilled you had such a great experience! Providing top-notch service is our priority, and we appreciate your kind words.

Posted 2 months ago

“Quick and prompt! They arrived all in immaculate condition including the product packages. Really appreciated as they were the birthday gifts.”

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Posted 2 months ago

Thank you for the wonderful review! We're so glad to hear that your order arrived quickly and in immaculate condition, especially for those special birthday gifts. We appreciate your support and can’t wait to have you shop with us again at Toy Street!

Posted 2 months ago

“Great prices and great service”

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Posted 2 months ago

Thank you so much for your review, Pamela! Your satisfaction is our top priority, and we're always here to make your shopping experience enjoyable. We can’t wait to see you back at Toy Street for more exciting finds!

Posted 2 months ago

“Great competitive prices and quick delivery. Have used before and will use again.”

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Posted 2 months ago

Thank you for the fantastic review, Dawn! We're thrilled to hear that you found our prices competitive and that your delivery was quick. Your loyalty means the world to us, and we can’t wait to welcome you back to Toy Street for your next shopping adventure!

Posted 2 months ago

Toy Street is rated 4.7 based on 6,610 reviews