Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,769 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,769 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Absolutely appalling - sent the wrong parcel! Was a gift for my son and now he won’t have anything to unwrap on his birthday. Thank you!”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Isabel. We are truly sorry to hear that your gift did not arrive as expected. We understand how disappointing this situation must be, especially for a special occasion like your son’s birthday. We can see that our team have issued a full refund for this incorrect item as a result. Please reach out to our customer service team with the reference number 4784 should you require any further assistance with your order. Your experience matters to us, and we're here to help. Warm regards, Team Toy Street

Posted 1 month ago

“I found exactly what I was looking for to replace a lost comfort toy, and a back up just in case. The order was quickly processed and the delivery arrived the next day as scheduled. A seemless process and I will use Toy Street again”

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Posted 2 months ago

“I paid extra for this item to be tracked and delivered last Thursday 28th August, up to today 3rd September it has not been delivered!!”

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Posted 2 months ago

Thank you for your review, Jennifer. We sincerely apologize for the delay you've experienced with your delivery. We understand how frustrating this must be, and we appreciate you bringing it to our attention. We can see that this order has been dispatched, and tracking suggests that this was successfully collected on 01/09/2025. Please reach out to our customer service team at mail@toystreet.co.uk using the reference number 2297, and they will do their best to assist you further. Your satisfaction is important to us, and we’re committed to improving our services. Warm regards, Team Toy Street

Posted 1 month ago

“Great service and prompt delivery”

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Posted 2 months ago

“Speedy delivery and great value.”

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Posted 2 months ago

“Good quality items and they arrived on time. Easy website to use and ordering process.”

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Posted 2 months ago

“Delivery was fast. Happy with what I got, looking forward to using it the up and coming Stars Campaign.”

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Posted 2 months ago

“Great products excellent service from ordering to receiving items . Delivery very quick”

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Posted 2 months ago

“My order arrived on time and undamaged.”

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Posted 2 months ago

“I ordered From germany and it was my First time buying From toyStreet and im totally happy with it! The ioss System is good and shipping time is also very fast! Thank you!”

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Posted 2 months ago

“good quality item, delivered on time , will be ordering more soon”

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Posted 2 months ago

“Competitive prices, quick and reliable delivery. Good communication. Will use again.”

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Posted 2 months ago

“Very good shop, highly recommended had parcel in 3-4 days delivered to Dublin Ireland, hassle free shopping thank you”

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Posted 2 months ago

“Great service and good pricing.”

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Posted 2 months ago

“Perfect i love it”

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Posted 2 months ago

“Brilliant service Thank you.”

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Posted 2 months ago

“Jack in the box arrived super quick even although I'm quite remote (inner hebrides). Item was great and a very good price. My nephew was very happy.”

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Posted 2 months ago

“I was slightly afraid the toy I ordered would not be delivered because I live in California. I am happy to say I was wrong. Great tracking and delivered in great shape.”

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Posted 2 months ago

“Love our Tonies and the selection available from Toy Street!”

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Posted 2 months ago

“everything perfect!!! Amazing Toys!!”

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Posted 2 months ago

Toy Street is rated 4.7 based on 6,769 reviews