Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,574 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 14th April 2025

Jillian W

Juan J

Toy Street 4 star review on 17th February 2025

Anonymous

Toy Street 5 star review on 12th February 2025

Vanessa D

Anonymous

Anonymous // 01/01/2019

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English

“Bought some jacks arrived when expected well packaged just what I wanted”

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Posted 2 months ago

“Such a fabulous find. Such a great variety of toys and great pricing. I bought a big haul of presents for kids birthdays and the delivery came next day. I will definitely be purchasing from this site again.”

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Posted 2 months ago

“Speedy shipping, well packed to fit through letterbox. Lovely craft item and cheapest price I've found.”

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Posted 2 months ago

“Had the specific type of paints I wanted in stock, mail order, all went well.”

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Posted 2 months ago

“Quick delivery. Good quality toy ... ended up buying a second one as the first was so popular with grandchildren.”

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Posted 2 months ago

“Great service, excellent range of products and easy to purchase”

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Posted 2 months ago

“Very pleasant and easy to deal with”

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Posted 2 months ago

“Have ordered a couple of toys that I could not find anywhere else and was very pleased with the quality and competitive price! The item was also dispatched very quickly and arrived much earlier than expected. Will definitely be back.”

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Posted 2 months ago

“Very fast process of shipment.”

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Posted 2 months ago

“Everything is very reasonably priced and arrived very quickly. Good range of toys too. Most impressed!”

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Posted 2 months ago

“excellent website and reliable delivery”

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Posted 2 months ago

“Very impressed by the service The truck arrived very promptly in fact Weil ahead of the birthday date. We await the reaction from our great grandson”

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Posted 2 months ago

“I have purchased on Toy Street website and everything went fine. The delivery was puctual and every step of the process was clearly communicated.”

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Posted 2 months ago

“Great independent shop, prompt delivery and easy to order”

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Posted 2 months ago

“I can't track my order, the menu constantly pops up "rate the store's work", I'm not interested in this, my child is waiting for the order”

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Posted 2 months ago

We're truly sorry to hear about the difficulties you've encountered with tracking your order and the menu interruptions. Please know that your feedback is valuable, and we're working hard to improve our service. If you need any assistance or have specific questions about your order, don't hesitate to reach out to our customer support team. We’re here to help and want to ensure you have a better experience moving forward. Thank you for your patience.

Posted 2 months ago

“Exactly as ordered. Quick and efficient service. International shipping fees on the high side:-/”

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Posted 3 months ago

“Always find Toy street has the best price or deals for toys”

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Posted 3 months ago

“The teaset was lovely and my granddaughter loves it The only problem being that the photo on the website shows the teapot with a small lid(which I prefer and therefore wanted) but the teapot I received had the larger lid So I was disappointed The price was very competitive and delivery was quicker then expected”

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Posted 3 months ago

“I live in US. Fastest speed and lowest price available. Thanks.”

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Posted 3 months ago

“Toy with no sound arrived before Christmas, e mails ignored and excuses for not sending replacement or refund. Bad customer service. Avoid”

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Posted 3 months ago

Thank you for sharing your feedback. We’re sorry for the trouble you've experienced with the faulty item and the difficulty with submitting the video. Our customer service team did attempt to review the video you provided, but unfortunately, we were unable to open it in its current format. If you could kindly resend the video in a different format (such as MP4 or MOV), we’d be more than happy to proceed with processing a return for a replacement or a full refund, whichever you prefer. We truly appreciate your understanding and are committed to resolving this issue for you as quickly as possible. Please don't hesitate to reach out if you need any assistance with the file format or have any other questions. Thank you for your patience.

Posted 3 months ago

Toy Street is rated 4.7 based on 6,574 reviews