Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,071 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 7,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Order still not received or marked as dispatched two weeks after ordering, with no communication about this. No reply from the phone number - waited on hold for almost half an hour then just cut off. No reply by email yet. Appalling customer service. I will never order from Toy Street again.”

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Posted 2 years ago

“Excellent service and delivery.”

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Posted 2 years ago

“Support by email has been quick to respond but the hotline is awful. Make sure you need to put your phone on charge. No answer for half an hour. Delivery is expected within 2 days but excuse like the item is put in another warehouse.”

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Posted 2 years ago

“22 days on and still no parcel! Support has been quick to respond but still no info on a tracker number or when my parcel will arrive. I have been told that my order is in another warehouse. This was over 2 weeks ago and still nothing. Wondering where this other warehouse is or if it actually exists.”

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Posted 2 years ago

“I couldn't believe that the package arrived from overseas so quickly. I would recommend ordering from Toy Street based on pricing and service.”

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Posted 2 years ago

“Good value and prompt delivery”

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Posted 2 years ago

“My son absolutely loved his play house from miraculous ♥️”

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Posted 2 years ago

“I have used Toy Street a few times now and found the entire service Excellent from start to finish. I will be using you again. Keep doing what you do.”

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Posted 2 years ago

“The CAT advent calendar was amazing. A very happy little boy this Christmas.”

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Posted 2 years ago

“Honestly thought it was a scam. (It wasn't in the end) Literally took almost a month for my item to arrive. Was supposed to take 3/5 days! They gave no update. Had to chase them loads to only get (its coming from a warehouse. Dates are only advised) Honestly so so so rude and takes a life time. Avoid if possible. Pay the extra 2 or 3 pound elsewhere so you actually get it in a decent time and not rude staff who couldn't give a toss if they miss your deadlines.”

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Posted 2 years ago

“My toys were packed with care and made it to me safe and sound. Thank you again. Looking forward to returning to your store!”

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Posted 2 years ago

“Everything ok.”

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Posted 2 years ago

“Great service. Competitive price, speedy delivery and item was well packaged. All good! Have used twice now and will be using Toy Street many more times I’m sure.”

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Posted 2 years ago

“Quality products at good prices and efficient dispatch & delivery.”

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Posted 2 years ago

“Very professional”

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Posted 2 years ago

“Bought an item from here, great value for money especially compared with other retailers selling the same item. First class service - will definitely use again”

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Posted 2 years ago

“Had to pay additional taxes & shipping charges on my order cause it was an international order in a big box , for what I spent totally not worth it !!”

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Posted 2 years ago

“Good quality and good price. My grandson was very pleased with the purchases.”

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Posted 2 years ago

“Very easy to order cheaper then Amazon, delivery straightforward.”

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Posted 2 years ago

“I ordered the Room on the Broom character stuffed animals as part of my daughters Halloween costume. I will also get to use as story props with my preschool class each year. I was hesitant to order when I saw how incredible the deal was in comparison to all the other sources of ordering. I have gotten burned by scam deals online before and Toy Street was half the price. I decided to give it a try, anyway, using my pay pal account since I know they insure the purchase. I was very pleased when my order arrived just as described! My daughter loves the toys and I will definitely be using Toy Street for future purchases!”

Toy Street 5 star review on 2nd December 2023

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Posted 2 years ago

Toy Street is rated 4.7 based on 7,071 reviews