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Toy Street Reviews

4.7 Rating 6,999 Reviews
93 %
of reviewers recommend Toy Street
Company Reviews Product Reviews
2,534
 Metrics Info
4.7
Based on 6,999 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Toy Street Reviews

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Français Deutsch Português
Kajal A
Verified Buyer
“easy to find what i wanted on the website, easy to purchase. Good price.”
Helpful Report
Posted 2 months ago
Fenella H
Verified Buyer
“Easy online shopping and lightning fast shipping.”
Helpful Report
Posted 2 months ago
NIGEL M
Verified Buyer
“Prompt service Good communication”
Helpful Report
Posted 2 months ago
Caroline O
Verified Buyer
“Ordered item at a great price. Good communication. Process was straight forward. Delivery was prompt and item as described and well received by the recipient. A great process.”
Helpful Report
Posted 2 months ago
Glenn M
Verified Buyer
“Enormous sentimental value on a now discontinued item for a baby who very sadly died a few years ago. My partner donated many of these to children’s hospitals and NICUs in her honour so to find some more we are beyond thrilled and can’t thank Toy Street enough for mailing to Australia. Can’t express our appreciation enough 🥹”
Toy Street 5 star review on 12th March 2026
Helpful Report
Posted 2 months ago
L J
Verified Buyer
“Great service, as new customer a bit weary, but item arrived very quickly with tracking provided properly Wel packed as well, fully recommended and will use Toy Street again 👍🏻”
Helpful Report
Posted 2 months ago
Janice B
Verified Buyer
“The store was very good about letting me know the status of my order. I ordered from the US, and from the time my order left the store, it was here in fast time at a reasonable cost. Would definitely order from this store again.”
Helpful Report
Posted 2 months ago
Rebecca
Verified Reviewer
“I have ordered several items and everything arrives in great condition. The delivery does seem long, but totally explainable considering it’s coming from the UK to the US. I have been very happy with every purchase.”
Helpful Report
Posted 2 months ago
Ian W
Verified Buyer
“Product was perfect, delivery was on time as stated. Excellent service.”
Helpful Report
Posted 2 months ago
Eimear H
Verified Buyer
“Very prompt delivery, excellent service”
Helpful Report
Posted 2 months ago
Max P
Verified Buyer
“Item arrived in good condition. But, item was delayed, with an estimated delivery window of four days, minimum of one week after the order was placed. I emailed the day after the estimated delivery window to ask about the whereabouts of the package. I then receive an automated email the next day to tell me that it had finally been posted. No actual response to my email, or any explanation for the delay. Poor communication and poor delivery times. Item was fine.”
Helpful Report
Posted 3 months ago
Catherine J
Verified Buyer
“I purchased a musical Peter rabbit musical roundabout which was absolutely beautiful and a perfect gift. Beautifully crafted and enchanting”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Most of it was good the last couple new toy a nerf gun my son's eyes lit up for didn't work still a bargain though”
Helpful Report
Posted 3 months ago
Susan Y
Verified Buyer
“Used Toy Street previously to buy Canasta cards and again, all went smoothly and they were packed to enable them to be posted through the letterbox. Quality cards too.”
Helpful Report
Posted 3 months ago
Amanda A
Verified Buyer
“Great item and a good price . The delivery was super quick and I am well pleased.”
Helpful Report
Posted 3 months ago
Darshita B
Verified Buyer
“The toys from this site were very good in a reasonable price. Very happy with the purchase.”
Helpful Report
Posted 3 months ago
Anônimo
Verified Buyer
“One of the few stores that will ship to Brazil nowadays - and I'm very grateful for that. Everything's perfect, original, great experience overall.”
Helpful Report
Posted 3 months ago
Tom W
Verified Buyer
“Very disappointed. Ordered something never arrived by promised arrival date BECAUSE IT HADN'T BEEN SHIPPED!!! I was not informed! I had to chase the order, hey was told it hadn't been shipped. In the end got it a month later.”
Helpful Report
Posted 3 months ago
Hi there, Thank you for taking the time to share your feedback, and I’m truly sorry for the frustration this experience has caused. This is absolutely not the level of service we aim to provide at Toystreet. We understand how disappointing it is when an order does not arrive within the estimated delivery timeframe, particularly when you were not proactively informed of a delay. While the dates provided at checkout are delivery estimates rather than guaranteed dates, we always aim to match these as closely as possible and we’re sorry that on this occasion we fell short. We also appreciate how frustrating it must have been to discover the item had not yet been shipped when you contacted us, and we apologise for the lack of communication and the extended wait you experienced. Our records show that your estimated delivery dates were between the 5th and 10th of February and this was delivered on the 19th of February. If you would like any further assistance with your order please contact us at mail@toystreet.co.uk with reference number 0773 and a member of our team will be happy to help. Thank you again for bringing this to our attention, and we’re sorry for the inconvenience caused. Thank you, Team Toystreet
Posted 3 months ago
Pearl H
Verified Buyer
“Item arrived very late and was my son’s birthday present. Should have stated out of stock.”
Helpful Report
Posted 3 months ago
Hi there, Thank you for taking the time to share your feedback, and I’m very sorry that the item arrived later than expected, especially as it was for your son’s birthday. We completely understand how important timing is for special occasions, and we’re sorry for the disappointment this caused. As soon as we were made aware of a stock issue with this product, we contacted you to let you know. We then placed an order directly with our supplier to secure additional stock. We also note that you kindly confirmed you were happy to wait for the item, which we very much appreciated. That said, we understand that the delay still had an impact, and we’re sorry it did not arrive as quickly as originally hoped. If you would like any further assistance with your order please contact us at mail@toystreet.co.uk with reference number 4555 and a member of our team will be happy to help. Thank you again for bringing this to our attention, and we’re sorry for the inconvenience caused. Thank you, Team Toystreet
Posted 3 months ago
Christine F
Verified Buyer
“Very happy with purchase Would shop again. Thank you”
Helpful Report
Posted 3 months ago
Toy Street is rated 4.7 based on 6,999 reviews
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