Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.68

4.7 Rating 7,113 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 7,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Fab online store, superfast delivery, the toy has been played with since the moment it was opened. Highly recommended company!”

Helpful Report

Posted 2 months ago

“Excellent service. Ordered 15 Street Fire Lamborghini 1:43 die-cast car, and it arrived within 3 days. The online ordering process was simple and straightforward. Very pleased with the experience and would happily order again. Highly recommended.”

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Posted 3 months ago

“I bought Days at the Dock - 4 x 500pieces for my friend’s birthday and she was really thrilled with her present. Good prices, easy to order & timely delivery. I’ll definitely be ordering from Toy Street in future. Thank you.”

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Posted 3 months ago

“I feel a little disappointed with what I received after placing my order perhaps I looked at the picture and expected to receive what the photo displayed. Unfortunately I received one item and not six plus the scale model was not an Italian car but a German camper which really means nothing to me. Sadly my expectations were not met and I will not be ordering from Toy Street again.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback, and we’re sorry to hear that the item you received did not meet your expectations. We would like to clarify that this product is listed as an assorted item, as explained within the product description. The image shown is of the display unit containing 18 individual cars, and the 6 front-facing vehicles shown in the image are examples from the assortment rather than all items included with a single purchase. Orders for this product are for one randomly selected vehicle from the assortment. We do appreciate that this may not have been as clear as expected from the listing images alone, particularly as you were hoping to receive one of the Italian cars shown rather than the camper van received. If you would like any further assistance with your order please contact us at mail@toystreet.co.uk with reference number 5569 and a member of our team will be happy to help. Thank you again for bringing this to our attention, and we’re sorry for the disappointment caused. Thank you, Team Toystreet

Posted 3 months ago

“Great price and quickly delivered after ordering thank youn”

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Posted 3 months ago

“Perfect service provided, no complaints as product arrived faster than expected, pristinely packaged and in great condition. The product was also exactly as advertised, matching the dimensions provided and seems to be of good quality so it may last. Would recommend.”

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Posted 3 months ago

“I'm unsure why I'm being asked by Toy Street to write this. I placed my order on 21st May and paid for next day delivery. Over a week has passed, I've had to buy alternative gifts and Toy Street is unconcerned and wants me to wait another week.”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback, and we’re very sorry to hear about the frustration caused by this delay, especially after you paid for next day delivery and had to purchase alternative gifts. We completely understand how disappointing and inconvenient this situation has been. We would like to clarify that the review request email you received is an automated message that is sent after an order has been dispatched, rather than being manually triggered in response to the situation with your parcel. In line with our policy, we do reserve the right to investigate delays with the courier before issuing a refund or replacement. While we appreciate how frustrating the waiting period is, courier delays are unfortunately outside of our control and are not something we are able to directly affect once the parcel has left us. We do want to reassure you that we are concerned about your order, which is exactly why an investigation has been raised with the courier so we can determine what has happened and work towards a resolution for you. If you would like any further assistance with your order please contact us at mail@toystreet.co.uk with reference number 6799 and a member of our team will be happy to help. Thank you again for bringing this to our attention, and we’re sorry for the inconvenience caused. Thank you, Team Toystreet

Posted 3 months ago

“Excellent experience from start to finish. Website easy to navigate and find what I was looking for. Item arrived promptly, well packed and in good condition. Train was also good value for money.”

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Posted 3 months ago

“I bought the Hey Dugee Light Show River Boat. It was a great price, simple to order and arrived well packaged. Our little grandson loves it. Would I buy from this store again-absolutely.”

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Posted 3 months ago

“Parcel has been delayed, paid for next day delivery but its been a week now - i know sometimes stuff happens but its annoying none the less”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback, and we’re sorry to hear about the delay with your parcel. We completely understand how frustrating this must be, especially after paying for a next day delivery service. We can confirm that your order was handed over to the courier within the expected timeframe and should have been delivered accordingly. Unfortunately, once a parcel is with the courier, delays can occasionally occur that are outside of our control. We can also see that we had not received any correspondence regarding this delay prior to your review. However, we have now raised an investigation with the courier to try and resolve this issue for you as quickly as possible. If you would like any further assistance with your order please contact us at mail@toystreet.co.uk with reference number 6594 and a member of our team will be happy to help. Thank you again for bringing this to our attention, and we’re sorry for the inconvenience caused. Thank you, Team Toystreet

Posted 3 months ago

“Item arrived quickly and was as described”

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Posted 3 months ago

“Excellent service, quick delivery, reasonable price”

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Posted 3 months ago

“Great experience. Would definitely buy from here again”

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Posted 3 months ago

“Great products at great prices”

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Posted 3 months ago

“Amazing customer service & my delivery came surprisingly fast considering it was international shipping to Sydney! It took roughly 2 weeks & it was at my front door! I definitely will be a returning customer!”

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Posted 3 months ago

“The site was easy to navigate and had a great selection of merchandise I was looking for!”

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Posted 3 months ago

“Best Online Shop!”

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Posted 3 months ago

“Toys ordered came on time. Although some toys were incorrect, it was very easy and straightforward to exchange and refund. I would definitely recommend them.”

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Posted 3 months ago

“Great range. Speedy postage .”

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Posted 3 months ago

“I bought a bicycle for my daughter’s birthday, and I couldn’t be happier with the experience. It arrived incredibly quickly, was very well packaged, and the quality was exactly as expected. On top of that, the price was much cheaper than at other retailers I checked, which made the purchase even better value for money. I’m extremely pleased with my purchase and would definitely recommend this store to anyone looking for great service, fast delivery, and competitive prices.”

Toy Street 5 star review on 26th May 2026

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Posted 3 months ago

Toy Street is rated 4.7 based on 7,113 reviews