Toy Street Reviews

Name: Toy Street
Address: 40 Barnard Road, Norwich, Norfolk
Rating: 4.69

4.7 Rating 6,769 Reviews

93 %

of reviewers recommend Toy Street

4.7

Based on 6,769 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Toy Street:

Here at Toy Street, we want you to have the best toys at the best prices. We source all the latest and greatest toys so there’s always something for everyone, no matter the occasion. From new-borns to preteens and even beyond, our focus is to bring families together and enrich lives with fun and learning.

You’ll find thousands of carefully chosen products on Toy Street – with more always on the way! We strive to sell only the most high-quality toys, with an emphasis on encouraging learning and creativity. Enhance your child’s development and skills with toys and games they’ll think of fondly for years to come.

Remember to shop Toy Street, where fun lives!

Visit Website

Phone:

1603 974303

Email:

mail@toystreet.co.uk

Location:

40 Barnard Road,
Norwich
Norfolk
NR5 9JB

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Toy Street 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

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“Ordered item for next day delivery and got the item on time so very happy that happened. prices very competitive and happy to support”

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Posted 3 months ago

“Great experience! I live in the US and was worried about ordering from the UK but Toy Street has been a reliable source for UK tonies. The shipping is also very reasonable. Highly recommend!”

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Posted 3 months ago

“The delivery was so quick and I’m so happy you had all the games I wanted in stock and at a good price.”

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Posted 3 months ago

“Fantastic service and price the best I could get. I ordered a brand new designed puzzle for a gentleman who suffers from cancer and loves tractors so it was perfect”

Toy Street 5 star review on 17th July 2025

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Posted 3 months ago

“After having a terrible experience ordering soft toys from another online toy company I decided to give Toy Street a try.....well what a difference total professional company from start to finish, items were quality, delivered on the day they told me and kept up to date throughout the delivery. I would highly recommend and will be ordering more items from these. My little girl was so happy. Thanks so much for restoring my faith ordering items from abroad.”

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Posted 4 months ago

“Ordered 2 highland cow plushies for my brother and I they are the cutest thing ever! Order arrived quick!”

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Posted 4 months ago

“Painfree purchase”

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Posted 4 months ago

“Excellent value for money, well made car,arrived quickly,highly reccomended. Thank you.”

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Posted 4 months ago

“Offered a good price for the item I wanted. It arrived on time and in new condition.”

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Posted 4 months ago

“The product I orderd arrived in great condition, it was on time, and I recieved great updates as to the shipping schedule. Also, the price was at a reasonal level.”

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Posted 4 months ago

“We found a hard-to-find game here. Incredibly fast and efficient service. Would recommend.”

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Posted 4 months ago

“delivered by zatu”

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Posted 4 months ago

Thank you for your feedback, Lee. We’re sorry to hear that your experience was not satisfying. We understand how important it is to have your order delivered on time, and we apologize for any inconvenience caused. Please know that we are here to assist you and are committed to improving our service. If you have any further concerns, don’t hesitate to reach out. Warm regards, Team Toy Street

Posted 4 months ago

“First time using this company and was very pleased with the service. I placed my order online”

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Posted 4 months ago

“Amazing customer service, product availability and pricing! My grandson asked for a particular toy for his birthday. I thought "No problem!". But I searched literally everywhere online and could not find it anywhere in the USA, new, used or otherwise. I did find it on the Toy Street site in the UK and thought I would take a chance. The price was great and the shipping very reasonable. I ordered it on a Monday and it arrived on Friday - I couldn't believe it!! So well packaged, too. I will never forget my grandson's reaction when he opened it. "THIS IS JUST WHAT I WANTED!!!"”

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Posted 4 months ago

“Toys arrived so quick with constant e-mails re delivery etc”

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Posted 4 months ago

“Beautiful jigsaw puzzle at a very good price. Delivery was as stated so all good.”

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Posted 4 months ago

“I got the toy quickly and It was in perfect state.”

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Posted 4 months ago

“Why send requests like this before goods have arrived? We are all inundated with emails every day. Please do not send any more silly emails like this that I cannot answer!”

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Posted 4 months ago

Thank you for your feedback. We understand that receiving emails can be overwhelming, and we appreciate you sharing your thoughts with us. We'll take your comments into account as we strive to improve our communication. Please know that your experience is important to us, and we are here to help if you have any further questions or concerns. Best wishes, Team Toy Street

Posted 4 months ago

“Great service, quick delivery”

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Posted 4 months ago

“Prompt dispatch of the item; tracking information was accurate, item arrived in good condition.”

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Posted 4 months ago

Toy Street is rated 4.7 based on 6,769 reviews