Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 8,076 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 8,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 27th April 2025

Rachel

Top Furniture 5 star review on 25th April 2025

8358

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just received my sideboard from top furniture, it's the third item I have purchased from them , great service and great furniture”

Top Furniture 5 star review on 23rd January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Catherine, Thank you for your 5-star review. We're pleased to hear that you're enjoying your new sideboard and that this is your third purchase with us. It means a lot to us to know that our service and furniture are meeting your expectations. If there's anything more we can do for you in the future, please don't hesitate to get in touch. Kind regards, Customer Support Team

Posted 3 months ago

“Delivered with ease. My husband put the table together by my husband which took an hour but was easy to construct. Table is stunning and perfect for our large family with the 2 extending panels which fold underneath.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Victoria, Thank you for your 5-star review. We’re pleased to hear that the delivery went smoothly and that your husband found the table easy to assemble. It’s great to know that it fits perfectly for your large family with the extending panels. Your feedback means a lot to us! If you need any further assistance, please don’t hesitate to reach out. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Excellent oak coffee table. Solid and well made.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear John, Thank you for your 5-star review. We're happy to hear that you're pleased with your oak coffee table and its solid construction. Your satisfaction is essential to us, and we appreciate your support. If you have any questions or need assistance in the future, don’t hesitate to reach out. Kind regards, Customer Support Team

Posted 3 months ago

“Beautifully made solid oak furniture at reasonable value, especially in the sales, and nice delivery guys, delivering on time. Just make sure you have a few days of flexibility to be in when you get the designated FREE delivery date, as it costs £30 to change it if you find it is not a suitable one for you. Also the delivery of a bed was just to the door step and the headboard was seriously heavy to manhandle up the stairs….so not a one man job, and I had to unpack the headboard, baseboard and slats box in the downstairs hallway, to take everything upstairs as that was impossible to take anywhere as is, even with me and my wife! And the only thing I would say about the build of the oak bed frame is that it uses L-shape metal brackets to connect the side beams to the headboard/baseboard, which is very easy to assemble, but it means the frame is not that ridge when moving (the headboard and baseboard can move/shift parallel to one another by a few centimetres), so is difficult to eyeball if it is exactly ‘square’, but no problem once in position with a mattress, no movement then. Also the slats are only 60mm wide and are 80mm apart, slightly further apart than the 70mm required by mattress manufacturers (so ‘may’ want to add another slat to reduce the gap or put down a board layer). But in saying all that, as I do like things to be perfect / right), it was easy to order, friendly staff and a great looking piece of furniture, with the natural oak colour looking as per the ‘furnished bedroom’ images and not the ‘lighter’ looking pack shots (white background) image. The bedside cabinets were excellent and very well made, top quality, thank you. I am sure I will be returning to buy more items later, as budget and requirements allow.”

Top Furniture 5 star review on 22nd January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Mark, Thank you for your 5-star review. We're pleased to hear that you appreciate the craftsmanship of our solid oak furniture and found good value, especially during our sales. It's great to know that our delivery team provided a positive experience as well. We appreciate your feedback regarding the delivery process and the assembly of the bed frame. Your insights help us improve, and we're glad to hear you're satisfied with the overall look and quality of your new furniture. If you have any further questions or need assistance in the future, please don’t hesitate to get in touch. We look forward to welcoming you back soon. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Great company to deal with, quality furniture, excellent prices, fast friendly delivery, wouldn't hesitate to buy from again”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Beverley, Thank you for your amazing 5-star review. We're thrilled to hear that you had such a positive experience with our quality furniture, friendly delivery, and excellent prices. Your kind words inspire us to continue providing the best service possible. We can’t wait to welcome you back for your next purchase. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Love my dining chairs! Great quality and finish! Delivery was prompt and efficient.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Pamela, Thank you so much for your amazing 5-star review. We’re thrilled to hear that you love your dining chairs and that you’re pleased with their quality and finish. It’s fantastic to know that our delivery team met your expectations with prompt service. Your satisfaction is our top priority, and we look forward to assisting you again in the future. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“I couldn’t be happier with the furniture that I have had ordered. This is my fifth piece of furniture that I have with them and I have never been disappointed. The pictures online are excellent and look as good in real life and their customer service was great when I had a query. Couldn’t fault them.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Valerie, Thank you for your incredible 5-star review. We're absolutely delighted to hear that you're so pleased with your furniture and that this is your fifth piece from us. It's fantastic to know that you found that our customer service met your expectations. We truly appreciate your loyalty and trust in us, and we can't wait to assist with any future purchases. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“3drawer country oak consol. I am delighted with this useful piece of furniture. I had difficulty finding something that would fit in front of the radiator and still allow heat to dissipate into the room. The console is perfect, well made and beautifully finished. Extremely useful as a sideboard during family meals. The sample provided proof of a good colour match and supported my choice as the right one.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Dorothy, Thank you so much for your amazing 5-star review. We're thrilled to hear that the console table is fitting perfectly in your home and meeting your needs so well. It’s wonderful to know that our sample helped you find the right color match and that you appreciate the quality and finish of the piece. Your satisfaction is our top priority, If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Popped up as an advert on Facebook. Ordered an oak dining table for a fair price. Had a call two days before delivery confirming. Came on time. Excellent quality and great service”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Mark, Thank you for your fantastic 5-star review. We're thrilled to hear that your dining table met your expectations and that the delivery process went smoothly. It's always our aim to provide excellent service, and we appreciate you sharing your experience. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“We have had a lot of furniture for our bedroom and living room from top furniture but unfortunately the last piece a display cabinet the finish was not as good as the others but customer service was very quick in response and a replacement is on order.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Angela, Thank you for your thoughtful 5-star review. We are glad to know that you have consistently enjoyed our furniture, although we sincerely apologize for the issue with the display cabinets finish. It's great to hear that our customer service team was able to respond promptly and have arranged a replacement for you. Your satisfaction is our priority, and we’re here to ensure you have the best experience possible. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Always delivered early and packaged so carefully.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Rosalind, Thank you so much for your excellent 5-star review. We’re thrilled to hear that your delivery experience exceeded your expectations and that everything was carefully packaged. Your satisfaction is our priority, and we’re grateful for your support. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“After searching for a tv unit for a bit we came a cross Top Furniture who had a lovely range of furniture at affordable prices. We opted for a Toulouse tv cabinet which was delivered promptly with communication excellent. Well worth i looking at there range!”

Top Furniture 5 star review on 21st January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear John, Thank you for your amazing 5-star review. We’re thrilled you found our range of furniture to be lovely and affordable, and that your Toulouse TV cabinet was delivered promptly with excellent communication. Your words mean a lot to us, and we hope you enjoy your new unit for years to come. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Great Sercice and excellent producy”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Reviewer, Thank you for your amazing 5-star review. We're thrilled to hear that you had a great experience with our service and that you're pleased with the quality of our products. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Very professional service. Highly recommend the quality of the furniture. In fact have ordered the matching chest of drawers. Jean and Andrew”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Jean and Andrew, Thank you so much for your glowing 5-star review. We’re thrilled to hear that you appreciated our professional service and the quality of our furniture. It’s wonderful that you’ve decided to order the matching chest of drawers – we can't wait for you to receive it. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Lovely furniture very helpful all the sales team and customer service”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Cathy, Thank you for your lovely 5-star review. We're thrilled to hear that you found our furniture to your liking and that our sales team and customer service were helpful throughout your experience. Your kind words motivate us to keep providing excellent service. If you need anything in the future or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Really beautiful oak. The colour matches my oak fire surround. Well made Country Farmhouse cabinet. Very good ordering system and customer services very helpful with a couple of questions prior to placing order. Quick delivery. Drivers very pleasant but they do not help with packaging which for a disabled person was very very hard. I did ask bit they said they were not allowed to help. Delivery was well communicated and on time. Highly recommend this company and furniture.”

Top Furniture 5 star review on 20th January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Valued Customer, Thank you for your wonderful 5-star review. We're thrilled to hear that you're enjoying the beautiful oak and that it complements your fire surround so well. It's fantastic to know you had a positive experience with our ordering system and customer service. We apologize for the inconvenience with the packaging during delivery; your feedback is valuable to us. Thank you for highly recommending us, if you ever have any questions or need further assistance, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Excellent service from start to finish, we love the quality and finish on our new black range units,10/10 for ther delivery guys also,, they were professional and friendly. We were so pleased with the quality, we have just ordered another piece from the range. Thank you Top Furniture, will definitely recommend you.”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Paul, Thank you for your fantastic 5-star review. We're thrilled to hear that you love the quality and finish of your new Toulouse black units. It’s wonderful to know that our delivery team made a positive impression with their professionalism and friendliness. We truly appreciate your continued support and can’t wait to assist you with your next order. If you ever have any questions or need further assistance, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“The dining chairs arrived on time and are just as we hoped. Strong and well madd”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Sylvia, Thank you so much for your amazing 5-star review. We’re thrilled to hear that your dining chairs arrived on time and met your expectations in terms of quality. Your satisfaction is our top priority, and it’s wonderful to know that you’re pleased with your purchase. If you need any further assistance, or have any questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

“Our Chest of Drawers arrived safe, undamaged , well packed & with ' Hyper Strong ' delivery men . They took it to our upstairs back bedroom like it was just a feather . Excellant work guys. Even our cat soon gave it a good sniffing test,haha. Many thanks for an excellant service . Yours Sincerely Mr. Norman , Susan & Crumpet ( the cat ).”

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Mr. Norman, Susan, and Crumpet, Thank you so much for your delightful 5-star review. We’re thrilled to hear that your Chest of Drawers arrived in perfect condition and that our delivery team impressed you with their strength and care. We truly appreciate your kind words and your support. If you need any further assistance, or have any further questions, please don't hesitate to contact us. Warm regards, Top Furniture Customer Support Team

Posted 3 months ago

“Excellent product. Great communication. On time delivery but driver didn’t leave at neighbours as requested. It was left outside our front door which is well within our property.”

Top Furniture 5 star review on 19th January 2025

Helpful Report

(Uttoxeter, Staffordshire) - Posted 3 months ago

Dear Customer, Thank you for your excellent 5-star review. We’re delighted to hear that you’re happy with the product and that our communication met your expectations. However, we apologise for the oversight regarding the delivery placement. Your feedback is valuable to us, If you need any further assistance, or have any further questions, please don't hesitate to contact us. Kind regards, Top Furniture Customer Support Team

Posted 3 months ago

Top Furniture is rated 4.8 based on 8,076 reviews