Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent service good quality product quick delivery great price
”
- Iris
“
Our first purchase from this company and we are absolutely thrilled to bits with our breakfast bar stools.
Superb quality and a fair price, will definitely be using again.
”
- Carol Ayres
“
The chair is beautul, well made, great quality and a good price for what it is.
”
- Kay Doak
“
Perfect for advice and sending a sample, ordering, keeping in touch about delivery, delivery and promptly sorting out a very small damage to the furniture.
Beautiful piece of furniture and immediately given advice on how to repair the tiny damage and given a partial refund without even asking for one.
”
- Isabella
“
Beautiful oak dining table. I love it! Fast delivery
”
- Deniz
“
We absolutely love our bar stool from Top Furniture. The quality of both the oak and leather is excellent. Customer service is great - keeping us informed from order to delivery.
We have no hesitation in recommending them and we will be using them again in the future.
Jj
”
- Janet
“
Ordered 3 items. First one we opened was badly damaged so left the other 2 boxes unopened - I have to pay £30 return fee for the unopened boxes even though they have to come to collect the faulty item. They won't place all goods in the room of your choice. So they put the bedside cabinet boxes upstairs but not the chest of drawers! In other words they do the easy stuff.
I say steer clear of this company - other reviews seem good but for me this has been a bad experience from start to not yet finished! I am still awaiting collection of the goods and a refund
”
- Anonymous
“
After waiting 13 weeks it arrived unpacked it to find that it was awful, screw marks on holes splits in the wood blue dye dirty handprints broken hinge, top part of wardrobes had bellied out so not straight at all made from hardboard not oak ,it is up for a refund and I am waiting for a date for this to be collected as I can’t use my room nmm
”
- Jane Coulthard
“
I had to return the dining chairs as I thought I was getting four instead of 2, but anyhow, the company gave me a refund without any issues, although I did have to pay 20 quid for collection.
”
- Anonymous
“
We absolutely love our bar stool from Top Furniture. The quality of both the oak and leather is excellent. Customer service is great - keeping us informed from order to delivery.
We have no hesitation in recommending them and we will be using them again in the future.
Jj
”
- Janet
“
Lovely furniture. Had to wait ages for it but service and delivery was good. Helpful friendly staff. Easy ordering
”
- Anonymous
“
Excellent service good quality product quick delivery great price
”
- Iris
