Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Good price, good quality, very quick delivery, very pleased.
”
- Kathleen
“
I purchased a dressing table, stool, mirror and set of drawers. The sales team explained that only part of the order was available and the remainder would be delivered when back in stock. So far I have only got the dressing table and mirror which I am very pleased with for the price.
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- Maria
“
Had notification when ordered of a delay as not in stock. The three items then arrived early after excellent communication. My order arrived well packed and in perfect condition. The oak furniture is really good quality and great price. I would highly recommend Top Furniture!
”
- Alice
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Great quality as always and beautiful design. Delivery guys professional and considerate.
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- Jennifer
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Good price, good quality, very quick delivery, very pleased.
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- Kathleen
“
Great service, and very pleased with our oak kitchen stools, the fast and friendly response to questions and delivery information was excellent. The actual delivery was spot on as well. I would definitely recommend Top Furniture and would happily buy from them again.
”
- Linda Johnson
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If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
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We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
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- Jean
“
Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
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- Frazer
“
Great service, and very pleased with our oak kitchen stools, the fast and friendly response to questions and delivery information was excellent. The actual delivery was spot on as well. I would definitely recommend Top Furniture and would happily buy from them again.
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- Linda Johnson
“
From placement of order through to delivery excellent service Highly recommend
Beautiful TV unit
Great Quality
Rob & Cai the delivery drivers were polite, friendly & in and out with no issues
Thank you
”
- "Anonymous"
“
Good quality furniture that is value for money
Good efficient service from order to delivery
”
- Lesley
