Top Furniture have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Excellent quality at an excellent price. Customer service were helpful. Really good experience.
”
- Anonymous
“
Excellent piece of quality furniture at a reasonable price. The delivery was timely with good communication
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- David
“
Brilliant quality and very competitive price.
”
- "Anonymous"
“
Very efficient and delivered within time limit and friendly and helpful delivery staff
”
- Anonymous
“
The table I received was good but what let you down was not very helpful delivery as a 73 yr old asked for help putting it together but was told bluntly no would have only taken them 5-10 mins an option to have furniture assembled would be a great help wouldn’t have minded paying extra
”
- Anonymous
“
I have several pieces of this furniture range and I love it. Classical design, well made and no need to self assemble. Definitely recommend. Customer service and delivery also very good.
”
- Sharon
“
If they don’t keep to the agreement I’ll definitely report back afterhaving to ask for a refund.
”
- DDM
“
We have asked for a refund but the company wants us to repack everything ourselves which we feel unable to do without the correct materials.
”
- Jean
“
Furniture turned up and was the wrong colour. Countless emails later we were given a partial refund. Furniture is still the wrong colur though.
”
- Frazer
“
I have several pieces of this furniture range and I love it. Classical design, well made and no need to self assemble. Definitely recommend. Customer service and delivery also very good.
”
- Sharon
“
Delighted with new furniture, and the great service we received from Topps. Would thoroughly recommend and will be ordering more furniture in the near future
”
- Claire Carter
“
It was excellent service and the quality of the sideboard is super.
”
- Alison Davidson
