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Top Furniture Reviews

4.8 Rating 7,013 Reviews
97 %
of reviewers recommend Top Furniture
Company Reviews Product Reviews
22,144
 Questions Insights Metrics Info
4.8
Based on 7,013 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Top Furniture Reviews

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Gerald
Verified Buyer
“Found you online but needed to see the goods. Happily I'm near the Dartford store. Your salesman knew the merchandise which was simply presented, clean and shiny. Managed expectations by over-quoting a little on delivery dates. So..helpful, knowledgeable, efficient. Your delivery people phoned beforehand, were uncomplaining at 4 flights of stairs,(no lift), and helpful. Your showroom price was a fiver more than online, bit cheeky! Well done from a retired furniture/beds salesman.”
Helpful Report
Posted 1 month ago
Dear Gerald, Thank you so much for your 5-star review of Top Furniture. We truly appreciate your feedback. We are also thrilled to hear that you were able to visit our Dartford store to see our furniture in person, and that our salesman was knowledgeable and helpful. We are also delighted to read that our delivery team were helpful and efficient, even when faced with four flights of stairs. We believe in going the extra mile for our customers, and it's wonderful to know that they provided excellent service. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
James
Verified Buyer
“Good quality well made solid furniture.”
Helpful Report
Posted 1 month ago
Dear James, Thank you so much for taking the time to rate Top Furniture with 5 stars. We truly appreciate your feedback and support and we are delighted to hear that you find our furniture to be of good quality and well made. Thank you again for choosing us. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Linda Glasspole
Verified Buyer
“Excellent quality furniture delivered with care and when they say they will! I will buy again!”
Helpful Report
Posted 1 month ago
Thank you Linda for your fantastic 5-star rating of Top Furniture. We really appreciate your kind feedback and are delighted to hear that you find our furniture to be of excellent quality. We take great pride in delivering our products with the utmost care and ensuring they arrive on time as promised. We look forward to serving you again in the future. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Elizabeth
Verified Buyer
“Lovely quality chair really pleased”
Helpful Report
Posted 1 month ago
Dear Elizabeth, Thank you so much for your wonderful 5-star rating and feedback for Top Furniture. We're thrilled to hear that you are pleased with the lovely quality of the chair. Your satisfaction is our utmost priority, and we're delighted to have met your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Laura Bateman
Verified Buyer
“From ordering to quick delivery Top Furniture has been the best experience of buying furniture on line . Order to delivery was less than ten days ! The product itself is of outstanding quality for price . Top quality design and finish and delivered on time . I would not hesitate to buy again from Top Furniture .”
Helpful Report
Posted 1 month ago
Dear Laura, Thank you so much for your fantastic 5-star rating of Top Furniture. We are thrilled to hear that you had the best experience buying furniture online with us. From ordering to quick delivery, we strive to provide the utmost satisfaction to our customers, and we are delighted to know that we succeeded in doing so with your purchase. We are also very pleased to read how happy you are with the outstanding quality of our products and their value for money. We are dedicated to offering top-quality designs and finishes to ensure that you receive nothing but the best. We are also pleased that your order was delivered promptly, as we understand the importance of timeliness in our services. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Ann
Verified Buyer
“Lovely small table and it fits very well in my room. Well made, and sturdy- not at all wobbly, and just ideal. Many thanks”
Top Furniture 5 star review on 16th March 2024
Helpful Report
Posted 1 month ago
Dear Ann, Thank you so much for taking the time to leave a 5-star rating for Top Furniture. We truly appreciate your kind words and support. Its so great to hear that the lovely small table you purchased fits perfectly in your room and that it is well made and sturdy. Your satisfaction is our top priority, and we are delighted that the table has met your expectations. Should you need anything else, please don't hesitate to reach out. Many thanks once again. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Suzanne
Verified Buyer
“Really good quality exactly what I wanted Ordering & delivery very easy Arrived with two very friendly men at arranged time”
Helpful Report
Posted 1 month ago
Dear Suzanne, Thank you so much for your 5-star review of Top Furniture. We really appreciate your feedback and are thrilled to hear that you find our furniture to be of really good quality and exactly what you wanted. It's fantastic to know that your experience from ordering to delivery was so easy and we will make sure to pass on your kind words to our delivery team. Once again, thank you for your support and for choosing Top Furniture. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
John
Verified Buyer
“Delivered on schedule n furniture excellent quality for a fair price”
Helpful Report
Posted 1 month ago
Dear John, Thank you so much for your 5-star rating of Top Furniture. We really appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad that your furniture was delivered on schedule and that you find the quality to be excellent and value for money. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Janis Smart
Verified Buyer
“The guys Matt and Pete turned up exactly on time and were very nice and very helpful. The bonus was the chair was already built which is fabulous. Well recommended.”
Helpful Report
Posted 1 month ago
Thank you so much, Janis, for your 5-star rating of Top Furniture. We greatly appreciate your kind feedback and are thrilled to hear how pleased you are with the service and the Carver Chair. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Jacqueline Shankster
Verified Buyer
“Amazing service from start to finish delivered on time and not forgetting what an amazing bed.”
Helpful Report
Posted 1 month ago
Dear Jacqueline, Thank you so much for giving Top Furniture a 5-star rating and we are delighted to hear that you had an amazing experience with our service, from start to finish. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Elizabeth
Verified Buyer
“Very happy with the bench. It's exactly what we hoped for and fits well with our table.”
Helpful Report
Posted 1 month ago
Dear Elizabeth, Thank you so much for taking the time to give us a 5-star rating for Top Furniture. We are thrilled to hear that you are very happy with the bench you purchased and it is exactly what you were looking for. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Susan
Verified Buyer
“Excellent sideboard”
Helpful Report
Posted 1 month ago
Dear Susan, thank you for taking the time to review Top Furniture. We truly appreciate your feedback and support. Once again, thank you for choosing Top Furniture and for your kind words. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.
Posted 1 month ago
John
Verified Buyer
“Purchase took many many weeks to arrive, once delieverd and un boxed product was faulty, there is obviously a quality control issue here from the manufacturers as i dont believe they are checked once delivered into the country. In fairness to Top Furniture they had no quiblle once i had sent them the evidence to arrange pick up and reimburse my account so 5 stars for that.”
Helpful Report
Posted 1 month ago
Vaughan Bond
Verified Buyer
“Greatest Toulouse Solid Black Oak Two Drawers Bedside Table, SAFE for My Gold 🥇 Coins, That I Could Have Wished For??? Thank you, Vaughan M. G. Bond, (Treasurer).”
Helpful Report
Posted 1 month ago
Dear Vaughan M. G. Bond, Thank you for your glowing 5-star rating of Top Furniture. We appreciate your kind words. We are delighted to hear that the Greatest Toulouse Solid Black Oak Two Drawers Bedside Table has provided the perfect safety for your precious gold coins. Once again, thank you for your generous review and for choosing Top Furniture. We truly value your continued support. Regards Customer service team
Posted 1 month ago
Lynne
Verified Buyer
“Looks lovely and is sturdy, even though the back piece isn't solid wood. Deep wooden top looks great. Delivery was prompt and the delivery man was very helpful.”
Helpful Report
Posted 1 month ago
Dear Lynne, Thank you so much for taking the time to leave your review of Top Furniture. We appreciate your feedback and are thrilled to hear that you find our furniture to be both lovely and sturdy. Its also great to know that our prompt delivery service met your expectations. Our in house delivery team takes pride in their service, and we are glad to hear that the delivery men were helpful. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Pat
Verified Buyer
“Fab product and delivery men were very helpful would definately use again”
Helpful Report
Posted 1 month ago
Dear Pat, Thank you for your 5-star rating of Top Furniture. We're thrilled to hear that you had a great experience with us. We are glad that you found our product to be fabulous and that our delivery personnel were helpful. We truly appreciate your kind words and the opportunity to serve you. Once again, thank you for choosing Top Furniture. We look forward to being of assistance to you in the future. Regards Customer service team
Posted 1 month ago
Christopher
Verified Buyer
“Looks great, perfect for where we want it, but one of the shelves doesn't sit properly and there is a gap in a door join. Not great construction.”
Helpful Report
Posted 1 month ago
Dear Christopher, Thank you for taking the time to share your review for your order. We appreciate your feedback and we always wish to ensure our customers' satisfaction, so we are pleased to hear that you are happy with the style and suitability of your order. However, if you would like to contact us in relation to any concerns you may have please do not hesitate to contact us on support@topfurniture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Anonymous
Verified Buyer
“I have used this company a few times over the years and always been very pleased with their service and products. This time however, there is a small problem with one of the chairs in that some of the screws holding the seat on are just loose in their holes. So the seat is a little loose overall. I have the DIY skills to repaire this myself. Probably just a one off. I would recomend Top furniture in general.”
Helpful Report
Posted 1 month ago
Thank you so much for your review and for being a loyal customer of Top Furniture. We greatly appreciate your support and are thrilled to hear that you have been pleased with our service and products in the past. However, we are sorry to hear that you have encountered a small issue this time. If you would like to contact us regarding this please email us on support@topfurniture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Caryl Bryant
Verified Buyer
“Our table and chairs were delivered on time and taken to exactly where we wanted them. The table and charis are in beuutiful condition and match their descriptions exactly. Overall we are very happy with our purchases and would consider buying furniture agasin from Top Furniture.”
Helpful Report
Posted 1 month ago
Dear Caryl, Thank you so much for giving Top Furniture a 5-star rating. We really appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We are also delighted to know that our table and chairs were delivered to you on time and placed exactly where you wanted them and that the items are in beautiful condition and match their descriptions perfectly. Kind regards Top Furniture Customer Support Team
Posted 1 month ago
Elizabeth
Verified Buyer
“Very well made furniture. Customer service fantastic. Will buy again soon thank you.”
Helpful Report
Posted 1 month ago
Dear Elizabeth, Thank you for giving us a 5-star rating on Top Furniture. We are pleased to hear that you found our furniture to be very well made and that our customer service was fantastic. Your satisfaction and positive feedback mean a lot to us. We look forward to serving you again soon. Thank you once again. Regards Customer service team
Posted 1 month ago
Top Furniture is rated 4.8 based on 7,013 reviews
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