Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,044 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,044 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 14th May 2024

Cheryl

Top Furniture 5 star review on 13th May 2024

Jackie

Top Furniture 5 star review on 12th May 2024

Jason Sheard

Top Furniture 5 star review on 11th May 2024

Kevin

7128

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service from start to finish delivered on time and not forgetting what an amazing bed.”

Helpful Report

Posted 2 months ago

Dear Jacqueline, Thank you so much for giving Top Furniture a 5-star rating and we are delighted to hear that you had an amazing experience with our service, from start to finish. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Very happy with the bench. It's exactly what we hoped for and fits well with our table.”

Helpful Report

Posted 2 months ago

Dear Elizabeth, Thank you so much for taking the time to give us a 5-star rating for Top Furniture. We are thrilled to hear that you are very happy with the bench you purchased and it is exactly what you were looking for. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Excellent sideboard”

Helpful Report

Posted 2 months ago

Dear Susan, thank you for taking the time to review Top Furniture. We truly appreciate your feedback and support. Once again, thank you for choosing Top Furniture and for your kind words. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“Purchase took many many weeks to arrive, once delieverd and un boxed product was faulty, there is obviously a quality control issue here from the manufacturers as i dont believe they are checked once delivered into the country. In fairness to Top Furniture they had no quiblle once i had sent them the evidence to arrange pick up and reimburse my account so 5 stars for that.”

Helpful Report

Posted 2 months ago

“Greatest Toulouse Solid Black Oak Two Drawers Bedside Table, SAFE for My Gold 🥇 Coins, That I Could Have Wished For??? Thank you, Vaughan M. G. Bond, (Treasurer).”

Helpful Report

Posted 2 months ago

Dear Vaughan M. G. Bond, Thank you for your glowing 5-star rating of Top Furniture. We appreciate your kind words. We are delighted to hear that the Greatest Toulouse Solid Black Oak Two Drawers Bedside Table has provided the perfect safety for your precious gold coins. Once again, thank you for your generous review and for choosing Top Furniture. We truly value your continued support. Regards Customer service team

Posted 2 months ago

“Looks lovely and is sturdy, even though the back piece isn't solid wood. Deep wooden top looks great. Delivery was prompt and the delivery man was very helpful.”

Helpful Report

Posted 2 months ago

Dear Lynne, Thank you so much for taking the time to leave your review of Top Furniture. We appreciate your feedback and are thrilled to hear that you find our furniture to be both lovely and sturdy. Its also great to know that our prompt delivery service met your expectations. Our in house delivery team takes pride in their service, and we are glad to hear that the delivery men were helpful. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Fab product and delivery men were very helpful would definately use again”

Helpful Report

Posted 2 months ago

Dear Pat, Thank you for your 5-star rating of Top Furniture. We're thrilled to hear that you had a great experience with us. We are glad that you found our product to be fabulous and that our delivery personnel were helpful. We truly appreciate your kind words and the opportunity to serve you. Once again, thank you for choosing Top Furniture. We look forward to being of assistance to you in the future. Regards Customer service team

Posted 2 months ago

“Looks great, perfect for where we want it, but one of the shelves doesn't sit properly and there is a gap in a door join. Not great construction.”

Helpful Report

Posted 2 months ago

Dear Christopher, Thank you for taking the time to share your review for your order. We appreciate your feedback and we always wish to ensure our customers' satisfaction, so we are pleased to hear that you are happy with the style and suitability of your order. However, if you would like to contact us in relation to any concerns you may have please do not hesitate to contact us on support@topfurniture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“I have used this company a few times over the years and always been very pleased with their service and products. This time however, there is a small problem with one of the chairs in that some of the screws holding the seat on are just loose in their holes. So the seat is a little loose overall. I have the DIY skills to repaire this myself. Probably just a one off. I would recomend Top furniture in general.”

Helpful Report

Posted 2 months ago

Thank you so much for your review and for being a loyal customer of Top Furniture. We greatly appreciate your support and are thrilled to hear that you have been pleased with our service and products in the past. However, we are sorry to hear that you have encountered a small issue this time. If you would like to contact us regarding this please email us on support@topfurniture.co.uk and we will get back to you as swiftly as possible. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Our table and chairs were delivered on time and taken to exactly where we wanted them. The table and charis are in beuutiful condition and match their descriptions exactly. Overall we are very happy with our purchases and would consider buying furniture agasin from Top Furniture.”

Helpful Report

Posted 2 months ago

Dear Caryl, Thank you so much for giving Top Furniture a 5-star rating. We really appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We are also delighted to know that our table and chairs were delivered to you on time and placed exactly where you wanted them and that the items are in beautiful condition and match their descriptions perfectly. Kind regards Top Furniture Customer Support Team

Posted 1 month ago

“Very well made furniture. Customer service fantastic. Will buy again soon thank you.”

Helpful Report

Posted 2 months ago

Dear Elizabeth, Thank you for giving us a 5-star rating on Top Furniture. We are pleased to hear that you found our furniture to be very well made and that our customer service was fantastic. Your satisfaction and positive feedback mean a lot to us. We look forward to serving you again soon. Thank you once again. Regards Customer service team

Posted 2 months ago

“Great service & fantastic piece of furniture very well made. great delivery service. All Round 10/10”

Helpful Report

Posted 2 months ago

Hi Kevin. Thank you for giving Top Furniture a 5-star rating. We are happy to hear that you had a great experience with us. Your kind words mean the world to us. Thank you once again for your wonderful review. We greatly appreciate your support and hope to serve you again in the future. Regards Customer service team

Posted 2 months ago

“Obsessed with the Toulouse Range by Top Furniture. I’ve just received the double wardrobe and dressing table and they are both not only fabulous to look at but well made and of high quality. The dressing table came fully assembled and the wardrobe although needed some construction was very simple and quick and both packaged securely, the delivery team kindly took all boxes to upstairs to the room of choice too. I can not recommend Top Furniture enough.”

Top Furniture 5 star review on 12th March 2024

Helpful Report

Posted 2 months ago

Dear Tanya, Thank you for your review of Top Furniture. We are thrilled to hear that you are obsessed with our Toulouse Range. We are delighted that the double wardrobe and dressing table have exceeded your expectations. Thank you once again for your review and for recommending Top Furniture. It means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“What a lovely piece of furniture! Read all the good reviews of Top furniture, it was too good to be true until we got our table. It is very sturdy, decent quality, look great in our dining room. Buying and delivering process were simple, smooth and fast. Will definitely buy from Top furniture again!”

Helpful Report

Posted 2 months ago

Dear Matthew, Thank you for your kind words and for giving Top Furniture a 5-star review. We are thrilled to hear that you had a good experience with us. Your feedback means a lot to us. We are delighted to know that your table exceeded your expectations and that it is a lovely addition to your dining room. We take great pride in offering sturdy and high-quality furniture, so it's gratifying to hear that you found it to be exactly that. We are also glad that the buying and delivering process was simple, smooth, and fast for you. Providing a seamless experience is something we strive for, and we appreciate you recognizing our efforts. We look forward to serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“We like the product, tall bookcase unit, but not happy that we were left to unwrap and diispose of packaging. At 79 years old, living in an apartment, this was not an easy job for us. It would preclude us from buying large items from you in future. We have purchased items from other companies and, without exception, they have unpacked the item and removed all packaging.”

Helpful Report

Posted 2 months ago

“Excellent service from phone staff to delivery men faultless And the furniture matches all the above Great quality and great value. Thank you”

Helpful Report

Posted 2 months ago

Dear John, thank you for your review of Top Furniture. We truly appreciate your kind words and feedback. It's fantastic to hear that you had an excellent experience with us, from our phone staff to the faultless delivery service. We are delighted that the furniture not only matched your expectations but also proved to be of great quality and value. Your satisfaction is our top priority, and we couldn't be happier knowing that we met your needs. Thank you once again for choosing Top Furniture, and we hope to have the pleasure of serving you again in the future. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“Lovely piece of furniture checked it when it arrived everything OK so covered it back up as we're decorating can't wait to show it”

Helpful Report

Posted 2 months ago

Dear Helen, thank you for your review of Top Furniture. We appreciate your kind words and are thrilled that you had a positive experience with us. Once again, thank you for choosing Top Furniture. If you have any further inquiries or need assistance, please don't hesitate to reach out. We're here to provide you with the best service possible. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“Lovely furniture, great company who kept me up to date with delivery and queries. Delivery men efficient and helpful. Would use this company again.”

Helpful Report

Posted 2 months ago

Dear Karen, thank you for your review of Top Furniture. We are thrilled to hear that you find our furniture lovely and that our company has met your expectations in terms of keeping you updated with delivery and queries. We truly appreciate your loyalty as a customer and we're delighted to hear that our delivery team was efficient and helpful. It is always our goal to provide excellent service from start to finish, and your feedback reaffirms the hard work we put in every day. Thank you once again for your kind words, and we sincerely hope to serve you again in the future. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“Nice furniture and arrived exactly when stated !!”

Helpful Report

Posted 2 months ago

Thank you for the review Claire, we greatly appreciate your kind feedback. Kind regards, Top Furniture Support Team.

Posted 2 months ago

“Very pleased with table and chairs ordered. Great quality at a great price. Minimal wait for delivery of all items ordered and delivered to room required”

Helpful Report

Posted 2 months ago

Thank you, Julie, for taking the time to share your review. We really appreciate your feedback and are glad to hear that you are very pleased with the table and chairs you ordered. It's also great to know that you find our products to be of great quality and value for money. Kind regards Top Furniture Customer Support Team

Posted 2 months ago

Top Furniture is rated 4.8 based on 7,044 reviews