Top Furniture Reviews

Name: Top Furniture
Address: Station Yard, Station Road,, Station Yard, Station Road,, United Kingdom
Rating: 4.83

4.8 Rating 7,027 Reviews

97 %

of reviewers recommend Top Furniture

4.8

Based on 7,027 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Top Furniture:

Home furniture retailer specialising in country style painted and oak furniture products for the living room, dining room, kitchen and bedroom. Toulouse painted ranges available in white, grey and black as shown on our Instagram page @topfurnitureuk

Visit Website

Phone:

01889 560999

Email:

sales@topfurniture.co.uk

Location:

Station Yard, Station Road,,
Station Yard, Station Road,
United Kingdom
ST14 8AX

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Top Furniture 5 star review on 9th May 2024

7111

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The television cabinet was excellent however the large table in the nest of tables has a slight chip on the edge of the table”

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Posted 1 year ago

“Was not told we had to build the Dining room table .”

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Posted 1 year ago

“I'm a little disappointed with my furniture - it wasn't cheap either! Once l unpacked l noticed a few flaws and to be honest l was expecting better quality although not enough to return the items. I'm really fussy and just picked up on a few things. The finish should have been better for the price.Top Furniture it wasn't! Love the Oak tops but l wouldn't order anything else!”

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Posted 2 years ago

“It took 4 months for you to finally get it right but get it right you did, good value for money, good communication, Sorry won’t be using you in future due to the wait.”

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Posted 2 years ago

“We traveled from Lancashire to Uttoxeter and were disappointed that all three items we wished to purchase were not on view. Very polite sales staff. Pleasantly surprised that items were in stock and delivered in three working days. Disappointed that one item (smallest of a nest of tables) was damaged and had to be replaced. Offered a discount if we accepted the damage but Top Furniture seemed a little inflexible in resolving the issue. We have therefore asked for a complete replacement set to be delivered.”

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Posted 2 years ago

“Don't expect any thing other than "ok"”

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Posted 2 years ago

“I was disappointed..the cream colour was very yellowy and the measurement of the length didn't appear to have included the ridge at the bottom so it didn't fit in my intended place. I'm very close to returning it”

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Posted 2 years ago

“Pleases with chairs but the legs are a darker wood colour than the pictures”

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Posted 2 years ago

“I have purchased the sideboard, bedside tables and dressing table in farmhouse cream oak and it is excellent quality and I’m very pleased with it. On the downside , the dressing table was left outside my door at 630am with no warning when I was expecting it to be carried inside for me. In addition I would very much like to purchase the matching bed and wardrobe but the company have already refused to carry it upstairs and assemble it for me which is very disappointing. I would be happy to wear a mask and observe social distancing.”

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Posted 2 years ago

“Products are good quality but £100 delivery charge to Aberdeen is an absolute rip-off when it’s free to Dundee”

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Posted 2 years ago

“Very happy with the furniture so far. Thank you Mark and Kieron for all of your help. You both have a friendly, approachable nature, shame the same can’t be said for Carl, who needs some training also needs to loose the chip on his shoulder. The delivery team ( the call handlersI mean, not the actual delivery men, they were great) need so work too.”

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Posted 2 years ago

“1) Delivery Time. On-Time Excellent 2) Quality A little disappointed, lightweight furniture, was expecting a more robust unit 3) Price I should have waited a further week before ordering, Price reduced by £50 after 7 days”

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Posted 2 years ago

“Delivery and communication excellent. Went for higher price break for better product? Oak lid to blanket box is superb. Sadly the rest of the cabinetry is left wanting. Poorly finished especially in the feet areas, rough edges on the painted edges. Unfortunately two screws were missing from one of the hinges. I can refit myself to save rejection but this could be better. Overall a nice unit as it will not be on full display.”

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Posted 2 years ago

“1. We bought a dining table. It is exactly as advertised. 2. However, many of your competitors offer an assembly service at a reasonable charge. I suggest you could do the same. 3. The delivery men first unloaded the wrong table; fortunately they discovered their mistake before they left. Easily done perhaps if they had a hectic delivery schedule.”

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Posted 2 years ago

“This unit is well designed and is constructed from pine and a fair amount of MDF. It is unusual to find such a large chest which is why I bought it as I wanted to streamline my bedroom. However I was torn as I usually buy real, solid wood preferably with dovetail joints. It seems a solid chest of drawers but there are compromises due to the construction materials, namely the drawer function which slides via a plastic wheel in a recess resulting in a slightly clunky action. It is also necessary to “position” the drawer when closing to ensure there is not an uneven gap between the drawer and framework which not aesthetically pleasing when it occurs. Would also like to see the quality of finish on the top the chest reflected in the sides and a little more paint on the “hidden” areas even if this increased the cost. That said it is an attractive unit that makes a statement and offers good storage.”

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Posted 2 years ago

“The dressing table itself is fine - it’s solid. Marked down as I was offered a middle of Monday delivery with very limited choice (the alternative was 2 weeks later, and I have already waited a month) and they left the dressing table on the ground floor, stating that they only do ground floor deliveries - difficult if you’re a woman on her own, and need the dressing table in an upstairs bedroom.”

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Posted 2 years ago

“I had to return the dining chairs as I thought I was getting four instead of 2, but anyhow, the company gave me a refund without any issues, although I did have to pay 20 quid for collection.”

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Posted 2 years ago

“Product good quality but service poor. Advertisement a little misleading in stock or available check. Delivery very late and no communication unless I called first.”

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Posted 2 years ago

“I liked the table but was disappointed that the top is an orange colour- more like pine than oak. I will probably have to sand and re-stain to a better colour”

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Posted 2 years ago

“Furniture is lovely, but they don’t sit level on the floor poor workmanship.”

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Posted 2 years ago

Top Furniture is rated 4.8 based on 7,027 reviews