Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,040 Reviews

98 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,040 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Dremel Work station was at the best price I found and arrived promptly. It is a reasonably solid construction with an aluminum base whose slots accept clamping devices.”

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Posted 8 years ago

“excellent machine stop start button needs clarity once working it did all that I required”

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Posted 8 years ago

“Items were ordered as a Christmas present for my brother Arrived on time , well wrapped and in fine condition. Thanks Niall”

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Posted 8 years ago

“Was looking for a more compact 4 stroke leaf blower when I came across this one. Bit pricy on the net till I found Watkins price, between 40 and 90 pounds cheaper than most. Ordered, delivered and operational in 2 days. Nice little machine and only a three click process when you get it out the box. They even give you a wee bottle of oil to get you started. Used it twice since purchase, great wee machine.”

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Posted 8 years ago

“First time I have used tool store had no problems. Good”

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Posted 8 years ago

“Great friendly fast service”

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Posted 8 years ago

“Having decided to purchase a Makita power washer, I ordered the item, and I received a phone call advising me the day of delivery which was only a matter of days, the power washer when first used had a fault and it did not work, this being reported to customer services they arranged for a courier to collect it the following day so far so good. This is when things went downhill, after one week of it being returned having not heard from them i rang enquiring whether the power washer were to be replaced or repaired, and was told it had been sent off to Makita to be looked at and customer services would ring them to determine the position of the repair (very odd and confusing seeing that Alan Wadkins returns policy states that Makita products are repaired on site) and I was told it was in the process of repair and i would be contacted when complete, not so, I had to ring again, this time I was told it had been repaired and would be despatched, I asked for report on the nature of the fault and was told the printer was out of action so the details of the fault was not available, I also asked for a delivery date, this time I'm told it would be noted down to call me advising of the day, a day or so later I went out for the day, when I arrived back home the repaired power washer had been delivered without prior notification. The service at the begining was excellent, thereafter communication was abyssmal and now after a couple of months I'm still waiting for the report ?”

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Posted 8 years ago

“delivered as promised. excellent price. packaging could be better.”

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Posted 8 years ago

“GOOD PRICE GOOD SERVICE DELIVERED ON TIME WILL USE AGAIN”

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Posted 8 years ago

“Good price. Speedy delivery. Not all products enjoy the good price though.”

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Posted 8 years ago

“Very helpful when rang and the best price with quick delivery. Packaging for naked drill could have been better…”

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Posted 8 years ago

“Good service, competant prices”

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Posted 8 years ago

“Although I have yet to use the sander I bought, it arrived well packed and on time. Good service.”

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Posted 9 years ago

“Excellent service delivery received earlier than expected.”

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Posted 9 years ago

“Excellent service - goods were here very quickly. Will certainly use this company again.”

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Posted 9 years ago

“After researching my proposed purchase of a Makita DLX2005, Toolstore Alan Wadkins Ltd were one of the best for pricing and appeared to a reputable company to deal with. On the latter I was not disappointed as I was kept updated by excellent communications and my order was delivered very well packaged and within 24 hours. The only downside which some may consider not worthy of a mention was that some of the original packaging to the set was missing which resulted in the painted "Makita" tool case lettering being heavily scratched. Other than the aforementioned I would have awarded 5 stars.”