Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,717 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

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Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product and price and swiftly dispatched and delivered BUT I seemed to have missed any notification of the delivery day and time and I found it left on the drive by the side of my car and pretty visible to passers by. £300 at risk of theft .No card was put through my letter box- I just saw it when I opened my front door . Don't think it had been there long since my last opening of the door. So all's well that ends well, but could really improve by texting delivery dates and time.”

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Posted 5 years ago

“Good communication throughout via emails. Quick delivery considering the current pandemic. Would really recommend to family and friends.”

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Posted 5 years ago

“Happy all round great service thanks Martin”

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Posted 5 years ago

“Good ! but the packaging was very poor and had split open on delivery revealing the tool inside ! luckily seems to be no damage !”

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Posted 5 years ago

“Very speedy delivery - exceptional given circumstances around Corona virus. Unfortunately part of my order was actually for someone else so is being returned”

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Posted 5 years ago

“It was easy to order item but have not yet received the tool. Had an email informing me it was out of stock but haven't been informed when I will get my order. Soon I hope!.”

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Posted 5 years ago

“Hi. I have not received my order yet as part of it is out of stock at the moment. I will gladly write a review once I have received it. Many thanks Owen”

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Posted 5 years ago

“Wouldn’t deliver to required address because I paid by card, hence 4 star. Apart from that, outstanding. Delivered next day, fastest delivery I’ve had in a long time.”

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Posted 5 years ago

“Very good and quick service. DPD let you down delivered the parcel to the wrong address!! Perhaps you can send them a review!! Will use you again, thanks”

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Posted 5 years ago

“Quick delivery, good price, reliable service.”

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Posted 5 years ago

“One of our jacks was missing rubber pad”

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Posted 5 years ago

Hi Just a quick reply to this feedback left the order number which this is against is for a Milwaukee machine not 3 jacks as per the picture? Not sure these have been purchased from ourselves. Many thanks Martin

Posted 5 years ago

“I placed an order , no problems, the goods arrived very quickly, very satisfied.”

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Posted 5 years ago

“Good tool, well finished but slightly more 'bendy' than I had hoped. Price and delivery from Alan Wadkins Toolstore Excellent”

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Posted 6 years ago

“Good quick service. Had to be guided through web to purchase because you don’t take over a set amount over the phone.”

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Posted 6 years ago

“Item arrived as described.”

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Posted 6 years ago

“I was very pleased with my purchase which was as described. Communication was very good and delivery was very prompt.”

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Posted 6 years ago

“Best price for the product, free next day delivery and arrived well packaged with oil ready to go. Would certainly buy again and be one of my ports of call for further tools / machinery.”

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Posted 6 years ago

“Shredder turned up quickly Would company again”

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Posted 6 years ago

“Very good service product came on time”

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Posted 7 years ago

“I have been asked to write a review? Not possable as I hav still not recieved the strimmer I ordered. Heres hoping it arrives soon!! Thanks”

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Posted 7 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,717 reviews