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Alan Wadkins Tool Store Reviews

4.9 Rating 5,152 Reviews
97 %
of reviewers recommend Alan Wadkins Tool Store
4.9
Based on 5,152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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Alan Wadkins Tool Store 5 star review on 17th May 2025
David Grice
Alan Wadkins Tool Store 5 star review on 8th May 2025
Alexander C Pownall
Alan Wadkins Tool Store 5 star review on 1st May 2025
Andrew Thompson-Smith
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 19th April 2025
Amanda Spriggs
Alan Wadkins Tool Store 5 star review on 27th July 2024
Adam Baron
Alan Wadkins Tool Store 2 star review on 18th July 2024
Jason Lau
32
Anonymous
Anonymous  // 01/01/2019
Dealt with pre-purchase query well. Next day delivery late by one day.
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Posted 5 days ago
Excellent product, dispatched very quickly, great price, only criticism was I never recieved an email to say it had been sent so I could keep an eye out for the product, luckily my wife was in to take delivery.
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Posted 1 week ago
Very fast delivery.
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Posted 1 month ago
I'll rate the product highly, best price I could find....unfortunately I paid 18.95 for next day before noon, bought on a Saturday and got it Tuesday afternoon.
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Posted 1 month ago
I bought a hozelock auto wind garden hose. Delivery was very fast and the item was well-packaged. I haven't opend the box yet so can't say whether it's any good or not.
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Posted 1 month ago
Good products and good delivery time but badly packaged.
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Posted 1 month ago
professionally done
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Posted 2 months ago
Excellent service for most parts. Wasn't happy with having to pay extra for carriage. Definitely use them again
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Posted 3 months ago
Nice simple straight forward purchase.
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Posted 4 months ago
Hi, I am generally impressed with Alan Wadkins, prices for Festool were good and delivery would probably have been very swift if it had not been over the Holiday season. I purchased a Domino Joiner, my disappointment and the reason for not giving five stars, is that it is an expensive, to me, tool and it arrived with the interior packaging damaged and as if the tool had fouled on it and moved around somehow but I am not sure how that could have happened. Other than that I can recommend Alan Wadkins.
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Posted 4 months ago
Just the job. Exactly what I need and a great piece of kit.
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Posted 6 months ago
Got my lawnmower a bit off a delay but after that everything was fine 🙂
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Posted 8 months ago
Good price, but would have liked tracking number when order dispatched instead of having to chase it up.
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Posted 10 months ago
Very easy to order Delivered within 2 days
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Posted 10 months ago
Good price, good dispatch, but very poor packing. Batteries just on a plastic bag. No warning labels as to potentially dangerous contents so courier handling was standard, NOT with the caution that should be applied. Batteries seem to be OK but not supplied with contact guards
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Posted 11 months ago
Very helpful staff. Delivery within 3 days and all reasonably priced.
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Posted 11 months ago
Competitive price, fast delvery, everything intact.
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Posted 1 year ago
Item arrived in good time. Assuming it works well (part of a birthday gift which is being given to the recipient today) sadly the packaging let it down. The box looked like it had been sat on, the box was all squashed. Not ideal when it's a gift
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Posted 1 year ago
The product was just what I wanted well built and fairly priced, easy to put together. Delivery was swift great service. The product was let down by Sealey they did not include sufficient wrapping of the product and in transit metal on metal caused flaking of the paint. The should consider adding an alien key and spanner too.
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Posted 1 year ago
Great service and a slight issue was resolved very quickly by Martin. I would recommend using Alan Wadkins based in my experience.
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Posted 1 year ago
Alan Wadkins Tool Store is rated 4.9 based on 5,152 reviews