Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,717 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@alanwadkinstoolstore.co.uk

Write Your review

Tell us how Alan Wadkins Tool Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great tool,at a great price and delivered reliably.”

Helpful Report

Posted 7 years ago

“Prompt and good service”

Helpful Report

Posted 7 years ago

“Reasonable price . Next day delivery within price.”

Helpful Report

Posted 7 years ago

“I was pleasantly surprised with the quality of the wire stripper and it is also fairly compact. Not bad value for money.”

Helpful Report

Posted 8 years ago

“Good product. Good delivery schedule. Good communication. Value for money”

Helpful Report

Posted 8 years ago

“Good pricing and speedy delivery.”

Helpful Report

Posted 8 years ago

“Good product fast delivery.”

Helpful Report

Posted 9 years ago

“Great price, quick delivery. I would have awarded 5 * but for the poor packaging flimsy for a drill battery with very little protection.”

Helpful Report

Posted 9 years ago

“Spot on transaction, I will definitely use again!”

Helpful Report

Posted 9 years ago

“just keep up the good service you are already doing,and keep the prices competitive.”

Helpful Report

Posted 9 years ago

“I am happy with the service”

Helpful Report

Posted 9 years ago

“The Dremel Work station was at the best price I found and arrived promptly. It is a reasonably solid construction with an aluminum base whose slots accept clamping devices.”

Helpful Report

Posted 9 years ago

“Was looking for a more compact 4 stroke leaf blower when I came across this one. Bit pricy on the net till I found Watkins price, between 40 and 90 pounds cheaper than most. Ordered, delivered and operational in 2 days. Nice little machine and only a three click process when you get it out the box. They even give you a wee bottle of oil to get you started. Used it twice since purchase, great wee machine.”

Helpful Report

Posted 9 years ago

“excellent machine stop start button needs clarity once working it did all that I required”

Helpful Report

Posted 9 years ago

“Items were ordered as a Christmas present for my brother Arrived on time , well wrapped and in fine condition. Thanks Niall”

Helpful Report

Posted 9 years ago

“First time I have used tool store had no problems. Good”

Helpful Report

Posted 9 years ago

“Great friendly fast service”

Helpful Report

Posted 9 years ago

“Having decided to purchase a Makita power washer, I ordered the item, and I received a phone call advising me the day of delivery which was only a matter of days, the power washer when first used had a fault and it did not work, this being reported to customer services they arranged for a courier to collect it the following day so far so good. This is when things went downhill, after one week of it being returned having not heard from them i rang enquiring whether the power washer were to be replaced or repaired, and was told it had been sent off to Makita to be looked at and customer services would ring them to determine the position of the repair (very odd and confusing seeing that Alan Wadkins returns policy states that Makita products are repaired on site) and I was told it was in the process of repair and i would be contacted when complete, not so, I had to ring again, this time I was told it had been repaired and would be despatched, I asked for report on the nature of the fault and was told the printer was out of action so the details of the fault was not available, I also asked for a delivery date, this time I'm told it would be noted down to call me advising of the day, a day or so later I went out for the day, when I arrived back home the repaired power washer had been delivered without prior notification. The service at the begining was excellent, thereafter communication was abyssmal and now after a couple of months I'm still waiting for the report ?”

Helpful Report

Posted 9 years ago

“delivered as promised. excellent price. packaging could be better.”

Helpful Report

Posted 9 years ago

“GOOD PRICE GOOD SERVICE DELIVERED ON TIME WILL USE AGAIN”

Helpful Report

Posted 10 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,717 reviews