Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 5,368 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 5,368 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DPD delayed delivery again”

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Posted 3 years ago

“Quick arrival good service”

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Posted 4 years ago

“Delivery good arrived within a few days , was advised it had been despatched product good”

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Posted 4 years ago

“Excellent service, website quick and easy to navigate to what I wanted. Item delivered within the time stated. My only complaint is that Fedex did not give me a time slot as do many companies. The delivery happened when we were out, however, the Fedex website was easy to use and redelivery was arranged very quickly. I ordered a Bosch hedge trimmer which has had its first use and I am extremely pleased with its performance.”

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Posted 4 years ago

“The website could be improved concerning product info. However the company rep I spoke to was helpful enough with my queries. Quick dispatch.”

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Posted 4 years ago

“Fantastic price Fantastic service Speedy delivery”

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Posted 4 years ago

“I bought a cordless Bosch planer, easy to order, seemed a competitive price, arrived promptly. Only problem it wasn’t made clear that it didn’t have a battery or charger.”

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Posted 4 years ago

Hi Laurence Glad you have received the planer. It does state on the listing this is a bare unit only. GHO12V-20 12v Cordless Planer 56mm Plane Width Bare Unit

Posted 4 years ago

“Good service and delivery but wouldn’t take payment over the phone”

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Posted 4 years ago

“Good price and delivery”

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Posted 4 years ago

“Great items were slightly damaged in transit Alan Watkins offered to replace immediately 01st class service”

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Posted 4 years ago

“Speedy delivery. No Idea when it was coming, just as well I was at home 🙂”

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Posted 4 years ago

“Delighted with service from AW. Faulty unit replaced without fuss by Aiden. Replacement Makita Brushcutter works really well (no horrible vibration unlike original unit). Very pleased, would buy from you again. Only quibble, lack of estimated delivery time by FedEx means staying in all day.”

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Posted 4 years ago

“Very prompt dispatch of product however information re product misleading.Item does not have a reverse mode as stated in product blurb though wasn`t a necessity as far as i was concerned.Makita telescopic hedge trimmer as expected ,works a treat.”

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Posted 4 years ago

“I found the product I wanted cheaper by going directly to the company. I saw the company first of all on Amazon, however, after putting the product in the basket it had increased in price by about £25 within a few hours then the next day it was back to the original price. In the meantime I decided to go to the company’s own store directly and found the price about £5 lower than Amazon had it originally.I have no idea who changes the prices up and down then up again, probably an Amazon algorithm.”

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Posted 4 years ago

“Very prompt service from Alan Wadkins. Returning customer as I have had no issues previously. Came back as the prices were good and items in stock.”

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Posted 4 years ago

“Makita pole trimmer purchased. Product delivered in good time. Happy with purchase. Would recommend invoice to be in an attached format on email to facilitate easier Makita product 3 year registration hence 4 stars.”

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Posted 4 years ago

“Wanted a four strokes trimmer as l was fed up with my Ryobi 2 stroke…kept getting fuel ratio wrong and thing wouldn’t start. Found a four stroke on Alan Wadkins website and it looked a good price ( couldn’t find the same model anywhere so couldn’t compare prices ) anyway it arrived today and l can only think that the strimmer is new old stock as the box was filthy and was commented on by courier when he dropped it off but on opening the box the item is brand spanking new and looks great.. a little more info in the description would have been good so l would have known what to expect but all good in the end… thanks for the deal.👍”

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Posted 4 years ago

“Excellent service fast delivery. Thanks”

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Posted 4 years ago

“Have not opened box yet, Its a good site easy to navigate prompt service Thanks”

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Posted 4 years ago

“Good to deal with this firm - next day delivery, great product. Just a pity the Brushcutter didn't come with a blade - that'll cost you an extra £15.”

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Posted 4 years ago

Alan Wadkins Tool Store is rated 4.9 based on 5,368 reviews