Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,946 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,946 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very profesional and fast service”

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Posted 18 hours ago

“Brilliant company , good prices , great communication & rapid delivery , would recommend”

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Posted 3 days ago

“Great service”

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Posted 3 days ago

“Very easy to buy what I needed and it arrived quickly too.”

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Posted 4 days ago

“Very quick delivery. Arrived early morning used at work same day. Super service”

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Posted 5 days ago

“Very prompt delivery excellent service”

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Posted 5 days ago

“Great value and service . However major negative on two recent orders for festool both orders £ 500 or more both items delivered the systainers were she's due to very poor packaging. With tools in such an expensive price range the packing of the tools needs to be of a much higher standard and sustained need to be bubble wrapped before being boxed up for transit. Have reporters both issues however not received replacement sustained. Happy with their pricing however will look elsewhere for further details where they are better packed”

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Posted 1 week ago

Hi Jim We have just responded to the first email you have sent on the 22nd December in relation to these issues you have had. If we don`t know about the problems then we can`t do anything to help. We have asked you for some images to get this resolved for you so hope these can be provided soon.

Posted 1 week ago

“Ordered several festool items As expected great delivery”

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Posted 1 week ago

“I recently purchased online from this store and I am very happy with service as well as with item quality and price.”

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Posted 1 week ago

“I was trying to get a second battery for my Dremel 8240 rotary tool. Searching the internet,information on the 8240 which was sparse ,confusing and contradictory. I contacted Alan Wadkins sales dept to see if if they could help. They initially came to the same conclusion as myself. Aidan and Martin then contacted Dremeland got matter sorted. Conclusion, the 8240 comes with a 2ah battery for which you cannot get a spare 2ah. However the 3ah battery will fit even though it says on the box "compatible with 8250 and nothing else. Sorted! However I would like to say that Aidan and Martin at Alan Wadkins went out of the way to help solve the problem even though I didn't actually buy the tool from them. Excellent service a rare commodity these days. Full marks to Alan Wadkins and staff, good people to do business with. Will be using them in the future.”

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Posted 1 week ago

“Next day delivery and great updates and emails regarding my purchase.”

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Posted 1 week ago

“good price quick service especialy this time of year with so many deliveries, bought from here before and I`ll buy again dremel drill with a very smart tool box, I like to keep all my tools with there original cases or boxes even the ones I have had for 60yrs plus,”

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Posted 1 week ago

“Alan Wadkins answered my call quickly and courteously. They knew exactly what I needed and were very knowledgeable about the product. Thank you!”

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Posted 1 week ago

“Very easy to order, deivery so fast, amazing. Great Price. would thoroughly recommend.”

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Posted 1 week ago

“Got a cordeles dremel from here. Fantastic service easy to order and quck delivery. Many thanks”

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Posted 2 weeks ago

“Good communication, prompt delivery, parcel supplied was well packed. Quality exellent.”

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Posted 2 weeks ago

“Super quick delivery, great service”

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Posted 2 weeks ago

“Well packaged prompt delivery, recommend.”

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Posted 2 weeks ago

“Good prices. Good delivery service. Prompt service !”

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Posted 2 weeks ago

“Excellent value, should have got one years ago. Deliver time was so quick. Fantastic.”

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Posted 2 weeks ago

Alan Wadkins Tool Store is rated 4.9 based on 4,946 reviews