Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,623 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,623 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 19th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product, Bosch battery lawnmower, is all the manufacturer claims it to be, and I am satisfied with its performance. I was a little disappointed, however, by the delivery. I had a text message from FedEx to advise me that my mower would be delivered the next morning, but it did not arrive at any time on that day. It was delivered the following day, without any prior clarification or apology from FedEx.”

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Posted 1 year ago

“The Mikita battery circular saw came in good time and they use a good DPD courier. The only thing i wish is to allow a change to the delivery address separate from the billing address as i would have like to send it to work and not home”

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Posted 1 year ago

“Super fast, best prices online, can't fault the shop. Not directly their fault but it's a pity that the courier delivered the package 2 days late and arrived (after I had to call the courier service desk) swearing and angry about not being able to find our house!”

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Posted 1 year ago

“Prompt delivery at competitive price”

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Posted 1 year ago

“Very prompt and efficient”

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Posted 1 year ago

“Purchased bosch Rotak mower. Very quick delivery and exactly what I ordered.”

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Posted 2 years ago

“Bought a Milwaukee drill + charger, prompt despatch, competitive price, packaging was very poor. The items were at the bottom of a flimsy box, topped off with loose, broken pieces of polystyrene, with the whole lot jiggling about inside the box and some damage to the box itself, the latter being an obvious consequence of everything being loose inside the box.”

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Posted 2 years ago

“Good service and reliable,just a bugger that it cost extra for delivery to N Ireland.”

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Posted 2 years ago

“Item delivered next day on time free postage and packing. Great service. Thanks.”

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Posted 2 years ago

“Ordered on Friday afternoon and had the Product delivered on Tuesday. I was kept informed on the status too.”

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Posted 2 years ago

“Well…….asking for a review is a bit premature, hence the loss of a star. I can’t fault the purchase and delivery. The price of my Bosch shredder was competitive too. However, I haven’t got it out of the box yet, so can’t review the product……it’s my husband’s Christmas present to me. Hopefully it will be as good as the product reviewing sites says it is.”

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Posted 2 years ago

“DPD delayed delivery again”

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Posted 2 years ago

“Quick arrival good service”

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Posted 2 years ago

“Delivery good arrived within a few days , was advised it had been despatched product good”

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Posted 2 years ago

“Excellent service, website quick and easy to navigate to what I wanted. Item delivered within the time stated. My only complaint is that Fedex did not give me a time slot as do many companies. The delivery happened when we were out, however, the Fedex website was easy to use and redelivery was arranged very quickly. I ordered a Bosch hedge trimmer which has had its first use and I am extremely pleased with its performance.”

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Posted 2 years ago

“The website could be improved concerning product info. However the company rep I spoke to was helpful enough with my queries. Quick dispatch.”

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Posted 2 years ago

“Fantastic price Fantastic service Speedy delivery”

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Posted 2 years ago

“I bought a cordless Bosch planer, easy to order, seemed a competitive price, arrived promptly. Only problem it wasn’t made clear that it didn’t have a battery or charger.”

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Posted 2 years ago

Hi Laurence Glad you have received the planer. It does state on the listing this is a bare unit only. GHO12V-20 12v Cordless Planer 56mm Plane Width Bare Unit

Posted 2 years ago

“Good service and delivery but wouldn’t take payment over the phone”

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Posted 2 years ago

“Good price and delivery”

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Posted 2 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,623 reviews