Alan Wadkins Tool Store Reviews

Name: Alan Wadkins Tool Store
Rating: 4.86

4.9 Rating 4,717 Reviews

97 %

of reviewers recommend Alan Wadkins Tool Store

4.9

Based on 4,717 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

info@alanwadkinstoolstore.co.uk

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Alan Wadkins Tool Store 5 star review on 17th May 2025

David Grice

Alan Wadkins Tool Store 5 star review on 8th May 2025

Alexander C Pownall

Alan Wadkins Tool Store 5 star review on 1st May 2025

Andrew Thompson-Smith

Alan Wadkins Tool Store 5 star review on 19th April 2025

Amanda Spriggs

Alan Wadkins Tool Store 5 star review on 27th July 2024

Adam Baron

Alan Wadkins Tool Store 2 star review on 18th July 2024

Jason Lau

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic price Fantastic service Speedy delivery”

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Posted 2 years ago

“I bought a cordless Bosch planer, easy to order, seemed a competitive price, arrived promptly. Only problem it wasn’t made clear that it didn’t have a battery or charger.”

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Posted 2 years ago

Hi Laurence Glad you have received the planer. It does state on the listing this is a bare unit only. GHO12V-20 12v Cordless Planer 56mm Plane Width Bare Unit

Posted 2 years ago

“Good service and delivery but wouldn’t take payment over the phone”

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Posted 2 years ago

“Good price and delivery”

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Posted 2 years ago

“Great items were slightly damaged in transit Alan Watkins offered to replace immediately 01st class service”

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Posted 2 years ago

“Speedy delivery. No Idea when it was coming, just as well I was at home 🙂”

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Posted 3 years ago

“Delighted with service from AW. Faulty unit replaced without fuss by Aiden. Replacement Makita Brushcutter works really well (no horrible vibration unlike original unit). Very pleased, would buy from you again. Only quibble, lack of estimated delivery time by FedEx means staying in all day.”

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Posted 3 years ago

“Very prompt dispatch of product however information re product misleading.Item does not have a reverse mode as stated in product blurb though wasn`t a necessity as far as i was concerned.Makita telescopic hedge trimmer as expected ,works a treat.”

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Posted 3 years ago

“I found the product I wanted cheaper by going directly to the company. I saw the company first of all on Amazon, however, after putting the product in the basket it had increased in price by about £25 within a few hours then the next day it was back to the original price. In the meantime I decided to go to the company’s own store directly and found the price about £5 lower than Amazon had it originally.I have no idea who changes the prices up and down then up again, probably an Amazon algorithm.”

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Posted 3 years ago

“Very prompt service from Alan Wadkins. Returning customer as I have had no issues previously. Came back as the prices were good and items in stock.”

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Posted 3 years ago

“Makita pole trimmer purchased. Product delivered in good time. Happy with purchase. Would recommend invoice to be in an attached format on email to facilitate easier Makita product 3 year registration hence 4 stars.”

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Posted 3 years ago

“Wanted a four strokes trimmer as l was fed up with my Ryobi 2 stroke…kept getting fuel ratio wrong and thing wouldn’t start. Found a four stroke on Alan Wadkins website and it looked a good price ( couldn’t find the same model anywhere so couldn’t compare prices ) anyway it arrived today and l can only think that the strimmer is new old stock as the box was filthy and was commented on by courier when he dropped it off but on opening the box the item is brand spanking new and looks great.. a little more info in the description would have been good so l would have known what to expect but all good in the end… thanks for the deal.👍”

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Posted 3 years ago

“Excellent service fast delivery. Thanks”

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Posted 3 years ago

“Have not opened box yet, Its a good site easy to navigate prompt service Thanks”

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Posted 3 years ago

“Good to deal with this firm - next day delivery, great product. Just a pity the Brushcutter didn't come with a blade - that'll cost you an extra £15.”

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Posted 3 years ago

“Arrived the next day. I am very pleased with the hedge trimmer, just what I wanted. One problem which I hope I can overcome is the blade cover, it’s extremely hard to get off.”

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Posted 3 years ago

“Very efficient supply and delivery. Just one suggestion that you make it clearer there are no extra belts included with this product - just the one the sander comes fitted with.”

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Posted 3 years ago

“superfast delivery and sometime cheaper”

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Posted 3 years ago

“The item arrived on a Monday after ordering on a Friday as promised. The Makita 36v hedge trimmer works well, cutting branches as per spec. Its slightly heavier than I expected, but will reduce cutting time so no problem.”

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Posted 3 years ago

“Bought a garden shredder at a good price. Delivered promptly but broken upon opening. AW arranged for a next day collection and sent new one four days later. Pretty good in the circumstances.”

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Posted 3 years ago

Alan Wadkins Tool Store is rated 4.9 based on 4,717 reviews