Timberwise (UK) Ltd Reviews

4.64 Rating 181 Reviews
92% of reviewers recommend Timberwise (UK) Ltd

About Timberwise (UK) Ltd: Timberwise have been caring for properties for over 50 years and have built a reputation for quality and professionalism.

We offer a range of solutions for: Dampness, Basement Waterproofing, Dry/Wet Rot, Woodworm and Condensation control.

• Approved by Which? Trusted Traders

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01606 339 070


1 Drake MewsGadbrook Park

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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"Very helpful staff and a smooth service from start to finish - highly recommended"
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"The contractors who visited my property provided excellent customer service and an excellent product. They got on with the work promptly and completed it within a few hours. They also gave me further advice on some issues with the property. I would definitely recommend."
"Very professional service from start to finish. I spoke to Rachel in the Sherborne office, who kept me informed and confirmed my appointment by email. She organised for Andrew to visit me within a couple of days. He was so helpful and offered me some fantastic advice on how I could rectify a woodworm problem in a timber outbuilding. He was honest enough to tell me that because the problem area was very minimal, I could easily treat this myself. I really appreciated this sort of honesty. It's great to find a firm who doesn't try to profit from doing unnecessary work."
Hi Maria - Thanks for the kind words about Rachel and the team. We pride ourselves on our honest and integrity which are the cornerstone of our brand values.
"Incredible friendly and thorough service - highly recommend."
Thanks for the kind review - glad we could be of service!
"We have had condensation in our bungalow for a few years. it was very bad. We contacted Timberwise , after a survey they installed a air ventilation system. It is amazing, we can not believe how good the system is. No more condensation."
"The first person I spoke to at Timberwise was Rachel at Yeovil who arranged for David to carry out a survey and then Justin Bartlett came and carried out the work. Each person was very knowledgeable, helpful, friendly, efficient and the work was carried out on time. Justin deserves a particular mention as we spent most time with him, (albeit he was working up in the attic), but we had a chat on his arrival and again on his departure. We would not hesitate to recommend Timberwise who know what Customer Service actually means.."
"The team from Exeter were very professional and efficient as well as flexible as we were awaiting a completion date for the house before any work could take place. They gave us a competitive quote to sort out the damp proofing as well as get rid of the dry rot that was found on the survey. The gentleman who came to do the work did an amazing job and cleaned up well at the end of the day. Very impressed with that! What could have been a stressful time for us was made so much easier thanks to the considerate actions of the Exeter team. Thanks again guys!"
"Having found we had a serious dry rot problem, we are pleased we made contact with Timberwise who, from the start with the visit of surveyor Michael Horton, through the diagnosis and remedial work carried out by the team of professionals, through to the completion of the works, we were kept informed by all the team and production controller Connie Copsey. Very reassuring at all times and special mention of the first class standard of work by Dave Knott who spent many days with us without causing any inconvenience to us and left the premises each day in a liveable state despite the loss of our kitchen. Stressful time made much easier by the whole Timberwise team. Job done with our thanks."
"We had timber and wet rot treatments carried out in July 2018, following reports from and a meeting with the Timberwise Surveyor (David Laughton) from the Exmouth office. His explanation of the issues and the treatments required were very clear and helpful. The works were carried out by Kevin Pidwell. He was very professional and accommodating throughout. We would have no hesitation in recommending the company."
"The managing surveyor from Timberwise discovered the dry rot when examining a damp problem under the floor. The technician who came out to treat it was punctual, friendly, explained the treatment and efficient in applying it to every possible place affected. He cleaned up and explained how long to leave the room unused and aired. I would recommend the company."
"A very quick efficient service from first survey to the two operatives who applied the treatment. We would have no hesitation recommending this company and its excellent service to others."
Thanks for your review Nick - pleased we were able to help.
"Good workmanship. Clean, Neat and Tidy. Very pleasant workman. Cheerful and polite. Work finished to a high atandard, it has certainly cured our rising damp problem. Price was good and competitive. Would certainly reccomend Timberwise if you want a good professional job done."
Thanks for the review Donald - pleased we were able to put an end to your damp problem.
for you.
"The chap who came to do our woodworm was knowledgeable and professional, a really nice man and a very good worker."
Thanks for the review Sarah - pleased your woodworm problem is now a thing of the past.
"The Timberwise technician arrived on time and got straight to work. They had a pleasant manner and cleaned up after. The surveyor gave accurate information and advice."
"Excellent experience with Timberwise. Punctual, in budget, clean and kept us up-to-date with every step of the job in hand. Very satisified customers."
"Good professional trust worthy employers, little fuss, pleased with the work they carried out."
"I had a surveyor from Timberwise who came and looked at my woodworm. He was very professional and also was very conscious not to over charge or suggest I had more done than needed to be done. When they came and carried out the work they were equally professional and efficient. The price was also the cheapest but that in no way meant they did less of a job. I really could not recommend them highly enough."
Thanks for taking the time to leave a review Moira. I'll share your kind words with the Timberwise London team.
"Very good service from the quote to the job being done"
"Excellent firm. Very good at explanation of problem and various solutions to it. No "pushing " for most expensive. When doing the work Mr Gibson was extremely good. Explained everything he was doing as he went along. Would recommend you to anyone"
"I recently had dry rot works done. Apart from the obvious signs of it, the surveyor took the time to check another room and found more, another company I had round didn't find it. The technician, Dafydd Roberts, was a very tidy worker and kept me informed each day of what he would be doing. All completed in the timescale given."
Timberwise (UK) Ltd is rated 4.64 based on 181 reviews

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