Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,012 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used this company before but very good I must say and would use them again.”

Helpful Report

Hi Sue! Thank you so much for your amazing 5-star review! We’re delighted to hear that you had a great experience with us and that you would choose Tile Warehouse again. Your satisfaction means everything to us! If you need any assistance or have questions in the future, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Small order of tiles, delivery was prompt and convenient and everything arrived in good condition”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We’re so glad to hear that your delivery was prompt and that everything arrived in great condition. It’s always our aim to provide a convenient and smooth experience for our customers! If you ever need anything else, just reach out! Best wishes, Team Tile Warehouse

“Communicated really well”

Helpful Report

Hi Nigit! Thank you for your wonderful 5-star review! We’re so glad to hear that you found our communication to be on point. Keeping our customers informed is a top priority for us, and it’s great to know you experienced that! If you need anything else or have any questions moving forward, we’re here to help. Best wishes, Team Tile Warehouse

“I’ve, bought from Tile Warehouse previously so was confident it would be good. Some, of my tiles arrived broken so I contacted Tile Warehouse and sent photos and video footage. They, responded well within the timeframe and it was sorted out and I’ve got replacement tiles on the way. That, defines a professional company with quality customer service. Well, done Tile Warehouse and especially Alexandros who was a credit to the company. I, would definitely 💯 % recommend Tile Warehouse for great prices, speedy delivery and customer service.”

Helpful Report

Hi Cary! Thank you so much for your glowing 5-star review! We truly appreciate your trust in us, and we’re thrilled to hear that you had a positive experience with our customer service, especially with Alexandros. It’s great to know that we could resolve the issue quickly and keep your project moving forward! Your recommendation means a lot to us, and we’re here for any future needs you may have. Warm wishes, Team Tile Warehouse

“First class service.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're delighted to hear you experienced first-class service with us. Providing exceptional customer care is what we strive for every day! If you need anything in the future, don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Great service, great quality - half the price of identical tiles in a local store. My only advice for improvement would be on delivery service, which is quite expensive and only 1 man pallet drop - with my husband and sons being away, and me injuring my foot earlier in the day, this made things tricky transferring from roadside to garden on my own - our tiles were huge!”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We’re delighted to hear that you loved the quality of our tiles and found them to be a great deal compared to local stores. We truly appreciate your feedback regarding the delivery service; we understand that it can be a challenge at times. Your insights are invaluable to us, and we’ll certainly take them into consideration for the future. If there's anything else we can do for you, just let us know! Warm regards, Team Tile Warehouse

“Beautiful Tiles..Some smashed from the deliverer and they replaced immediately. Look so nice on the floor.”

Helpful Report

Hi Claire! Thank you so much for your glowing 5-star review! We’re delighted to hear that you love the beautiful tiles and that our team was quick to address the delivery issue. Your satisfaction is our top priority, and we’re thrilled that your floors look so nice! If you need any further assistance, don’t hesitate to reach out. Warm wishes, Team Tile Warehouse

“Delivered tiles in good time, excellent quality - very happy - thank you!”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're delighted to hear that your tiles were delivered promptly and that you found their quality to be excellent. Your satisfaction is our priority, and we truly appreciate your feedback! If you ever need assistance in the future, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Super helpful and accommodating”

Helpful Report

Hi Michaela! Thank you for your fantastic 5-star review! We're delighted to hear that you found our team super helpful and accommodating. Your kind words inspire us to keep providing the best service possible! If you ever need assistance in the future, don't hesitate to reach out. Warm wishes, Team Tile Warehouse

“Excellent service”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're delighted to hear that you had an excellent experience with our service. Your support truly motivates us to keep providing the best for our customers. We can’t wait to serve you again! Best wishes, Team Tile Warehouse

“I will recommend to others and will use them again”

Helpful Report

“Have found Tile Warehouse most helpful.”

Helpful Report

Hi Sue! Thank you so much for your lovely 5-star review! We’re delighted to hear you found Tile Warehouse helpful. Your support means so much to us! If you ever need assistance in the future, don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Nice product but unfortunately didn't match”

Helpful Report

Hi Alison! Thank you for taking the time to leave us a 5-star review! We’re glad to hear you like the product, even though it didn’t match your expectations. If you have any questions or need assistance, please don’t hesitate to reach out. Warm wishes, Team Tile Warehouse

“Perfect tiles for my bathroom”

Helpful Report

Hi Neried! Thank you so much for your fantastic 5-star review! We’re delighted to hear that you've found the perfect tiles for your bathroom. Your satisfaction is our priority, and it’s wonderful to know we could help you achieve your vision! If you ever need anything else or have questions in the future, don’t hesitate to reach out. Warm wishes, Team Tile Warehouse

“All good thank you. Easy to order and great to have the follow up from Dean. Delivery on time and driver was helpful.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're delighted to hear that your ordering experience was easy and that Dean's follow-up made a positive impact. We're also glad the delivery was punctual and that our driver was helpful. Your feedback is truly appreciated! If you need anything else, don’t hesitate to reach out. Best wishes, Team Tile Warehouse

“Lovely tiles and brilliant delivery time. Customer service after that has been top notch.”

Helpful Report

Hi Sam! Thank you so much for your amazing 5-star review! We're delighted to hear that you love our tiles and that the delivery was brilliant. It’s wonderful to know our customer service made a positive impression! If there's anything more we can do for you, don't hesitate to reach out. Best wishes, Team Tile Warehouse

“Such a pleasant change to deal with a professional business that gives you what you want and accommodates your exact requirements along with Owens Pallet Delivery, the driver again was very pleasant and helpful, cannot fault your company and delivery service along with your competitive prices, I have been in business for some 35 years and finding a company that gives all of these qualities these days are few and far between, thank you so much and will be using you in the future !!”

Helpful Report

Hi Kevin! Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that you had such a positive experience with our service and the delivery. Your appreciation for our professionalism and helpfulness truly warms our hearts. We're committed to providing competitive prices and outstanding service, so it's wonderful to know we hit the mark for you! We can't wait to serve you again in the future! Warm regards, Team Tile Warehouse