Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,012 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant product and delivered on time,highly recommended”

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“Excellent service. Sample tile arrived well packaged. Will be ordering when I start my doorstep makeover.”

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“Beautiful tiles and well wrapped.”

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“Products exactly as described on site, good price and timely delivery.”

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“Very good company”

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“Unfortunately I cannot upload a photo of my front step and courtyard in flame red quarry tiles. It looks fabulous. I highly recommend this company as in the beginning I ordered just a few tiles to get a near match to the ones I already had (different manufacturer and colour discontinued) but a few were broken. An immediate refund was given. I ordered 6 boxes and not one was broken. Came by courier the next day on a wooden pallet, which my neighbour had. Tiles were also on offer. Thank you so much from a happy customer”

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“Very good from start to finish. Good choice of tiles online, at fair prices. Delivered within the time expected, and we're very helpful when I rang to check on delivery. A first class service.”

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“Great tiles and great service at a great price. Thanks”

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“Tiles were packaged well and delivery was quick. Very impressed.”

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“I didn't think twice about ordering from Tile Warehouse again. Great produce and realy helpful customer services team.”

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“Excellent service and prompt delivery of samples. Communication is faultless.”

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“Good service.”

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“Good choice, delivery happened without issue.”

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Hi there! Thank you for your wonderful 5-star review! We're so pleased to hear that your delivery went smoothly. It's always great to know our customers are happy with their experience. If you need any assistance in the future, feel free to reach out! Best wishes, Team Tile Warehouse

“Quick and easy order sytem, dleivery prompt, prodcuts great. Happy customer”

Helpful Report

Hi Tom! Thank you for your fantastic 5-star review! We're thrilled to hear that you found our ordering system quick and easy, and that your delivery was prompt. It’s great to know you’re happy with your products! If you need anything else in the future, don’t hesitate to reach out. We’re always here to help! Best wishes, Team Tile Warehouse

“Very highly recommended !!!!! Efficiency, punctuality and high quality. Excellent customer service. The tiles look amazing. I can't wait to see then on the barbecue patio.”

Helpful Report

Hi there! Thank you for your glowing 5-star review! We’re delighted to hear that you enjoyed our efficiency, punctuality, and customer service. It's fantastic to know that the tiles have made such a great impression on you! We can't wait to see how they enhance your barbecue patio. If you need any further assistance, feel free to reach out anytime! Warm wishes, Team Tile Warehouse

“I ordered some quarry tiles , unfortunately some were damaged in transit , I emailed the tile warehouse and they could not have been more helpful in resolving the problem, I received some more tiles and a few extra for the inconvenience. The customer service is brilliant and the tiles were top quality, thank you tile warehouse 😎👍”

Helpful Report

Hi John! Thank you so much for your incredible 5-star review! We’re thrilled to hear that our team was able to assist you promptly and that you received quality tiles. Your kind words about our customer service mean the world to us! If there’s anything else we can help you with in the future, please don’t hesitate to get in touch. Warm regards, Team Tile Warehouse

“Would definitely use this company again, excellent quality and service.”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our quality and service to be excellent. It means a lot to us that you would choose to work with us again. If you ever need anything in the future, don't hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Really helpful and not pushy. Found my new place to buy tiles in future 😊👍🏻”

Helpful Report

Hi Sean! Thank you so much for your amazing 5-star review! We're delighted to hear that you found our team helpful and that you didn't feel any pressure. It's great to know that you've found your new go-to place for tiles! 😊 If you ever need assistance in the future, feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Excellent service. Good value. Kitchen not built yet so not ready to order tiles but I think we’ll be back”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service excellent and our value great. We completely understand that your kitchen is still in the works, and we look forward to welcoming you back when you're ready to choose your tiles! If you have any questions in the meantime, don’t hesitate to reach out. We’re here to help! Best, Oliver Tile Warehouse Team

“Great quick service.”

Helpful Report

Hi Harry! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service quick and efficient. Your satisfaction means the world to us! If you need anything in the future, just give us a shout. We're always here to assist! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 1,012 reviews