Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,806 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,806 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, asked for samples and they were sent very quickly. Thank you so much.”

Helpful Report

Hi Kathleen, Thanks for your review and the 5-star rating. We’re glad the samples were sent quickly and you’re happy with the service. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“this was a super company to deal with. Oliver was very patient and went through all the details with me which i really appreciated. I order a large quantity of tiles on Friday and by Monday morning they were delivered.”

Helpful Report

Hi seb, Thanks for your review and the 5-star rating. We’re glad Oliver was patient and helpful, and that your order was delivered swiftly. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Excellent service and prices. Followed up with a call to check that we had received the sample and offered support. Really helpful and professional.”

Helpful Report

“Great fast service from the Tile Warehouse and the courier service they use. Would definitely use again. In fact I've ordered more tiles already.”

Helpful Report

“Perfect delivery and customer service. Tiles and adhesive and grout excellent quality. Will definitely use again in the future”

Helpful Report

Hi Karl, Thanks for your review and the 5-star rating. We’re thrilled to hear the delivery and customer service were perfect and that the tiles, adhesive, and grout met your expectations. We look forward to helping you again in the future. Warm regards, Team Tile Warehouse

“Competitive price quick delivery clear website”

Helpful Report

Hi Stephen, Thanks for your review and the 5-star rating. We’re thrilled to hear you found a competitive price, quick delivery, and a clear website. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very impressed with the Tile Wharehouse from the point of selecting tile etc from website to the prompt and efficient delivery made even better by a very friendly and helpful driver. Both quality,match and price good.”

Helpful Report

Hi David, Thanks for your review and the 5-star rating. We’re really glad you were impressed with the website selection, prompt delivery, and our friendly driver, and that you found the quality, match, and price to be good. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great service. I ordered samples, before I placed my orders for my kitchen and bathroom. Tiles arrived on time. Great service!”

Helpful Report

Hi Janet, Thanks for your 5-star review. We’re glad you’re happy with the service and that the samples helped with your kitchen and bathroom plans. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very responsive”

Helpful Report

Hi M, Thanks for your review and the 5-star rating. We’re glad you found us very responsive. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great quality great delivery time and great customer service Brillaint all round”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re glad you enjoyed the great quality, fast delivery, and excellent customer service. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great time at a great price... Delivered when they said they would”

Helpful Report

Hi Amanda, Thanks for your review and the 5-star rating. We’re glad you had a great time and that delivery was on schedule. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Everything made easy….free samples to help and then ordering very straightforward…extremely competitive pricing …and very helpful videos made available. Was kept informed re progress of order and delivered when expected with care and no damage. Can thoroughly recommend.”

Helpful Report

Hi Paul, Thanks for your review and the 5-star rating. We’re glad you found everything easy—from free samples to the ordering process, pricing, helpful videos, and on-time delivery with care. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Easy to use web site. Great to get samples. My second order, great delivery”

Helpful Report

Hi Janet, Thanks for your review and the 5-star rating. We’re glad you found the website easy to use, enjoyed the samples, and that your second order arrived with great delivery. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Really happy thanks. Great tiles and good fast delivery.”

Helpful Report

Hi Ailsa, Thanks for your review and the 5-star rating. We’re glad you’re really happy with the tiles and the fast delivery. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Quality products,fast delivery,very happy”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re glad you’re happy with the quality products and fast delivery. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very good value and quality”

Helpful Report

Hi Paul, Thanks for your review and the 5-star rating. We’re glad you found the value and quality very good. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Great service, delivered on time, safely packed, very good correspondence, thank you will use again,regards Paul.”

Helpful Report

Hi Paul, Thanks for your review and the 5-star rating. We’re thrilled you’re happy with the service, on-time delivery, safe packaging, and good communication. We look forward to helping you again in the future. Warm regards, Team Tile Warehouse

“excellent quick delivery and delivery driver called before delivery so didnt waste all day sitting at home waiting for them to arive”

Helpful Report

Hi Ashley, Thanks for your review and the 5-star rating. We’re glad the delivery was quick and that the driver called before arrival. We’ll pass your feedback to the team to keep improving. Warm regards, Team Tile Warehouse

“Delivery guy was amazing, files were exactly what I was looking for.”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re thrilled the delivery guy was amazing and that the files were exactly what you needed. We’ll pass your kind words to the team. Warm regards, Team Tile Warehouse

“The tiles arrived on time. The delivery man was lovely & even put my tiles in the garage. They were well packed with no breakages & as described-they look lovely.”

Helpful Report

Hi Annette, Thanks for your review and the 5-star rating. We’re thrilled the tiles arrived on time, the delivery person was lovely and helped by bringing them into the garage, and that they were well packed and as described. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,806 reviews