Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,739 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,739 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Tell us how Tile Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Warehouse 5 star review on 13th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great compamy to deal with. Website is easy to navigate. Good choice of tiles and very reasonably priced. Arrived safely and well packaged. Fast delivery.”

Helpful Report

Hi Elizabeth, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our website easy to navigate and appreciated our selection of tiles at reasonable prices. It’s great to know that your order arrived safely and was well packaged, and we’re glad you had a fast delivery experience! If you need any assistance or have questions in the future, feel free to reach out. We’re always here to help! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team

“We found it easy to order first a sample , then the amount we needed .the job is fone now and looks good especially the colour match Thankyou .”

Helpful Report

“Order was taken, payment was taken, delivery vehicle confirmed, people arranged to take day off for delivery Email re delivery time ignored Telephone call made by me finally confirmed the order was not available, This was nearly 1 month after the order was made and staff said you only know if an item is out of stock the day before delivery-hiw can you run a business with have no knowledge of available stock- I've never received such an awful experience as this!”

Helpful Report

“Really good site and it gave me just what i needed at a great price. Delivery easy and on time”

Helpful Report

“Tiles are good price and great quality. They look great”

Helpful Report

“Great service, the tiles arrived next day !!”

Helpful Report

“These tiles are a beautiful colour but our tiler was not pleased with the quality of the tiles. The back of the tiles were not square, they all had a bend, causing issues when tiling to the wall. Considering they weren't a cheap tile, we are disappointed.”

Helpful Report

“Good site, quick delivery. Great that I was able to order a small quantity with postal delivery”

Helpful Report

“Amazing work from every part. Especially the customer service.”

Helpful Report

“I purchased floor tiles to use on my outdoor kitchen, I only need 6 large tikes to place on top of my work tops. The guys helped me choose a non slip tile & which adhesive & grout to us to make it water( beer) proof. I've never tiled outdoors before so was very glad for the advice on sealing the edges & maintenance. I don't have any pictures as once tiled we packed the bar/ kitchen away for the winter. I checked on it & as to date every thing is exactly has it was when first done in October. We are looking forward to finishing the borders & have talked about tiling due to all the help we were given.”

Helpful Report

“Very fast delivery and the quality-price was ok”

Helpful Report

“Price for tiles very good, but getting a small order delivered is expensive. Part of my order was wrong but customer service was very helpful about getting me a replacement within my tight timescale. The tiles have not yet been laid so I can't comment on how they function.”

Helpful Report

“I am very happy with the purchase of the tiles chosen , good service and delivery”

Helpful Report

“I can highly recommend Tile Warehouse. Excellent customer service. Very competitive price & delivered as and when I was told. My tiles were laid over a ceramic tile after having a new kitchen fitted,they are brilliant!!!. I would highly recommend this company & will be happy to deal again in future. Thank You.”

Helpful Report

“This is second time ordering from your company. Arrived promptly and great service.. no broken tiles and perfect”

Helpful Report

“Tile warehouses’ customer service is excellent, respond very quickly to queries. I am awaiting my small delivery tomorrow as required some extra tiles for the kitchen area that I didn’t envisaged tiling.”

Helpful Report

“I just love using the tiles. Customer service has been excellent and delivery spot-on. Can't complain about price either. So overall, I am really happy. Now I don't tile anything, I use them to create custom projects and the tiles are excellent... Thanks guys...”

Helpful Report

“I was extremely pleased with the tiles.They look great in my kitchen.Very good quality.”

Helpful Report

“Very disappointed by the delivery. The boxed tiles arrived on a small wet pallet, so the bottom of the boxes has disintegrated. Now will have to repackage in order to move them into the property.”

Helpful Report

“A Lovely tiles, happy with the product. Efficient delivery!”

Helpful Report

“I loved the tiles I bought to redo a kitchen for a new flat. They are beautiful! Good value and smooth delivery.”

Helpful Report

Hi there, Thanks for your 5-star review. We’re glad you loved the tiles, found good value, and had smooth delivery. If there’s anything else we can help with, please let us know. Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,739 reviews