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Tile Warehouse Reviews

4.6 Rating 1,070 Reviews
90 %
of reviewers recommend Tile Warehouse
4.6
Based on 1,070 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Tile Warehouse Reviews

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Great compamy to deal with. Website is easy to navigate. Good choice of tiles and very reasonably priced. Arrived safely and well packaged. Fast delivery.
Helpful Report
Hi Elizabeth, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our website easy to navigate and appreciated our selection of tiles at reasonable prices. It’s great to know that your order arrived safely and was well packaged, and we’re glad you had a fast delivery experience! If you need any assistance or have questions in the future, feel free to reach out. We’re always here to help! Thanks for choosing Tile Warehouse! Best regards, Roger Tile Warehouse Team
Unfortunately the colours of the tiles is nothing like the website
Helpful Report
LARGE STOCK VERY EFFICIENT
Helpful Report
Great price, delivered on time and very pleasant customer service. Well done.
Helpful Report
Best price I could found, especially when they are willing to supply the exact number of tile required and not just a box. Small delivery charge but delivery was the next day. Will definitely recommend.
Helpful Report
Great price and servicw
Helpful Report
Hi Paul! Thank you for your amazing 5-star review! We're thrilled to hear that you found our prices and service to be great. Your kind words motivate us to keep providing the best experience possible. We look forward to serving you again soon! Warm regards, Team Tile Warehouse
Needed 6 Red quarry floor tiles for a job , found exactly what I needed on line at The Tile Warehouse. Good communication, good price and great fast delivery. A very happy customer. Thank you .
Helpful Report
Hi Austin! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found exactly what you needed and that our communication and delivery met your expectations. Your satisfaction means the world to us! We can't wait to assist you again in the future! Warm regards, Team Tile Warehouse
Poor quality tiles, badly packaged, 2 of the 8 ordered arrived with corners chipped off. Fortunately I was able to work around this. I will not be ordering from Tile Warehouse again.
Helpful Report
Hi, I am really sorry to hear that you received two managed tiles - Unfortunately due to the nature of the product, sometimes damages can happen. However we pride ourselves in always putting this right as soon as possible. Usually, we are able to provide replacement tiles within 24 hours of being notified of any damages. I will reach out directly to see if we could be of any further assistance. Best wishes, Oliver
Good service. Answered a query I had online promptly.
Helpful Report
Hi Jayne! Thank you for your fantastic 5-star review! We're delighted to hear that our team was able to assist you promptly with your query. Your feedback is incredibly valuable to us and helps us continue to improve our service. We look forward to helping you again soon! Warm regards, Team Tile Warehouse
Great service and product selection. Thank you!
Helpful Report
Hi there! Thank you for your fantastic 5-star review! We're so glad to hear that you enjoyed our service and product selection. Your support is greatly appreciated, and it motivates us to keep delivering our best! We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse
Excellent service; I ordered 30 tiles & got 4 packs of 8!
Helpful Report
Hi Nigel! Thank you for your fantastic 5-star review! We're so glad to hear that you had an excellent experience with us. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We can't wait to serve you again in the future! Warm regards, Team Tile Warehouse
I’m over the moon with the tiles I’ve ordered, unfortunately the job had become expensive as I keep being charged £30 delivery
Helpful Report
Hi Jim! Thank you for your wonderful 5-star review! We're overjoyed to hear you're thrilled with the tiles you ordered. We understand that delivery costs can add up, and we appreciate your feedback. We try to advise customers to ensure they order enough to complete their project as reoccurring delivery fees can be more expensive than planned. We hope to serve you again soon! Warm regards, Team Tile Warehouse
Lovely tiles and communication throughout was great. This helped keep me informed as the tiles took longer than expected to be delivered. However, porch looks stunning with the new tiles!
Helpful Report
Hi there! Thank you for your lovely 4-star review! We truly appreciate your patience regarding the delivery delay, and we're thrilled to hear that the tiles have transformed your porch into something stunning. Your feedback motivates us to keep improving our service! We're always here to help and look forward to assisting you again in the future. Warm regards, Team Tile Warehouse
Easy to order and quick to deliver
Helpful Report
Hi Paul! Thank you for your fantastic 5-star review! We're so glad to hear that you found our ordering process easy and appreciated the quick delivery. Your feedback really encourages us to keep aiming for excellence. We can't wait to serve you again in the future! Warm regards, Team Tile Warehouse
Great service in providing samples so quickly and a pleasant, non pushy telephone follow up.
Helpful Report
Hi Neil! Thank you for your fantastic 5-star review! We’re so glad you appreciated our quick sample service and non-pushy follow-up. Your satisfaction is our top priority, and your kind words inspire us to keep delivering excellent service. We look forward to serving you again soon! Warm regards, Team Tile Warehouse
Prompt receipt of the samples But a request for no emails is being ignored
Helpful Report
Hi Jill! Thank you for your 4-star review! We're glad to hear that your samples arrived promptly. We apologise for any inconvenience with your email preferences and appreciate you bringing this to our attention. We'll work to resolve it as quickly as possible. We appreciate your feedback and look forward to serving you again! Best wishes, Team Tile Warehouse
Most helpful
Helpful Report
Hi there! Thank you for your outstanding 5-star review! We truly appreciate your kind words and are glad to know that you found our team to be helpful. Your satisfaction is our top priority, and it drives us to continue delivering exceptional service. We look forward to assisting you again in the future! Warm regards, Team Tile Warehouse
Very fast delivery lovely tiles and pritti good prices
Helpful Report
Hi Paul! Thank you for your fantastic 5-star review! We're so glad to hear that you loved our tiles and found our prices to be pritti good! Your feedback motivates us to keep up the great work. We look forward to serving you again in the future! Warm regards, Team Tile Warehouse
I'm pleased with Tile Warehouse because I get to find tiles from different countries and this helps me create unique looks in my home! I'm very pleased with the staff and their service!
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Hi Sophia! Thank you for your wonderful 5-star review! We're so glad to hear that you enjoyed exploring our selection of international tiles and that our team provided you with great service. Your creativity in making unique looks for your home inspires us! We can't wait to see what you create next! Warm regards, Team Tile Warehouse
Great service. Just wish the delivery cost was less for small amounts.
Helpful Report
Hi Julie! Thank you for your fantastic 5-star review! We're so glad to hear that you enjoyed our service. We truly appreciate your feedback regarding the delivery costs, as we're always looking for ways to improve our offerings. We hope to see you again soon! Warm regards, Team Tile Warehouse
Our thanks go to, I think his name was Oliver. Helpful chap, good customer service.
Helpful Report
Hi Philip! Thank you so much for your wonderful 5-star review! We're glad to hear that Oliver provided you with helpful service. Your kind words mean a lot to us and inspire our team to keep up the great work. We look forward to seeing you again soon! Warm regards, Team Tile Warehouse
Tile Warehouse is rated 4.6 based on 1,070 reviews