Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,017 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered some quarry tiles , unfortunately some were damaged in transit , I emailed the tile warehouse and they could not have been more helpful in resolving the problem, I received some more tiles and a few extra for the inconvenience. The customer service is brilliant and the tiles were top quality, thank you tile warehouse 😎👍”

Helpful Report

Hi John! Thank you so much for your incredible 5-star review! We’re thrilled to hear that our team was able to assist you promptly and that you received quality tiles. Your kind words about our customer service mean the world to us! If there’s anything else we can help you with in the future, please don’t hesitate to get in touch. Warm regards, Team Tile Warehouse

“Would definitely use this company again, excellent quality and service.”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're thrilled to hear that you found our quality and service to be excellent. It means a lot to us that you would choose to work with us again. If you ever need anything in the future, don't hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Really helpful and not pushy. Found my new place to buy tiles in future 😊👍🏻”

Helpful Report

Hi Sean! Thank you so much for your amazing 5-star review! We're delighted to hear that you found our team helpful and that you didn't feel any pressure. It's great to know that you've found your new go-to place for tiles! 😊 If you ever need assistance in the future, feel free to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Excellent service. Good value. Kitchen not built yet so not ready to order tiles but I think we’ll be back”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our service excellent and our value great. We completely understand that your kitchen is still in the works, and we look forward to welcoming you back when you're ready to choose your tiles! If you have any questions in the meantime, don’t hesitate to reach out. We’re here to help! Best, Oliver Tile Warehouse Team

“Great quick service.”

Helpful Report

Hi Harry! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our service quick and efficient. Your satisfaction means the world to us! If you need anything in the future, just give us a shout. We're always here to assist! Best, Oliver Tile Warehouse Team

“Great price and arrived on time. Would definitely order from here again!”

Helpful Report

Hi Alice! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices great and that your order arrived on time. Your satisfaction means a lot to us, and we can't wait to assist you again in the future! If you need anything, just let us know. We're always here to help! Best, Oliver Tile Warehouse Team

“Really impressed with delivery and service. A1”

Helpful Report

Hi Rachel! Thank you for your fantastic 5-star review! We're thrilled to hear that you were impressed with our delivery and service. A1 feedback like yours truly motivates our team to keep delivering the best! If you ever need anything in the future, feel free to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Fast delivery carefully packaged. Beautiful tile but just a bit too big for my project at this time . Very gd quality tile good mixture of colours .”

Helpful Report

Hi Anne! Thank you for your fantastic 5-star review! We're so glad to hear that you loved the beautiful colors and quality of our tiles. It’s always our aim to ensure that your order arrives quickly and safely. If you ever have any other projects in mind, we’d be more than happy to help you find the perfect tiles that fit your needs. Best, Oliver Tile Warehouse Team

“Great delivery & communication. Matrix orange gloss tiles with orange grout, the wall just glows. Very happy with the result, just what I was hoping for.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you had a great delivery experience and that you’re loving the way your tiles and grout bring your wall to life. It’s always rewarding to know we met your expectations! If you need anything further or have any questions, feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Lovely tiles very happy with them. Prompt delivery and well packaged. Good communication.”

Helpful Report

Hi Deb! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you're very happy with your lovely tiles and that you appreciated our prompt delivery and packaging. Good communication is important to us, so it's wonderful to know that you felt well-informed throughout your experience! If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best, Oliver Tile Warehouse Team

“Very pleased with these tiles , excellent value for the money.”

Helpful Report

Hi there! Thank you for the fantastic 5-star review! We're so glad to hear that you're pleased with the tiles and found them to be excellent value. Your satisfaction is our top priority, and it's wonderful to know we're meeting your expectations. If you ever have any questions or need assistance, just let us know. We're always here to help! Best, Oliver Tile Warehouse Team

“Excellent service all round! Good price for the tiles, delivered on a next day service and the quality is really good. They look amazing in the kitchen - delighted with my purchase.”

Helpful Report

Hi Sheridan! Thank you for your fantastic 5-star review! We’re absolutely thrilled to hear that you received excellent service and that our tiles exceeded your expectations in both quality and appearance. It’s wonderful to know they look amazing in your kitchen! If you need anything else or have questions in the future, please feel free to reach out. We're always here to assist you! Best, Oliver Tile Warehouse Team

“Great tiles, great customer service. Few tiles broken when delivered. Emailed, quick response. replaced and delivered quickly.”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're really glad to hear that you loved our tiles and that our customer service was able to assist you promptly. We strive to provide a smooth experience, and your feedback means the world to us! If you need anything else or have more questions, please don’t hesitate to get in touch. We’re always here for you! Best, Oliver Tile Warehouse Team

“The tiles look very smart on in the new shower enclosure in combination with a coloured hexagonal tile on the other 2 walls. Tiler was happy with them.”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're thrilled to hear that the tiles look smart in your shower enclosure and that your tiler was happy with them. It’s wonderful to see how they complement your design! If you need anything else or have more projects in the future, feel free to reach out. We’re always here to help! Best, Oliver Tile Warehouse Team

“tiles were very reasonably priced, very fast delivery, 8 tiles arrived broken but were replace within 48 hours”

Helpful Report

Hi there! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you found our prices reasonable and that your delivery was fast. We apologize for the inconvenience of the broken tiles, but we’re glad to know we were able to resolve it quickly for you. Your satisfaction is our top priority! If you need anything else in the future, please don't hesitate to reach out. We're always here to assist! Best, Oliver Tile Warehouse Team

“Very impressed with service, orders sent promptly any issues addressed immediately. Excellent customer service which is hard to find these days. Well done Tile Warehouse!!”

Helpful Report

Hi Theresa! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were impressed with our service and that any issues were addressed promptly. Excellent customer service is our priority, and your kind words truly mean a lot to us! If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

“Fast delivery, packaged well , highly recommended,”

Helpful Report

Hi Karen! Thank you so much for your fantastic 5-star review! We're thrilled to hear that your experience with our fast delivery and packaging met your expectations. Your recommendation means a lot to us! If you need anything else or have any questions in the future, feel free to reach out. We’re always here to assist you! Best, Oliver Tile Warehouse Team

“A trouble free transaction. 7 tiles were broken. They were replaced straight away and delivered within 2-3 days.”

Helpful Report

Hi Trish! Thank you for your fantastic 5-star review! We're so glad to hear that your transaction was trouble-free and that we were able to swiftly resolve the issue with the tiles. It’s always our aim to provide a seamless experience for our customers. If you need anything else in the future, please don't hesitate to get in touch. We're here to help! Best, Oliver Tile Warehouse Team

“Quality tiles at a very good price, delivery was prompt and on time, excellent communication throughout.”

Helpful Report

Hi Paul! Thank you so much for your fantastic 5-star review! We're thrilled to hear that you were pleased with our tile quality, pricing, and the prompt delivery! Excellent communication is something we strive for, so it’s great to know you experienced that. If you need anything else in the future, please don’t hesitate to get in touch. We’re always here to assist! Best, Oliver Tile Warehouse Team

“Great products and services”

Helpful Report

Hi there! Thank you for your fantastic 5-star review! We're so glad to hear that you enjoyed our products and services. Your satisfaction means everything to us! If you ever need assistance or have questions in the future, please feel free to reach out. We're always here to help! Best, Oliver Tile Warehouse Team

Tile Warehouse is rated 4.6 based on 1,017 reviews