Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,633 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,633 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

Write Your review

Tell us how Tile Warehouse made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Tile Warehouse 5 star review on 1st December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivered on time, safely packed, very good correspondence, thank you will use again,regards Paul.”

Helpful Report

Hi Paul, Thanks for your review and the 5-star rating. We’re thrilled you’re happy with the service, on-time delivery, safe packaging, and good communication. We look forward to helping you again in the future. Warm regards, Team Tile Warehouse

“excellent quick delivery and delivery driver called before delivery so didnt waste all day sitting at home waiting for them to arive”

Helpful Report

Hi Ashley, Thanks for your review and the 5-star rating. We’re glad the delivery was quick and that the driver called before arrival. We’ll pass your feedback to the team to keep improving. Warm regards, Team Tile Warehouse

“Delivery guy was amazing, files were exactly what I was looking for.”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re thrilled the delivery guy was amazing and that the files were exactly what you needed. We’ll pass your kind words to the team. Warm regards, Team Tile Warehouse

“The tiles arrived on time. The delivery man was lovely & even put my tiles in the garage. They were well packed with no breakages & as described-they look lovely.”

Helpful Report

Hi Annette, Thanks for your review and the 5-star rating. We’re thrilled the tiles arrived on time, the delivery person was lovely and helped by bringing them into the garage, and that they were well packed and as described. Warm regards, Team Tile Warehouse

“Very helpful...speedy delivery All good and recommend.”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re glad you found us very helpful and that the delivery was speedy. We appreciate the recommendation and look forward to helping you again soon. Warm regards, Team Tile Warehouse

“Well that is an experience that was second to none from the ease of using the site through the ordering and payment and then an extremely prompt delivery by a very helpful driver”

Helpful Report

Hi David, Thanks for your review and the 5-star rating. We’re thrilled you had a great experience from the site to payment and the prompt delivery by a helpful driver. We appreciate your support and look forward to helping you again. Warm regards, Team Tile Warehouse

“I seen the tiles elsewhere but was too expensive so I took the chance on ordering from you online. The tiles were perfect and at the price from other retailers. They arrived promptly and no breakages. I would definitely recommend tile warehouse x”

Helpful Report

Hi Marie, Thanks for your review and the 5-star rating. We’re thrilled you found the tiles online good value, that they arrived promptly and without breakages. We appreciate your recommendation. We’ll be here for you in the future. Warm regards, Team Tile Warehouse

“Great service and communication”

Helpful Report

Hi Tessa, Thanks for your review and the 5-star rating. We’re thrilled you’re happy with the service and communication. We’ll pass your feedback to the team. Warm regards, Team Tile Warehouse

“Great company to deal with.”

Helpful Report

Hi Kenny, Thanks for your review and the 5-star rating. We’re thrilled you had a great experience with Tile Warehouse. If you need anything else, we’re here to help. Warm regards, Team Tile Warehouse

“Good customer service,very easy website and good prices. Bought tiles for the en- suite floor looks beautiful”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re thrilled you were happy with our service, found the website easy, and that the tiles look beautiful in your en-suite. Warm regards, Team Tile Warehouse

“Great delivery, one tile was cracked but was easily rectified by a refund. Will order again if needed in the future”

Helpful Report

Hi there, Thanks for your review and the 5-star rating. We’re glad the delivery went smoothly and that the refund resolved the cracked tile. We’ll be here if you need tiles in the future. Warm regards, Team Tile Warehouse

“Tiles were great price and were delivered very quickly”

Helpful Report

“Great thanks”

Helpful Report

“Great service and product . Thank you”

Helpful Report

“Order delivered on time and high quality tiles.”

Helpful Report

“Tiles look really lovely down the only issue I had I didn’t realise it was kerb side delivery”

Helpful Report

“Easily set out, advisors on amount of adhesive and grout needed with order.”