Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 1,742 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,742 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 13th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful customer service I placed order and choose delivery date however had to rearrange and the girl I spoke to was fabulous and sorted it out”

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“We found it easy to order first a sample , then the amount we needed .the job is fone now and looks good especially the colour match Thankyou .”

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“Really good site and it gave me just what i needed at a great price. Delivery easy and on time”

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“Tiles are good price and great quality. They look great”

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“Great service, the tiles arrived next day !!”

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“Good site, quick delivery. Great that I was able to order a small quantity with postal delivery”

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“Amazing work from every part. Especially the customer service.”

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“Very fast delivery and the quality-price was ok”

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“I am very happy with the purchase of the tiles chosen , good service and delivery”

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“I can highly recommend Tile Warehouse. Excellent customer service. Very competitive price & delivered as and when I was told. My tiles were laid over a ceramic tile after having a new kitchen fitted,they are brilliant!!!. I would highly recommend this company & will be happy to deal again in future. Thank You.”

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“This is second time ordering from your company. Arrived promptly and great service.. no broken tiles and perfect”

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“Tile warehouses’ customer service is excellent, respond very quickly to queries. I am awaiting my small delivery tomorrow as required some extra tiles for the kitchen area that I didn’t envisaged tiling.”

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“I just love using the tiles. Customer service has been excellent and delivery spot-on. Can't complain about price either. So overall, I am really happy. Now I don't tile anything, I use them to create custom projects and the tiles are excellent... Thanks guys...”

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“I was extremely pleased with the tiles.They look great in my kitchen.Very good quality.”

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“A Lovely tiles, happy with the product. Efficient delivery!”

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“I loved the tiles I bought to redo a kitchen for a new flat. They are beautiful! Good value and smooth delivery.”

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Hi there, Thanks for your 5-star review. We’re glad you loved the tiles, found good value, and had smooth delivery. If there’s anything else we can help with, please let us know. Warm regards, Team Tile Warehouse

“Finding the exact tiles was a nightmare my husband said to checkout Tile Warehouse. Amazing. They haven’t been laid yet still getting everything sorted but can’t wait to see them down. Will recommend Tile Warehouse anytime Thank you so much Maggie Longfield”

Helpful Report

Hi Maggie, Thanks for your 5-star review. We’re glad you found the exact tiles and that you’re excited to see them laid. If there’s anything else we can assist with, please let us know. Warm regards, Team Tile Warehouse

“Good price delivery was excellent. Looking forward to see end result with the tiles.”

Helpful Report

Hi Sally, Thanks for your 5-star review. We’re glad you found good value and that delivery was excellent. We’re looking forward to seeing the final result too—if there’s anything else we can assist with, please let us know. Warm regards, Team Tile Warehouse

“Super helpful team when I reached out & fast response to help me with my queries. Great tiles & fast delivery! Thank you”

Helpful Report

Hi there, Thanks for your 5-star review. We’re glad our team could help quickly and that you’re happy with the tiles and delivery. If there’s anything else we can assist with, please let us know. Warm regards, Team Tile Warehouse

“Only ordered a few full tile samples but was good and quick service. Will definitely order from them when ready to do so”

Helpful Report

Hi there, Thanks for your 5-star review. We’re glad the tile samples arrived quickly and you were happy with the service. If there’s anything else we can help with when you’re ready to order, please let us know. Kind regards, Team Tile Warehouse

Tile Warehouse is rated 4.5 based on 1,742 reviews