Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.59

4.6 Rating 1,004 Reviews

90 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 4 star review on 23rd May 2025

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it hard to get these old no longer in fashion tiles however Tile Warehouse had them, they were a very good price, delivery was cheep! I was told next day delivery, I was given a three hour time window for the delivery and they were delivered within that window. The people I spoke to were polite and help. No complaints. !!”

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“Delivery was on time,Driver very professional and polite.Very reliable service,would thoroughly recommend.”

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“Delivered on time”

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“Absolutely beautiful tiles, delivery was on time. We had some broken tiles that were very quickly replaced. Really good quality tiles.”

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“Very helpful , answered the phone promptly , guided me through ordering extra tiles on the internet , Delivering of tiles was on time Thank you”

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“Very impressed I will be back soon .”

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“Although I didn’t make the order my husband did !!! We are delighted with our tiles”

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“Great communication, customer service, delivery and product. Really competitively prices. Will definitely use them again.”

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“The customer service has been impeccable, I can’t fault them. I had a slight issue with some of my delivery, but the team have gone above and better to help rectify the situation and keep me updated every step. (Even with my silly questions!) nothing was too much trouble and they make sure you have the best experience with them, I would 100% use them again. Thank you”

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“Good tiles, decent price, next day delivery, all good”

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“Great service- thank you”

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“Brilliant service and when I found I was a few tiles short, I ordered them on the Wednesday evening and they arrived on the Friday so didn't hold up the bathroom being finished”

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“Great all round tile ,we used on floor , looks so good , excellent service from delivery to collection, no damage, highly recommended”

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“Very professional, good swift service”

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“Exceptional, recommended”

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“Promote delivery hassle free Saved £300 from the shop price thanks”

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“Tile warehouse delivered on the day expected and the delivery guy was most helpful in moving the pallet of nearly 400 tiles where they were needed. The tiles have now been laid by my tiling contractor and I am very pleased with the job.”

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“My samples were received quite quickly and a few days later someone called to ask my opinion and see if they could help any further. The tile samples were of good quality too.”

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“Tile Warehouse did an amazing job of getting my order to me quickly, delivered by a very lovely delivery man who went out of his way to put my order as close to where I wanted it as possible. When I had an issue with needing and then not needing extra tiles the team at Tile Warehouse acted quickly in response and resolved my issue very promptly. They have a very personal customer service that is uncommon these days and I was very impressed. The tiles were great too and my kitchen looks fantastic, thanks.”

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“Thankyou. All items delivered as promised and all used. Cheers.”

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Tile Warehouse is rated 4.6 based on 1,004 reviews