Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.53

4.5 Rating 1,775 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,775 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant company to do business with, goods delivered quickly and very well packaged to stop any breakages . Tiles were exactly what I wanted. Good follow up from the company after my tiles were delivered. Keep up the good work 👍👍”

Helpful Report

Hi Allister, Thank you for the 5-star review. We’re thrilled you’re pleased with the quick delivery, secure packaging, and tiles. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Fab tiles at bargain price, very happy. Already recommended to friends.”

Helpful Report

Hi Liz, Thank you for the 5-star review. We’re thrilled you’re happy with the tiles at such a bargain price and that you’ve recommended us to friends. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“I bought some wonderful floor tiles from this company. They were a very good price and, unlike many other companies that I had tried ordering similar tiles from, they actually had them in stock, ready to dispatch. I knew the measurements and how many tiles were needed but they also did a calculation for me which was reassuring. The rose was completed over the phone and the tiles were sent out on the exact date that we agreed. My lounge is now tiled and I am extremely pleased with the quality. I wouldn’t hesitate in recommending this company. Many thanks indeed!”

Helpful Report

Hi Geri, Thank you for the 5-star review. We’re delighted you’re happy with the tiles, price, stock availability, and the calculation provided. It’s great to hear the dispatch matched the date you agreed on, and that your lounge looks wonderful. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Excellent price good quality tiles Would definitely use this company again”

Helpful Report

Hi Margaret, Thank you for the 5-star review. We’re glad you’re happy with the price and the quality, and that you’d use us again. Warm regards, Team Tile Warehouse

“Great deals and brilliant service, massive choice of tiles for that perfect touch!”

Helpful Report

Hi Barrie, Thank you for the 5‑star review. We’re thrilled you enjoyed the great deals, brilliant service, and the massive tile range for that perfect touch. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Fast shipping”

Helpful Report

Hi Amy, Thank you for the 5-star review. We’re thrilled you’re happy with the fast shipping. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Excellent product and service.”

Helpful Report

Hi Lynne, Thank you for the 5-star review. We’re thrilled you’re happy with the product and service. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“Great customer service. Love my tiles too!”

Helpful Report

Hi Jennie, Thank you for the 5-star review. We're thrilled you're happy with the tiles and our customer service. If there's anything else we can assist with, please don't hesitate to reach out. Warm regards, Team Tile Warehouse

“Extremely helpful customer service I placed order and choose delivery date however had to rearrange and the girl I spoke to was fabulous and sorted it out”

Helpful Report

Hi Christine, Thank you for the 5-star review. We’re delighted our team could help rearrange the delivery date and that you had a fabulous experience. If there’s anything else we can assist with, please don’t hesitate to reach out. Warm regards, Team Tile Warehouse

“We found it easy to order first a sample , then the amount we needed .the job is fone now and looks good especially the colour match Thankyou .”

Helpful Report

“Really good site and it gave me just what i needed at a great price. Delivery easy and on time”

Helpful Report

“Tiles are good price and great quality. They look great”

Helpful Report

“Great service, the tiles arrived next day !!”

Helpful Report

“Good site, quick delivery. Great that I was able to order a small quantity with postal delivery”

Helpful Report

“Amazing work from every part. Especially the customer service.”

Helpful Report

“Very fast delivery and the quality-price was ok”

Helpful Report

“I am very happy with the purchase of the tiles chosen , good service and delivery”

Helpful Report

“I can highly recommend Tile Warehouse. Excellent customer service. Very competitive price & delivered as and when I was told. My tiles were laid over a ceramic tile after having a new kitchen fitted,they are brilliant!!!. I would highly recommend this company & will be happy to deal again in future. Thank You.”

Helpful Report

“This is second time ordering from your company. Arrived promptly and great service.. no broken tiles and perfect”

Helpful Report

“Tile warehouses’ customer service is excellent, respond very quickly to queries. I am awaiting my small delivery tomorrow as required some extra tiles for the kitchen area that I didn’t envisaged tiling.”

Helpful Report

Tile Warehouse is rated 4.5 based on 1,775 reviews