Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.55

4.6 Rating 1,223 Reviews

89 %

of reviewers recommend Tile Warehouse

4.6

Based on 1,223 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 9th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was on time,Driver very professional and polite.Very reliable service,would thoroughly recommend.”

Helpful Report

Hi John! Thank you for your wonderful 5-star review! We're delighted to hear that your delivery was timely and that our driver provided professional and polite service. Your recommendation means a lot to us and inspires us to keep delivering reliable service. Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Delivered on time”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that your order was delivered on time. Your satisfaction is our top priority, and your feedback truly encourages us to keep providing excellent service. We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Absolutely beautiful tiles, delivery was on time. We had some broken tiles that were very quickly replaced. Really good quality tiles.”

Helpful Report

Hi there! Thank you for the wonderful 5-star review! We’re delighted to hear that you love your beautiful tiles and that our team quickly resolved the issue with the broken tiles. Your satisfaction is our top priority, and it’s great to know you’re happy with the quality and delivery service. We look forward to assisting you with your future projects! Warm regards, Team Tile Warehouse

“Very helpful , answered the phone promptly , guided me through ordering extra tiles on the internet , Delivering of tiles was on time Thank you”

Helpful Report

Hi Margaret! Thank you so much for your wonderful 5-star review! We’re delighted to hear that our team was able to assist you promptly and guide you through the ordering process. It's great to know that your tiles arrived on time as well! Your kind words encourage us to keep providing excellent service. Looking forward to helping you again soon! Warm regards, Team Tile Warehouse

“Very impressed I will be back soon .”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're delighted to hear that you were impressed with your experience. Your kind words mean a lot to us, and we look forward to welcoming you back soon! Warm regards, Team Tile Warehouse

“Although I didn’t make the order my husband did !!! We are delighted with our tiles”

Helpful Report

Hi there! Thank you so much for your wonderful 5-star review! We're delighted to hear that you and your husband are happy with the tiles. Your satisfaction means the world to us, and we appreciate your feedback! Looking forward to helping you with any future projects! Warm regards, Team Tile Warehouse

“Great communication, customer service, delivery and product. Really competitively prices. Will definitely use them again.”

Helpful Report

Hi Tracey! Thank you for your wonderful 5-star review! We're absolutely delighted to hear that you had a great experience with our communication, customer service, and delivery. It's fantastic to know you found our prices competitive too! Your loyalty means the world to us, and we can't wait to assist you with your next project. Take care, Team Tile Warehouse

“The customer service has been impeccable, I can’t fault them. I had a slight issue with some of my delivery, but the team have gone above and better to help rectify the situation and keep me updated every step. (Even with my silly questions!) nothing was too much trouble and they make sure you have the best experience with them, I would 100% use them again. Thank you”

Helpful Report

Hi Abbey! Thank you so much for your wonderful 5-star review! We're delighted to hear that our customer service team was able to assist you and answer all your questions. Your experience is very important to us, and we appreciate you sharing your positive feedback. We're always here to help and look forward to assisting you again in the future! Warm regards, Team Tile Warehouse

“Good tiles, decent price, next day delivery, all good”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're delighted to hear that you're happy with our tiles and appreciated our next day delivery. Your satisfaction means everything to us! We can't wait to assist you again in the future! Warm regards, Team Tile Warehouse

“Great service- thank you”

Helpful Report

Hi there! Thank you for your wonderful 5-star review! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us and motivate our team to keep up the excellent work. We look forward to serving you again! Warm regards, Team Tile Warehouse

“Brilliant service and when I found I was a few tiles short, I ordered them on the Wednesday evening and they arrived on the Friday so didn't hold up the bathroom being finished”

Helpful Report

Hi Dawn! Thank you for your wonderful 5-star review! We’re delighted to hear that our quick service helped you finish your bathroom without delay. Your feedback means a lot to us, and we strive to keep our customers happy every step of the way. We’re here for your future projects anytime! Warm regards, Team Tile Warehouse

“Good quality products with fast delivery times.”

Helpful Report

Hi there! Thank you for your great 4-star review! We're delighted to hear that you found our products to be of good quality and appreciated our fast delivery times. Your feedback means a lot to us, and we’re always striving to improve our services. We hope to see you back with us soon! Kind regards, Team Tile Warehouse

“Great all round tile ,we used on floor , looks so good , excellent service from delivery to collection, no damage, highly recommended”

Helpful Report

Hi Karen! Thank you so much for your wonderful 5-star review! We're delighted to hear that you love the tiles and that our service from delivery to collection met your expectations. Your recommendation means a lot to us! We look forward to serving you again in the future! Warm regards, Team Tile Warehouse

“Very professional, good swift service”

Helpful Report

Hi Bryan! Thank you for your wonderful 5-star review! We’re delighted to hear that you experienced our professional and swift service. Your satisfaction is our top priority, and we appreciate your kind words! Looking forward to serving you again soon! Warm regards, Team Tile Warehouse

“Exceptional, recommended”

Helpful Report

Hi there! Thank you so much for your exceptional 5-star review! We’re delighted to hear you’re recommending us. Your support means the world to us and motivates our team to keep delivering the best. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Promote delivery hassle free Saved £300 from the shop price thanks”

Helpful Report

Hi Jalaludin! Thank you for your wonderful 5-star review! We're delighted to hear that you found our delivery hassle-free and saved a fantastic amount on your purchase! Your feedback means a lot to us and truly motivates our team to keep providing excellent service. We look forward to serving you again soon! Warm regards, Team Tile Warehouse

“Tile warehouse delivered on the day expected and the delivery guy was most helpful in moving the pallet of nearly 400 tiles where they were needed. The tiles have now been laid by my tiling contractor and I am very pleased with the job.”

Helpful Report

Hi Chris! Thank you for the wonderful 5-star review! We're delighted to hear that your delivery went smoothly and that our team was able to assist you with moving the tiles. It’s fantastic to know that you're pleased with the results from your tiling contractor. We appreciate your kind words and look forward to helping you again in the future! Warm regards, Team Tile Warehouse

“My samples were received quite quickly and a few days later someone called to ask my opinion and see if they could help any further. The tile samples were of good quality too.”

Helpful Report

Hi Linda-Jane! Thank you for your wonderful 5-star review! We're delighted to hear that you received your samples quickly and that our team reached out to offer further assistance. It’s great to know you were pleased with the quality as well! Your feedback truly means a lot to us. We look forward to helping you with your tile projects in the future! Warm regards, Team Tile Warehouse

“Tile Warehouse did an amazing job of getting my order to me quickly, delivered by a very lovely delivery man who went out of his way to put my order as close to where I wanted it as possible. When I had an issue with needing and then not needing extra tiles the team at Tile Warehouse acted quickly in response and resolved my issue very promptly. They have a very personal customer service that is uncommon these days and I was very impressed. The tiles were great too and my kitchen looks fantastic, thanks.”

Helpful Report

Hi Tracy! Thank you so much for your wonderful 5-star review! We're delighted to hear that our team and delivery service exceeded your expectations. It's great to know that we could resolve your issue quickly and that you're loving your new tiles – your kitchen looking fantastic is the best reward for us! We truly appreciate your kind words about our personal customer service, and we look forward to assisting you in the future. Warm regards, Team Tile Warehouse

“Thankyou. All items delivered as promised and all used. Cheers.”

Helpful Report

Hi H! Thank you for your wonderful 5-star review! We're delighted to hear that everything was delivered as promised and that you've put them to good use. Your support means everything to us! Cheers to your next project! Warm regards, Team Tile Warehouse

Tile Warehouse is rated 4.6 based on 1,223 reviews