Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.54

4.5 Rating 1,900 Reviews

89 %

of reviewers recommend Tile Warehouse

4.5

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered three samples and they arrived next day. Excellent service. I can immediately see that one tile won't work for me, now I have to choose between the other two.”

Helpful Report

“Lovely samples and easy to order, thanks”

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“Cheaper than their competitors and excellent customer service when needed, I'll be back”

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“Good value and fast delivery”

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“God love them.”

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“I needed some idea of what tiles to buy for my outside porchway. I landed on the Tile Warehouse via Google. They have quite a selection but once I had an idea what I wanted I ordered a couple of sample tiles. It was so easy to do that compared to some other tile outlets, a breeze really! Anyway, they are on their way to me. I am quite excited because the job needs doing and I think I will choose one of these tiles. Problem sorted; well almost! Thank you Tile Warehouse.”

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“Samples were dispatched in great time, thanks so much!”

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Hi there, Thanks for the great review. We’re really glad to hear samples were dispatched in great time. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“I ordered a sample and it came much faster than I expected, wrapped fantastically well and super quality”

Helpful Report

Hi there, Thanks for the great review. We’re really glad to hear the sample arrived quickly, was wrapped fantastically well, and that you’re happy with the quality. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Easy online ordering, prompt communication and delivery even to remote west wales. Top job!”

Helpful Report

Hi there, Thanks for the great review. We’re really glad to hear online ordering was easy, communication was prompt, and delivery reached remote West Wales quickly. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Easy site to see the tiles, easy to order samples.”

Helpful Report

Hi there, Thanks for the great review. We’re really glad to hear the site was easy to use and that ordering samples was straightforward. If you need anything else, just let us know. Warm regards, Team Tile Warehouse

“Very helpful and knowledgeable. A really good selection of tiles”

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“We tried other larger companies and were let down, Tile Warehouse have been fabulous from start to finish. Even through a family emergency which threatened to stop us proceeding with our project, they were responsive and helpful. Fortunately, we never ended up having to return the tiles, but I have no doubt the return process would have been as smooth as placing the original order.”

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“Excellent advice on line re amount needed. Tiles to be installed late April so still in boxes. They look like amazing quality. I have definitely made the right choice. Delivery was the next day and van driver kindly brought them into the house as I was unable to lift the boxes if left kerbside. The whole process from ordering to delivery was smooth , easy and all staff involved were very helpful.”

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“great overall”

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“Tiles look good. Helpful team there. Shame they use Royal Mail who lost my delivery though”

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“Only ordered samples but very easy website to navigate”

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“Horrendous customer service. Gaslighting person in the office trying to tell me I accepted the order becuase the driver took a photo of me in the middle of a conversation where I was asking him NOT to leave in the middle of the road.”

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“I ordered some sample tiles that came quickly, great quality and lovely tiles. I have just put an order through to tile my bathroom. Site easy to navigate.”