Tile Warehouse Reviews

Name: Tile Warehouse
Address: Thorpe Way, Grove Park, Leicester, Thorpe Way, Grove Park, Leicester, Leicestershire
Rating: 4.52

4.5 Rating 2,067 Reviews

88 %

of reviewers recommend Tile Warehouse

4.5

Based on 2,067 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Tile Warehouse:

Tile Warehouse is all about making tile buying easy. Launched in early 2022, we are passionate about everything to do with tiles and making it as easy as possible for you to find the right tiles to help transform your home.

Part of the UK’s largest tile buying group, our low cost, online only operating model enables us to bring you the best quality tiles at the lowest possible prices, together with a wide range of trade quality tools and accessories.

We haven’t just stopped there. The Tile Warehouse website is packed full of helpful tiling tips and techniques to give you the confidence you need to tile the interior as well as exterior of your home yourself.

Tile Warehouse also offers a dedicated sample service so you can try before you buy; a Tile Visualiser that allows you to picture how your chosen tiles would look in your home; a Tile Calculator that tells you how many tiles you will need for your room together with free delivery on all orders over £300.

Achieve the look you want for less with Tile Warehouse.

Visit Website

Phone:

0800 138 1668

Email:

customerservice@tilewarehouse.co.uk

Location:

Thorpe Way, Grove Park, Leicester,
Thorpe Way, Grove Park, Leicester
Leicestershire
LE19 1SU

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Tile Warehouse 5 star review on 16th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product had been as ordered and did the job well, however Tile Warehouses assistance and promises of delivery were very poor. You pay £30 for delivery, selecting a specific date. For that delivery cost I'd expect it to arrive on that day! Tile Warehouse use 3rd party pallet networks of which I received my consignment 2 days late, this incurring a charge with a fitter & wasting my time. Seeking compensation for just the cost of delivery Tile Warehouse refused.”

Helpful Report

“tiles have only arrived this week so havent gone up yet (will update if poss) but will say a great company to deal with, easy to order, great price (even if delivery is a tad expensive - but added together still great value) Had to make two amendments to my order, one to add extra tiles, and one to change deliver day - both relatively easy to do via email/contacting customer service. Would recommend these guys”

Helpful Report

“Absolutely appalling. We ordered stock from here, only to be told that the correct amount of stock we needed wasn’t available now, and still no one has been in touch despite constant emails to resolve the matter. It appears the company has stopped trading. It has been an absolute, complete mess.”

Helpful Report

“It started out well with the £1 sample, which arrived quickly. In the days before we wanted to place the order, however, Tile Warehouse had been taken over by Topps Tiles. Their website no longer worked, emails not answered, calls redirected to Topps Tiles. But Topps Tiles did not sell the same tiles (needed to match existing in this project), and could not help. In summary a botched transition period, not reflecting well on Topps Tiles.”

Helpful Report

“Colour of tiles are exactly as advertised. They look great. Speedy delivery, well packed and courier really helpful. I'll be using Tile Warehouse again in the future.”

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“Good service. Prompt delivery. Tiles as described and in perfect condition. Good price.”

Helpful Report

“Tile warehouse kept us informed and happy with service, product and delivery. Would definitely look to use again on the next project. We did have a problem with the delivery of samples but this was down to the courier rather than the tile warehouse. Delivery of actual tile order was excellent.”

Helpful Report

“Lovely good quality tiles. Thank you.”

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“Delivered early on the day requested”

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“Tile samples were great for colour matching, but all three tiles were delivered smashed. Maybe a more sturdy box would help?”

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“Arrived on time all good”

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“Completed patio & extra door step to make it easier for my disabled wife to exit my front door”

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“Great business. Speedy delivery. Very helpful to receive a sample to really see how it will look in your home & its free.”

Helpful Report

“The overall range was a little limited but the quality is good.”

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“Tiles arrived on time. They are absolutely beautiful. Stunning and excellent quality. Great service”

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“Great quality and excellent service 10 of 10”

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“Very good, good product and quick service.”

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“I would use again for future projects”

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“Fantastic, great experience as someone who has never ordered tiles before. Easy to follow instructions for measurements”

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“Professional service. Delivered when promised and great communication along the way”

Helpful Report

Tile Warehouse is rated 4.5 based on 2,067 reviews