Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 4th pair of shoes, now purchased the shoe cream and bits for keeping them like new”

Helpful Report

Posted 3 years ago

“Beautiful shoes that are competitively priced, feel great and have an excellent finish. Shipping was very quick and the customer service was excellent as I had to perform an exchange. Additionally, the packaging was a very nice touch. You certainly feel like you have just purchased a pair of shoes that cost far more.”

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Posted 3 years ago

“I placed my order online and I received it in a few days. Did not have any interaction with service.”

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Posted 3 years ago

“Great service, excellent shoes. Thank you.”

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Posted 3 years ago

“Great service, very quick delivery”

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Posted 3 years ago

“Excellent thanks. Well packed with a personalised card .. Veery good business acumen. And of course astonishing shoes .. beautiful. Best Regards.”

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Posted 3 years ago

“Really appreciate the personal response to my inquiry on sizing. That helped me decide to buy the shoes in the first place.”

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Posted 3 years ago

“Shoes arrived on time. Well packaged and the personal greeting card was a nice touch. The shoes are high quality and worth every penny! Will definitely be buying again. Thanks”

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Posted 3 years ago

“Great shoes. I enquired as to fitting for the particular shoe as no half sizes and typically 9.5. Was advised that feedback was slightly large so got 9….perfect. Wingtip brogues but Italian so lighter than traditional English. Great service. Really pleased”

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Posted 3 years ago

“The shoes are good as expected; actually ordered the same pair of shoes”

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Posted 3 years ago

“Great boots and service!”

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Posted 3 years ago

“I am completely satisfied with the service provided by Thomas Bird.”

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Posted 3 years ago

“Fantastic service and would definitely use Thomas Bird again. However, the shoes are also fantastic and ideal for me. I bought a pair of shoes for my daughter's wedding in a US 9 instead of a UK 9. A great match for my new suit apart from the size. Rather than have an e-mail exchange I called them and got the replacement pair organised over the phone and was given the option to keep both pairs to make sure I had the right size and return the others. Not only that I got a belt to match which was not on their website. The benefit of speaking with a human being. I have always said a problem is just an opportunity to delight your clients and delight they did. Thank you.”

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Posted 3 years ago

“Thomas Bird has great customer service. They respond quickly and work to make sure that any issues you may have with their product are taken care of to your satisfaction.”

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Posted 3 years ago

“The shoes are beautiful and I would buy from them again.”

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Posted 3 years ago

“Excellent. Good quality products, and delivered promptly.”

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Posted 3 years ago

“Fast delivery and a great , well made and smart product . Will definitely be back for more”

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Posted 3 years ago

“Fast shipping. New to purchasing items from this company. Absolutely loved the shoes and will be back to purchasing more.”

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Posted 3 years ago

“Excellent product. I purchased five pears of patina shoes - high quality. In addition, I bought four leather belts - again high quality. highly recommended”

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Posted 3 years ago

“Amazing quality shoes and fast delivery I often struggle with shoes being too narrow / not true to size however based on a European 45 these fit perfectly and are stylish and comfortable - love them. Wish they offered more colours in the suede loafer which is what I ordered.”

Helpful Report

Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,763 reviews