Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service Fast shipping and handling”

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Posted 3 years ago

“Thomas Bird is fantastic. Their customer support was extremely helpful when I had to exchange for a bigger size. Highly recommend this company to anyone in the market for new dress shoes.”

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Posted 3 years ago

“Fantastic company, great service - loved the hand written thank you message and boxing was premium. I was sceptical purchasing online without trying their shoes but I have to say, quality and fit are perfect! They are so comfy for leather formal shoes and easily stand up to my Barkers and Churches! Why pay a huge premium when you can buy two pairs!!!! I’m getting married in my Oxblood monkstraps - that says a lot!!!!!! R”

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Posted 3 years ago

“Excellent shoes! Design, patina, fit, and quality are top shelf!”

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Posted 3 years ago

“Great quality and swift service - I live in Dubai and the items arrived in a matter of days”

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Posted 3 years ago

“Great customer service. I receive my shoes quick.”

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Posted 3 years ago

“Customer service???? Hard to find a company today that responds quickly, answers all your questions and ships product promptly. We'll, Thomas Bird does. Thanks again.”

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Posted 3 years ago

“Everything the company makes is forever wear Timeless”

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Posted 3 years ago

“I dealt with Samantha and Stuart in customer service and was really happy with the service I received and the outcome. Top notch!”

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Posted 3 years ago

“Beautiful Shoes and fit nice, I would highly recommend Thomas Bird shoes.”

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Posted 3 years ago

“Quick response, fast delivery, good packaging.”

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Posted 3 years ago

“Great service my shoes delivered a day early”

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Posted 3 years ago

“Ellington Wholecut Brogue Aubergine First pair I ordered were a half size too small. My fault. Had heard they might run big, but they were true to size. While I’ll have to pay 25 pounds to ship them back to the UK from the US, the company couldn’t have been any better to deal with. Upon calling, they were able to not only ship out a new pair that were the correct size for me, but gave me a 10% discount code on the replacement pair which will end up just about covering the cost of the return shipment. Shipping was fast- spoke with them Monday morning and they were delivered Thursday night. The rep I spoke with on the phone pulled the pair, inspected them and got them ready for shipping with me on the phone. Upon arrival, I saw they also threw in an extra set of laces and a jar of shoe polish. Nice touch. I will buy again.”

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Posted 3 years ago

“What else can I say, two weeks ago I bought a pair of the blue suede loafers and loved them so much I purchased a second pair. Also, the speed of shipping and response time of questions asked was almost immediate. I would really like to get the brown suede loafers next, but my size was not in stock. You'll LOVE the shoes and service.”

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Posted 3 years ago

“Prompt shipment great customer service”

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Posted 3 years ago

“O my God I just love my harness boots that just arrived, fit like a glove and the leather is so soft,”

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Posted 3 years ago

“Good shipping accommodations and helpful replies.”

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Posted 3 years ago

“First of all, I live in the United States. I placed my order and in three days the shoes were at my door. Secondly, the construction of these shoes are absolutely beautiful and top quality. They are probably the nicest pair of shoes I've ever owned. Thank you Thomas Bird, and I will be buying more soon.”

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Posted 3 years ago

“Fantastic service and the shoes are second to none. Perfect.”

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Posted 3 years ago

“Everything about the company and the product is amazing from A-Z”

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Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,763 reviews