Thomas Bird London Reviews

Name: Thomas Bird London
Address: 86-90 Paul Street, ,, London
Rating: 4.87

4.9 Rating 1,763 Reviews

97 %

of reviewers recommend Thomas Bird London

4.9

Based on 1,763 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Thomas Bird London:

Welcome to Thomas Bird London. We focus on mens dress shoes and boots. Over 80 options. All high quality, Italian hand crafted. With fast, free shipping worldwide.

Visit Website

Phone:

+(44) 207 846 0172

Email:

help@tblon.com

Location:

86-90 Paul Street, ,
London
EC2A 4NE

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Thomas Bird London 5 star review on 9th December 2025

200

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots look and feel superb.Service is second to none.Delivery time would have been A1(very very fast)if local courier agent did not bungle up.Already thinking of making my next purchase. Thank you Samantha Thank you TB”

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Posted 3 years ago

“Amazing experience”

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Posted 3 years ago

“Product is stunning. Superbly presented. Service and care was excellent when the courier company bringing the shoes failed to do their job properly.”

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Posted 3 years ago

“Swift, effortless and high quality. The shoes are of excellent standard (bought for my wedding). I'll be returning soon.”

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Posted 3 years ago

“Ordering was quick and easy. Delivery to the USA was very fast.”

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Posted 3 years ago

“Excellent company and great for the price!”

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Posted 3 years ago

“Excellent service, quality product. My second pair”

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Posted 3 years ago

“Service was wonderful. Definitely going to get some more shoes from Thomas Bird!”

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Posted 3 years ago

“Outstanding service from a exceptional company. As a first time customer I was very happy with how my order was processed from initial order to next day delivery. I will definitely be a return customer.”

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Posted 3 years ago

“Absolutely beautiful shoes and boots!!”

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Posted 3 years ago

“Excellent quality.”

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Posted 3 years ago

“No shoe cream included very disappointed for the price i payed”

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Posted 3 years ago

Dear Timothy, We have some jars of shoe cream available but we don't send them as standard with our shoes and boots. Did you read differently somewhere? If so I'll look into making it clearer. Sorry about that. I'm happy to send a jar of our Thomas Bird shoe cream out for free for you if you like? Please could you let me know? Many thanks, Stuart

Posted 3 years ago

“The best I got in my life”

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Posted 3 years ago

“Worst company I have ever bought from and terrible customer service.i paid for a return since last week on the same day my shoe was delivered and have not received any slip and you guys sent a ups personal here and she could not take the product. i need this resolved asap so i can get my money back”

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Posted 3 years ago

Good evening Stanley, I'm very sorry about that. I can see that Samantha did forward the instructions and returns labels in an email to you, but it looks as though it went into spam? Anyway, I've forwarded it again and also sent a second copy using a different mail server so hopefully you get it ok. Any problems, please message us as we're receiving your emails just fine! We'll make sure the boots are returned and refunded for you. Many thanks, Stuart

Posted 3 years ago

“The quality of the shoes was excellent, and the customer service was routinely speedy, friendly, and accommodating.”

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Posted 3 years ago

“Great pair of boots , my first from Thomas Bird but will be back for sure . Service was great and delivery fast .”

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Posted 3 years ago

“Great speedy”

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Posted 3 years ago

“Service as well as the Company was / is great.”

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Posted 3 years ago

“Great shoes. Service was and is wonderful. I'm extremely happy, going to get some more shoes from Thomas Bird soon”

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Posted 3 years ago

“Excellent service! Received my shoes within a few days of ordering.”

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Posted 3 years ago

Thomas Bird London is rated 4.9 based on 1,763 reviews